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Geplaats op12 nov 2024
Anonieme gebruiker
I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel.
. I am writing to complain the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge.
Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone. So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line.
So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction.
I am very concerned how your service match up with your high level of fees.
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Prijs per nacht vanaf:HK$ 944
Geplaats op25 jan 2026
?……..?
It’s the best for a person who has overnight layover! Like they are trained for that specifically.
Free shuttle bus any time is real! But I couldn’t contact them by email though. Gotta call them, hope they fix that, I emailed a lot prior to my trip too.
And the staffs are so kind that it made me feel safe and secure that I will not miss my flight 😌
If you have to leave early for flight before breakfast time. They will give you muffins and apples!
The room was so big and nice, I wish I didn’t have the flight to catch so I can keep sleeping in that humungous king bed.
There’s an atm at the lobby.
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Prijs per nacht vanaf:HK$ 809
Geplaats op11 nov 2024
Michelle Billington
I always enjoy my stay at Deerfoot Inn & Casino. The purpose of my trip was to hang out with my sister and catch up on our lives. The deluxe queen room was spacious and welcoming. I found a stain on the top sheet when the cover topper fell away. Just looked like a coffee stain, but jeez?! We went down to the buffet for supper, and the prime rib and scalloped potatoes were delicious, as well as the other entries. After we ate, we sat in the lounge next to the restaurant. I loved the big, comfortable chairs we chose to sit on. When I got up to use the ladies' room, my hips were out of sorts for several steps because the chairs are sitting too low. May I suggest they update the furniture as I noticed other older guests having the same issue.
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Prijs per nacht vanaf:HK$ 1.108
Geplaats op29 jun 2025
GTANKS
My fellow Rotarian and I came for the 2025 Rotary International Conference in Calgary. The stay was pleasant. Service was excellent. Room was cleaned daily which was nice returning to a tidy clean room. Coffee and tea were replenished daily which was great. I will highly recommend to friends and family. The hotel was so close to the airport. Shuttle service was provided to the airport which was convenient. I liked the lobby display ready for the 2015 Calgary Stampede from July 1st 2025 for ten days.
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Prijs per nacht vanaf:HK$ 969
Geplaats op3 sep 2025
Gastgebruiker
I booked the suite for my stay and it looked exactly just like how it was advertised. I was impressed by the cleanliness and the cute tiny quirks of the room. The bed was insanely comfortable and the duvet surprisingly kept us warm. Overall this hotel is fantastic. The servers during breakfast were very kind and attentive. 10/10:)
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Prijs per nacht vanaf:HK$ 932
Geplaats op3 nov 2025
Gastgebruiker
The bed was much too hard. The air conditioning unit kept switching itself from warm to freezing even though I had it on the heat-only setting. The housekeeping team tried to come in and clean my room 45mins before I was scheduled to check-out.
Then my keycard was deactivated 10 minutes before checkout time so I was locked out when I returned from breakfast and had to go down to the front desk to get it fixed. The first lady at reception said she’d reactivated my keycard, so I went back upstairs and was still locked out, and the elevator was far too slow and I didn’t want to get penalised for checking out late, so I had to walk down the stairs (which were very difficult to find!) then a second lady gave me a different, new keycard to get back into my room, then I had to walk back up the stairs again and was finally able to get my luggage and check out. Overall it was a pretty bad experience.
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Prijs per nacht vanaf:HK$ 908
Geplaats op5 okt 2024
Guyuexiaoqian
酒店很新,新裝修過 洗護用品還可以
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衹是空調不好操作
早上想用咖啡機弄個咖啡,打開裝水的後面 滿滿是灰塵 這個是不是應該被好好改變
衞生:衞生細節不好,特別咖啡機衞生 就是沒有打掃過,全是灰
設施:新
環境:好
服務:性價比高
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Prijs per nacht vanaf:HK$ 893
Geplaats op31 jul 2025
Anonieme gebruiker
All staff, from front desk to engineering maintenance, are great. The restaurant breakfast staff might want to smile too. 😊
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Prijs per nacht vanaf:HK$ 745
Geplaats op8 sep 2025
Gastgebruiker
This is my second visit this time it was perfect they renovated it since i walked in smells sooo clean and fresh the housekeeping manger sooo helpful and kind
The buffet for dinner amazing Indian cuisine over all very nice experience especially at the pool
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Prijs per nacht vanaf:HK$ 1.028
Geplaats op5 apr 2025
James Y. Huang
Great value for a short term stay near the YYC, with turn off from major road BarlowTrail NE. The front entrance is a bit confusing if approaching from the rear industrial area.
Staff were friendly and professional, usual hotel damage deposit and person staying in expectation.
The room was very spacious and clean, although a bit dated. AC was a bit louder than expected, but was able to sleep through. I didn't have time to use the amenities (pool and gym).
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Prijs per nacht vanaf:HK$ 598