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Geplaats op21 jun 2025
Gastgebruiker
Kinda old worldish but not too bad.Biggest pain was the fire alarm which went off on a freezing winter morning about 7:30 am.. This by all accounts is a regular occurrence and not rectified; set off apparently by some guy smoking; 20 minutes of ******** announcements before we found out from another traveler that it was a false alarm.
Management kinda smiked sheepishlyand did bugger all.
Bathroom in our room was tiny and toiletries had to be collected from the front desk. 🙄
Had to lug suitcases up and downnstairs and at the front entrance. Kinda lame.
Guy working the dining room though on the breakfast shift was a bit of a diamond. After an ‘odd’ comment he myst have noticed I was unimpressed with the fire alarm ******** and went out of his way. A bottle of birthday bubbly was a classy touch by him. I’d stay there again because of him.
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Prijs per nacht vanaf:MXN1.615
Geplaats op3 jan 2025
Gastgebruiker
We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing.
Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes.
The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels.
One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable.
As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced.
Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal.
Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests.
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Prijs per nacht vanaf:MXN2.162
Geplaats op18 apr 2025
clamnx
Sadly, got a room in the middle of the building with absolutely no view whatsoever, but the apartment was nice and clean and it had everything that you need! The water pressure was good too, which is a plus, and the receptionists were really friendly!
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Prijs per nacht vanaf:MXN2.010
Geplaats op15 jun 2025
Gastgebruiker
Our internet service wasn’t good / and shower had a little bit issues. The hotel solved it quickly . The hotel service is excellent. in the room it provide coffee machine / kettle - Italy good brand . Also I really like the shower gel / body lotion provided by the hotel - these all 5 stars hotel standard. It is highly recommended. The only thing I can criticize to the hotel is it should replace the shower head .
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Prijs per nacht vanaf:MXN1.650
Geplaats op7 apr 2025
lonetlove
Midnight Collection was in a central location where amenities is surrounded. You have pub, tram station and walking distance to civic center. The facilities is good enough to have a relax and enjoyable swimming pool and sauna room after a long day. Food wise is pretty tasty, while it may not be free flow in term of buffet style.
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Prijs per nacht vanaf:MXN2.265
Geplaats op17 sep 2025
Gastgebruiker
First time staying at Forrest. Rooms were clean and comfortable and the staff were very helpful. Would recommend
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Prijs per nacht vanaf:MXN1.444
Geplaats op5 jan 2026
Jelly1Jelly
Hotel is in a very good city location with access to light rail, coaches, restaurants and shopping mall within walking distance. Free breakie for kids too which was good and breakfast offer itself was acceptable.
Apart from that you'd have to turn a blind eye to the state of the room itself (need to lower your expectations by a lot) , run down bathrooms ( needs major renovation), dusty bedsides and snack bar table, very crowded pool and lack of hotel car spaces.
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Prijs per nacht vanaf:MXN1.604
Geplaats op16 nov 2025
Gastgebruiker
A lovely place to stay. Very quiet and the staff were very helpful friendly and courteous.
The room was excellent there is however no in room coffee or tea facilities which was a shame.
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Prijs per nacht vanaf:MXN1.328
Geplaats op13 feb 2024
Gastgebruiker
Big room with an interesting mini bar. The breakfast variety was great as well. One downside is that Ctrip has some misleading pictures about the hotel.
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Prijs per nacht vanaf:MXN1.794
Geplaats op25 okt 2024
Gastgebruiker
Anything that could go wrong did go wrong!!! For a disabled room there was no power point near the bed. The only available power point in the room was in the bathroom. The air conditioning was manually powered and was positioned above the window so anyone in a wheelchair or that was short could not reach it. The only place to hang up your clothes was on the back of the bathroom door. The bathroom was quite large but when I went to put the towel on the hanger it came apart!!!! And the top of the toilet was broken. Then I opened the fridge and it looked like a soda can had exploded and nobody had cleaned it. When I informed the staff member he was very lovely, he came in and cleaned the fridge, gave me a power board and extension cord for the bed which did help. But then in the morning the young staff member on took an hour and half to bring a toasted sandwich to my room after saying it would only be 10mins. He had clearly forgotten about it. So after such a bad experience I asked for my money back!!!!
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Prijs per nacht vanaf:MXN1.030