New Hotel.Friebdly staff.breakfast was ok.I do not recommend if you dont have a car.Clean and spacious room but sometimes a bad smell in the room i dont now from where maybe from the toilet sink?? Bit far from Bilbao city center but there is a train station 3 min walk if you are a commando!!!
Gran hotel tanto por su ubicación como por sus servicios. El personal de la recepción super agradable y el personal de limpieza igualmente. El desayuno buffet muy variado con unos productos locales de calidad. Repetiremos seguro en nuestra próxima visita a Durango.
Zeer vriendelijk bij de receptie, goede locatie, correct ontbijt. Er is maar één ding tegen: op de data dat we er zijn, zouden ze de verwarming een beetje aan moeten zetten, ik zat op de 9e verdieping en het was behoorlijk koud.
Zeer centraal gelegen hotel, bij het oude centrum en de ”Gran Via”. Modern ingericht.
Prima kamer met een goed bed. Badkamer met een erg goede douche.
Leuke en gezellige bar.
Ontbijt goed, maar keuze iets beperkt.
Buen hotel para parar. Dispone de restaurante anexo. Habitación con camas confortables.
Mejoraría la impermeabilización de las duchas antes de que vaya a más.
Exceptional Stay at Holiday Inn Bilbao!
Our stay at Holiday Inn Bilbao from March 18-19 was nothing short of amazing! From the moment we arrived, the hospitality and service exceeded our expectations.
The hotel provided seamless airport pick-up and drop-off, making our travel stress-free. The room was spacious, clean, and well-equipped, ensuring a comfortable stay. We were particularly impressed with the peaceful and welcoming environment, perfect for relaxation.
The complimentary breakfast was outstanding, offering a great variety of fresh and delicious options to start the day right. What truly made our stay special was the exceptional customer service team—every staff member was friendly, attentive, and always ready to assist with a smile.
Overall, Holiday Inn Bilbao provided us with an excellent experience, and we would highly recommend it to anyone visiting the city. Looking forward to staying here again!
⭐️⭐️⭐️⭐️⭐️
- Gelegen in de oude stad, dus op loopafstand van het treinstation
- Vriendelijk personeel
- Oncomfortabel bed
- De airconditioning werkte niet en het was erg warm in de kamer
Buena atención, amabilidad del personal, esta fácil de llegar, con servicios de restauración cercanos. Por poner un pero no había en el baño algún elemento de jabón o similar salvo el jabón con dosificador. Espaciosa la habitación. Confortable. Acceso a la wifi y uso de ordenadores en la sala central, buen detalle. De hecho ya estuve alojado hace un tiempo. Me gusta mucho la zona, para andar , hacer monte.....
Ночевал в данном отеле 2 ночи. Номер чистый и уютный. В душе полотенце, мыло, фен. Чистый и ухоженный. Вообще я остался доволен.
Goed
4 beoordelingen
7,9/10
Prijs vanaf
€ 62
per nacht
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8,5/10
Very Good
GGuest UserThe pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean.
The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season.
The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages.
Local food is excellent.
I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.
GGuest UserThe lady at the front desk was very friendly and enthusiastic when we checked in, asking if we needed a map and briefly explaining the surrounding routes.
The water pressure in the bathroom was a bit low, and switching between the showerhead settings required some guesswork.
Breakfast had a decent variety of choices.
It's only about a ten-minute walk from the Guggenheim Museum and the airport bus stop. It would have been better if they had provided information about the airport bus service being suspended on May 1st, as we checked out on Labor Day and waited at the bus stop for over half an hour for nothing.
GGuest UserThe hotel is located just a few minutes by bus from the bar area.
The exterior looks old, but the interior is very nice and clean.
The bed was fluffy and I slept well.
There's a supermarket nearby, so you can easily stock up if you need something.
The breakfast selection isn't that extensive, but it was more than adequate. And it was very delicious.
I'd love to stay here again the next time I visit San Sebastian.
GGuest UserNumad studios is actually more for long term stays or students, it did not feel like a hotel, which some may like.
Staying as a short term guest (3 nights) I anticipated to be treated more like a hotel guest i.e. a bottle of water in the room, more than one towel, an actual hook to hang the towel on.
