Hotels bij Split Riva, Split

The room was stunning and very clean. We were fortunate to have the room with a south facing balcony, which was a heat trap. It is situated in a very central area with lots of shops, bars, and restaurants near by. The things which let the room down was the bang average speed WiFi, that once several folk throughout the hotel were on went pretty slow, which is sometimes the case. The TV brand is Grundig, which I never heard of and is not got any smart settings. There is an option to project your phone/ipad to it. The only issue is if the Internet is slow then it sometimes won't recognise... Get new TVs! Communication could be improved, the gentlemen who checked us in said to contact him with any queries, I did so and had no reply. They could do with a system to drop off used towels and collect new clean towels from the reception area of the hotel. Hopefully this constructive feedback will be acted on as it is minors things as mentioned above that are lowering the overall experience for fellow guests.

Location was good as not far from the main train and bus station. Good communication beforehand from the manager asking me when I would be arriving and then providing details of the apartment and that it would be open with the key inside, so all worked well there. For a self catering style apartment no cooking facilities not a problem just thought there might be some, fridge, crockery and kettle in the room which were all good. Plenty of towels and bedding left for my stay. One thing was there was no communication about how to check out.

It has everything you need in an apartment. Apartment is well kept and clean. Clean towel and toiletries are provided. Apartment is difficult to locate. Make sure you ask for detailed directions from the hostel. Hostel does not provide 24hrs reception and keys are kept outside the gate with detailed instructions to get them. Location is just a few minutes walk to the Palace, promenade, restaurants and cafes and the inter city bus terminal. A supermarket is located around the corner. Overall a very satisfactory stay.

This is a self check in hotel. The hotel staff gives you all the instructions to get the key. I was fortunate to arrive at 3 pm and met the person in charge of the hotel. She explained to me everything. During summer if you open the window the AC stops working. So you basically stay with the windows closed or feel the heat with open windows. The breakfast was okay. The crepes were SO big for 1 person. The omelet was good size too. The room is big. There is security box and fridge. Let's mention the bad things: you need to go up to your room and bring your suitcase sometimes to the 3rd floor. The toilet was big but it had a strong smell. The soap for hands was so strong. Very strong smell. Why do you use that soap?. You need to change this (just saying...) . There is a bar in the 1st floor that belongs to the hotel. There was a football match and a person turned on the volume of the TV so loud at 11 pm. I had to go downstairs to tell the staff I had to sleep. Expensive accommodation but what do you expect from Split?

Pro - very close to the Golden Gate and is easy to find. Check in is straightforward. The room is on the first floor above ground so it wasn't the most difficult thing to lift our luggages up. Con - (1) the actual room looks nothing like the pictures online. The online pictures (taken with wide lens mode) show the room to be much larger and brighter, whereas the room is in fact very small and relatively poorly lit. For one, the bed is literally two footsteps away from the door, and we were struggling to find space to open our luggages. (2) One of the beds in the room is in fact a sofa bed, but the property did not declare this when we booked. We spent a lot of time trying to book places which do not use sofa beds but actual beds, and so we can't help but feel that we were misled and misrepresented to. (3) There is a bit of noise. The property is right next to the road and near a pub with some rowdy youths at times. (4) Facilities are minimal. There is only one chair, and the table is very small. Everything else is basic. Nothing luxurious about it despite its name and the photos. (5) There is no lift at the property. We would not have chosen this property if we had a second chance.

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Great location, view was amazing and room was clean and nice furniture ! -Staff was very absent and you need a key to get in the hotel and in room. we forgot our key in our room and realised after dinner around 11pm and even though staff should be in hotel until 3am : no one was there . We had to contact by phone only but being Canadian we didn’t have a working phone . We almost slept outside. . We got help from neighbour restaurant. - staff supposed to start again at 7 am ; we left at 8 without checking out as again there was no one . - my daughter got her EarPods stolen in our room we could locate them with the Apple app and could see exactly where they were . Again no staff at all in hotel to tell them cleaning person stole. (We are SURE 100% they were stolen as they didn’t leave the room we never brought electronics with us anywhere and the location they were at was 7km away from hotel where we had never been. - they offer steaming service, I wanted to use it but they told my it took 1 week to fet my clothing back .. we were there for 4 days. Staff offered to bring a steamer to my room so I could do it myself . They never brought it… -there was a beautiful terrace on the 4th floor but we only found out about it on our last night . - we wanted to go to a beach and the staff said it was a 45 min walk and that’s only way to go. We walked . Finally when we got there .. we could have takes a trolley for 3euro …. We took it to come back. -