Hotels in Bern

"Room is cozy and lovely plus very clean. Staff was helpful. Great location have tram station just in front of the hotel. Nearby old town is a minute away. I have a good stay here, recommend."

"The rooms and facilities were immaculate and the buffet breakfast has all you could possibly want and all super fresh. The staff were super helpful and made arrangements to move a fellow roomie who wasn’t in a good mental or physical space with no hesitation. Would definitely come back here again. Also, I realised after my stay that I was due a 15% discount because I had an EURail pass so make sure you use that if you have one and are booking"

"From arrival it felt I was judged as I just came for hike and now in my going out clothes. 3am footsteps above ere so pound kept me awake, moving at that time caused me anxiety so I tried putting my headphones in. 7am it started again. I came to check out and mentioned it and basically was told off my the male reception most for not coming to them and then asked for city tax. Customer care was zero! I was tired and upset and all I got was rudeness. At 3am I don’t want to be moving room. I hasn’t asked for a refund. Maybe a coffee or a wave of the city tax would have been nice rather that this lack of regard. Never ever will I stay here again and I would highly appreciate a chat with the manager as I am not happy about this treatment."

"This hotel in central urban neighborhood called Breitenrain, which is just north of the Old Town (Altstadt). We love this location because bus stop is just right in front of this hotel, 10mins ride to the down town. Free coffee machine and water in the lobby."

"The location is good for rail connections and tram into the city. The nearby area is mostly quiet with only a few shops and restaurants. The room was comfortable. The breakfast food choice was good, the restocking of food and tableware was at times slow, needs more staff checking regularly and refilling empty stations efficiently, especially the cheeses, hams, condiment pots, breads, tea mugs, and glasses. The reception staff member at checkout was unsure if we had paid for the room or not at check-in. We believed we had paid for the room but needed to pay for breakfast. We were given a bill for 1 night plus 4 days breakfast. Which is incorrect no matter if we had paid or not for the room at check-in. Confusing and doesn't leave you feeling confident about your bill."

"You need to take tram to Bern centre which the tram comes frequently and took around 10mins only. The room is spacious and quiet. Hotel staff was helpful and friendly. There's no supermarket or convenient store around the hotel."

"Amazing hotel in the centre, everything close by foot :) I would prefer to have access to my city bus pass from the morning of the day of my arrival and not after check in, but I guess this is standard."

"Great Location with a nice comfortable bed and bedding. They provided free pastries and fruits which is a thoughtful touch. However the staff weren’t very clear with what the paid breakfast was included. You need to pay 22 CHF for a boiled egg (not freshly boiled), a small yogurt and a bad cheese stick. Definitely not worth to have the breakfast there."

"Very convenient location to Bern station, 2 mins walk from if exit from escalator at end of station. Located among the shops and supermarkets. 5-10 mins walk to old town. Staff are very friendly and room is very clean. Toilet is huge. Highly recommended"

"Faciliteiten: Hoewel de kamer geen badkamer heeft, is het handig om gebruik te maken van de openbare badkamer. Omgeving: Rustig en comfortabel, het busstation bereikt u binnen 3 minuten lopen. Service: het personeel bij de receptie is erg geduldig en vriendelijk en biedt City-pass Perfect! Hygiëne: Schoon en netjes!"