Hotels in Wanda Plaza/Tangdao 637, Xining

We stayed at Sofitel Xining for a total of four nights, and our experience was exceptional from start to finish. The hotel is beautiful, the rooms are modern and spacious, and the facilities (pool, gym, executive lounge) are world-class — but what truly made the difference was the incredible hospitality. A very special thank you to Lucy and Mia at the front desk. Their warm welcome, kindness, and proactive support made us feel genuinely cared for. They went above and beyond to help us during our stay — from arranging transportation to providing great local recommendations. Their professionalism combined with their friendliness made every interaction a pleasure. We also want to thank Jenny, the Staff Manager, for her attention to detail and personal care. She checked on us several times to make sure everything was perfect, and we felt truly valued as guests. It’s rare to experience this level of service — we felt more like friends than hotel guests. Highly recommended. We will definitely stay here again when we return to Xining.

Pro points - The beds are soft and comfy, good showers with very hot water. Rooms were clean. The buses from outside connect well to the Muslim area of the city and the restaurants nearby are nice. Staff are friendly. Bad points - We booked a non smoking room, all the rooms available were infact non smoking and yet the whole place absolutely stank of cigarettes. We moved rooms because after dinner we came back to a haze of smoke in the room, everyone must be smoking. I live in China, I realise this isn't uncommon, but in that case don't advertise non smoking rooms.

Very nice hotel - centrally located The hotel is very clean. The room was big and comfortable with good amenities and very comfortable beds. Our room was clean and good. It was also possible to open the window a little if you want fresh air. The hotel is located «above» a mall, you must take the elevator to the 19th floor where the reception and restaurant is located. This was absolutely no problem, and the location is excellent. There is a vibrant and modern area around the hotel. It’s not close to the railway station, but catching taxi or even bus is easy. The breakfast was very good and had a nice selection of Chinese food. Tasty and fresh dishes, and nice service from the staff in the restaurant. The service of the staff in the reception was very good. We stayed for two nights, first one and then we returned again because of the good service and overall quality of the hotel. The staff didn’t exercise much English, but with the translation apps it’s absolutely no problem to communicate. If you have WeChat it’s super easy to communicate - the hotel has its own WeChat. BoLi Hotel provided a very good experience and we can truly recommend this hotel.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

The hotel was new. We got updated to the executive room and the room was huge. Everything is good except the A/C as we could not control the room temperature even it was 28C inside.

The hotel opened this year. The room is large and the decoration is very high-end, which meets my aesthetic taste. The whole house is smart, the lights and curtains can be voice-controlled, there is also a smart toilet, the projection image quality is very clear, and we also watched a movie at night. The bed is very clean and soft, and there are washing machines, refrigerators, and induction cookers. The hotel is only a few minutes' walk from Wanda. There are also many delicious foods around the hotel, which is very convenient for eating and shopping. Maybe because of the altitude, the bath water is a little small, and the full-body mirror at the door of the bathroom is a funhouse mirror, which makes me happy. Everything else is great! It's a pity that we have to rush the schedule, otherwise we will definitely stay a few more nights.

Xiaofens service was echt geweldig. Ze belde van tevoren om te vragen of ik speciale verzoeken had. Toen ik bij het hotel aankwam, stond ze al bij de deur te wachten. Ze nam me mee om in te checken en stuurde me naar de kamer. Ze vertelde me onderweg hoe ik de faciliteiten van het hotel kon gebruiken en gaf me een fruitmand toen ik in de kamer aankwam. De airconditioning was aangezet en op een comfortabele temperatuur gezet. De suite is groot met een keuken en wasmachine. De badkamer is gescheiden in natte en droge gedeeltes en is erg schoon. Het zwembad heeft droge en natte sauna's. De sportschool is goed uitgerust en er zijn veel Noordwestelijke lekkernijen voor het ontbijt.

Just outside shopping areas, there is many taxi passing by thus easy to get around Manage to find ham & sausage where most hotel in china don't serve

This hotel is outstanding! Our room was spacious, clean, quiet, non-smoking, and very comfortable. Breakfast is excellent. The free washing and drying machines are very convenient. And the service is also excellent. We stayed in multiple hotels during our recent trip, and this was probably the best one of all of them. The location is around the corner from very good restaurants, and is within a 15 minute walk from the huge Wanda plaza mall where there are dozens of great options for food (and everything else!) I wish we had more time here, as it was truly a pleasure.

Long-distance self-driving is exhausted, arriving at the hotel, want to have a good rest, the bedding in the room is soft, and you can relax soon after lying down. The electric curtains in the whole house are simple to operate and the light is freely adjusted. There are paid parking spaces on the ground and underground, and parking is convenient. There are many night snack shops in Antai Pedestrian Street behind the building, and you don't have to worry about eating late. It takes a long time to drive to the safari park. You don't have to get up early to travel the next day. The staff is gentle and friendly.