3-Starhotels in Bern

The rooms and facilities were immaculate and the buffet breakfast has all you could possibly want and all super fresh. The staff were super helpful and made arrangements to move a fellow roomie who wasn’t in a good mental or physical space with no hesitation. Would definitely come back here again. Also, I realised after my stay that I was due a 15% discount because I had an EURail pass so make sure you use that if you have one and are booking

I truly appreciate the staff at this hotel. • Upon arrival, the male staff welcomed me with a cheerful tone that immediately made me feel friendly and comfortable in Bern. • After check-out, the female staff kindly allowed me to store my baggage so I could enjoy a full day exploring the city. She also let me rest in the lobby while waiting for my train, without any hesitation. • Later, the same male staff noticed I had been waiting for a long time and thoughtfully suggested I visit a nearby shopping center. His advice was very helpful—it gave me a relaxing place to wait close to the train station, without the stress of rushing or walking too far to the platform.

Het was er ontzettend schoon. Op een dag vertrok ik laat en miste ik de schoonmaak van mijn kamer. Maar toen ik 's avonds terugkwam, was mijn kamer grondig schoongemaakt. Blijkbaar had het personeel alle kamers op de verdieping al schoongemaakt en gemerkt dat ik weg was, dus waren ze mijn kamer alsnog gaan schoonmaken. Heel attent en prijzenswaardig. De kamer was ook groot, licht en comfortabel, en de faciliteiten waren nieuw. Ik zou hier zeker weer verblijven als ik de volgende keer in Bern ben!

Great hotel and customer service.

在攜程預留的民宿電話是錯的，在我們抵達時一直聯繫不上，到處找電話耽誤了很久！民宿也沒有發密碼，而是發郵件讓登記證件…攜程也沒有提醒讓登記，導致一直兜兜轉轉不知道怎麼聯繫上民宿進去，體驗感很差！！搞了快兩小時才進去！！！

大城市的三星級酒店。標準房不大，中規中矩，裝修審美……不過還算舒適，房間裏沒有異味。早餐尚可，比山裡的三星酒店要好，不過在瑞士，嗯，對中國人來説，就湊合吧。搭公共交通2站路可以過橋到市中心的鐘樓，還算方便。提前跟酒店確認郵件可以預訂付費停車位，大概16瑞郎一天。（記不清了） 服務態度很好。

Chic, stylish modern concept apartment hotel and just 1 metro station away from Bern Station. Also equipped with all the home appliances plus there's a coop supermarket right below

You need to take tram to Bern centre which the tram comes frequently and took around 10mins only. The room is spacious and quiet. Hotel staff was helpful and friendly. There's no supermarket or convenient store around the hotel.

This hotel is good. Thanks for the excellent service from Sherpa. She designed multiple ways to help you to check in successfully even if I arrived late by around 7:30pm. Initially I weer afraid that I could not enter into this hotel and could not check in when all staff were off after office hours. She was responsive when I pick up a phone in the lobby to call the service hotline. She is patient and smart. I am lucky I met with her resolving all of my issues. Thank you

The hotel staff were great for letting us know about public transportation