4-Starhotels in Canberra

We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing. Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes. The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels. One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable. As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced. Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal. Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests.

We stayed for the Canberra Marathon Festival. The location was close to the main event area, and there is a cafe and a foodstore close by. The hotel is beautiful and the rooms are comfortable. The area is quiet but there are a few restaurant's and bars along the lake about a 10-minute walk away. Uber's were always only a minute away. We had a great time seeing the sights, a lot of them are within walking distance from the hotel.

I like the location of this hotel. Very conveniently located but not noisy at all. Although the building is not new and mshows a bit of aged, it is still very cleaned and maintained. I will come back next time

Our internet service wasn’t good / and shower had a little bit issues. The hotel solved it quickly . The hotel service is excellent. in the room it provide coffee machine / kettle - Italy good brand . Also I really like the shower gel / body lotion provided by the hotel - these all 5 stars hotel standard. It is highly recommended. The only thing I can criticize to the hotel is it should replace the shower head .

We vonden ons verblijf leuk, de kamers waren ruime en het bed was comfortabel. Je zult geen geluid van de luchthaven horen die verrassend goed is 👍 Het ontbijtbuffet is geweldig met goede kwaliteit koffie en voedsel. Alleen aan de onderkant was de douchehoofd uitgeput en we konden het niet veranderen in de overhoofd mode (de nobe was gebroken).

Crown Plaza Hotel located near Canberra centre point and next to Glebe Park. It is very convenient for shopping and entertainment. The breakfast buffet offers generous food and drinks.

I had a wonderful stay at this hotel. The staff were welcoming, professional, and always ready to help. The room was clean, comfortable, and well maintained. I especially appreciated the convenient location and the excellent breakfast. I would definitely stay here again and highly recommend it to others.

the service was good, and the location is nearby city centre, just 10 minutes drive to CBD. the room is also clean too, but there is no free parking and we have to pay $15 for a parking over night. just only the parking issue, the rest are fine. maybe we come back to this hotel again.

Big room with an interesting mini bar. The breakfast variety was great as well. One downside is that Ctrip has some misleading pictures about the hotel.

This is the second time I've stayed at Ibis Styles & and unfortunately, my first impression was confirmed. The reception thoughtfully offered me an upgrade from a deluxe queen room to a deluxe king room. To be blunt, I'm not sure where the 'deluxe' came into it. And I was glad not to have booked a standard room. The room was basic beyond description, apart from a king bed. No bedside lamp, opened milk in the fridge, doors hanging off their hinges, bathroom still had hair on the floor, not even a tea spoon. Such a shame as the location is great.