Unfortunately what I didnt expect was scaffolding around the room, with men working on at my window level, banging. I provided feedback to a survey sent the first time impacted by the works, the next day we were woken at 8am by more works. This was check out day
I informed reception on leaving who said she would prefer us to tell her sooner to ensure our stay was to our satisfaction.
Whilst a nice thought, the first time was after a long hike (when feedback was provided immediately electronically) the second the morning of leaving. I doubt at that time there was much she could do. However it strikes me they should be aware of where works are going on, especially if worksmen will be on site in the vicinity of room windows.
Whilst it is very accessible to the city, this is really and out of town area of hospitals and technology offices/places of study.
The room was very clean, transport useful, but it lacked any atmosphere. I would stay here if you are in the area for work or study, otherwise a hotel nearer the city is best.
Additionally, the room we booked was not available we were provided, instead of a large studio, with essentially two adjoining rooms, which was a suitable alternative but a shame, particularly as those rooms were where the scaffolding was.
GGuest UserStay: 2 nights in February 2026
Review:
1. Very cold room and bathroom. The room and especially the bathroom were extremely cold. When the air conditioner is turned on for heating, it blows directly onto the heads of people sleeping in the bed, making it uncomfortable and difficult to breathe.
2. Very noisy. The room faces a busy street. People were talking and making noise outside throughout the night. The sound insulation is very poor.
3. Extremely small room. The room is clearly designed for one person (this is even indicated on the hotel’s floor plan), but we were accommodated there as two guests. There is almost no space to place luggage or personal belongings. The bathroom also has no shelves at all.
4. Uncomfortable toilet placement. The toilet is positioned in such a way that it can only be used diagonally, which I consider completely unacceptable.
5. Missing desk shown in photos. The room photos showed a writing desk, but it was not actually present. We had to spend time requesting and arranging for a desk to be brought to the room, as it was necessary for work.
6. Parking information is misleading. The hotel description states that parking is available, but in reality it is about a 15-minute walk away. This is very inconvenient when traveling with luggage. We only discovered this upon arrival. This information was not communicated in advance. There is also nowhere near the hotel to stop even for 5 minutes to unload luggage. Additionally, there is no reception desk at the hotel, so it is difficult to quickly ask for assistance.
GGuest UserA very new & clean hotel.
Need to take a bus ride to old town via bus or cab.
Journey is abt 15-20mins.
Breakfast at the hotel was decent.
Bed was comfy but not the sofa bed, which can feel the metal frame when my kid sleep on it.
Relatively value for $ if don’t mind the bus journey. No amenities around the hotel.
Good for people who drives as there is free parking available.
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
Tticoeur090On m'a demandé une bonne dizaine de fois si j'étais cliente de l'hôtel car c'était pendant le festival du film. J'avais l'impression de les déranger car j'étais là en simple cliente et non comme invitée du festival. Ou ma tête ne devait pas leur revenir... Quand on paie un hôtel 2 fois plus cher qu'en temps normal à cause de ce festival et qu'on a l'impression d'être un intrus constamment epié... on se dit que l'hôtel n'avait qu'à fermer ses portes aux ”simples” clients pour l'occasion.
GGuest UserNice hotel with ample parking. Excellent location for exploring the city. You can walk to Casco Viejo in 15 minutes, and the metro stop is also nearby. The breakfast buffet is very good and extensive, with a huge selection. The only downside was the strict rules around the pool, which is also part of a sports club. This meant the children couldn't really play there.
GGuest UserThis hotel is an excellent choice for a seamless travel experience. Its biggest advantage is the incredibly close proximity to the airport, making it perfect for an early flight or a late arrival.
I was highly impressed by the spotless cleanliness and the high level of comfort in the rooms. Despite being near the airport and a major highway, the hotel is remarkably quiet, ensuring a great night's sleep. The free parking is a significant bonus for those with a rental car.
The service was consistently efficient and professional, from a smooth check-in to a quick checkout. The complimentary breakfast was more than adequate, offering a solid variety of hot and cold items to fuel your day.
My only minor niggle is that the hotel feels a bit overpriced compared to other nearby options. However, you are clearly paying for the sheer convenience, reliability, and those specific perks like free parking.
If your priority is a comfortable, quiet, and hassle-free stay right by the airport, this hotel delivers perfectly.
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