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Geplaats op12 nov 2024
Anonieme gebruiker
I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel.
. I am writing to complain the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge.
Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone. So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line.
So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction.
I am very concerned how your service match up with your high level of fees.
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Prijs per nacht vanaf:MXN2.268
Geplaats op25 jan 2026
?……..?
It’s the best for a person who has overnight layover! Like they are trained for that specifically.
Free shuttle bus any time is real! But I couldn’t contact them by email though. Gotta call them, hope they fix that, I emailed a lot prior to my trip too.
And the staffs are so kind that it made me feel safe and secure that I will not miss my flight 😌
If you have to leave early for flight before breakfast time. They will give you muffins and apples!
The room was so big and nice, I wish I didn’t have the flight to catch so I can keep sleeping in that humungous king bed.
There’s an atm at the lobby.
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Prijs per nacht vanaf:MXN1.836
Geplaats op23 sep 2024
Gastgebruiker
On the website we chose a room with a jacuzzi, but when we checked in, it turned out that the room was given without it. My husband and I were not happy because we expected one thing, but it was completely different. Moreover, the price was higher than a regular room. At the reception, the man did not want to clarify this issue and said that it was all the fault of the people who put false information on the website. There was no tea in the room, only coffee, which I don't drink at all. There was no ordinary water. Also, when we went to bed, we turned on the heat, because the room was cold, but when we woke up in the morning, our noses were stuffy and the air conditioner was working very loudly, and we realized that it was working all night, it was cold. There were no things like bathrobes or slippers in the room, which also outraged us. In general, the hotel did not make a great impression and satisfaction that we would have liked.
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Prijs per nacht vanaf:MXN2.545
Geplaats op27 okt 2025
Gastgebruiker
Overall pretty good, not too many restaurants around, couldn't turn left to get on the Deer Foot trail to head north.
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Prijs per nacht vanaf:MXN1.750
Geplaats op29 jun 2025
Gastgebruiker
I don't typically stay in hostels, but this was a great find! Very clean property, quiet, and peaceful. It is about a 30min drive to the downtown area and no shops within walking distance so you'll need to drive or get an Uber.
Other, great room (I stayed in the cozy room), very cleab, bed is big and comfortable. Free towels and bath amenities. The kitchen has a decent amount of cookware. There is a living room and a room with a fireplace so lots of space to lounge around.
Staff are also kind and quick to respond, just give them a text or call. Good pricing and easy check-in process. Will definitely book again!
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Prijs per nacht vanaf:MXN1.076
Geplaats op22 jun 2025
Pei-Shan Wang (Callie)
Modern and new room with everything you need! Breakfast and coffee were available to purchase with reasonable price!
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Prijs per nacht vanaf:MXN2.212
Geplaats op20 jun 2025
Nicol Barrow
Great hotel unfortunately location is very close to homeless **** rehabilitation type services with a lot of people in close proximity to the hotel clearly high and laying homeless in the street. Hotel has a great gym and cheap car park over the road.
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Prijs per nacht vanaf:MXN2.422
Geplaats op2 okt 2023
qweasd2
Het is niet erg dicht bij de luchthaven, maar het was een goede plek om te verblijven voor de prijs! De kamer was ruim en schoon, dus er waren geen ongemakken, de geluidsisolatie was goed, dus ik kon rustig rusten. Het was goed, behalve dat het personeel bij de receptie zo snel sprak dat ik ze niet kon verstaan (ik denk dat ze expres snel spraken;;)
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Prijs per nacht vanaf:MXN2.189
Geplaats op5 okt 2024
Guyuexiaoqian
酒店很新,新裝修過 洗護用品還可以
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衹是空調不好操作
早上想用咖啡機弄個咖啡,打開裝水的後面 滿滿是灰塵 這個是不是應該被好好改變
衞生:衞生細節不好,特別咖啡機衞生 就是沒有打掃過,全是灰
設施:新
環境:好
服務:性價比高
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Prijs per nacht vanaf:MXN1.977
Geplaats op8 sep 2025
Gastgebruiker
This is my second visit this time it was perfect they renovated it since i walked in smells sooo clean and fresh the housekeeping manger sooo helpful and kind
The buffet for dinner amazing Indian cuisine over all very nice experience especially at the pool
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Prijs per nacht vanaf:MXN1.919