Hotels in Kobe

"Title: Squeaky Clean and Good Storage, But Be Aware of Strict Cashless Fees and Missing Essentials Review: I recently stayed at the Sotetsu Fresa Inn Kobe Sannomiya. While the hardware of the hotel is good, certain policies and service gaps significantly impacted the comfort of my stay. On the positive side, the hygiene standards here are excellent. The room was spotless and very modern, which is always the most critical factor for me when traveling. I also want to express my appreciation for the luggage keeping arrangement. Being able to store my bags securely and easily both before check-in and after check-out was a huge help, allowing me to explore Kobe freely without the burden of heavy luggage. However, international travelers need to be aware of a major caveat: this is a strictly ”cashless” hotel. I attempted to pay with cash to avoid bank fees, but was refused. I was forced to use my VISA card, which meant I was hit with foreign transaction and exchange fees that amounted to roughly an extra 5% cost on my trip. I found this policy very rigid and frustrating for guests who prefer using cash. Furthermore, the in-room amenities and service were disappointing. Guests should know that the rooms are completely bare of essentials—there are no razors, toothbrushes, or toothpaste provided in the room. Realizing this late at night caused unnecessary trouble. Additionally, the housekeeping service lacked attention to detail; even though my Yukata (sleepwear) was clearly used and left out to be changed, the staff did not replace it with a fresh one. Overall, Sotetsu Fresa Inn offers a very clean environment, but the lack of basic in-room amenities and the strict payment policy make it difficult for me to fully recommend it to travelers trying to manage their budget and convenience."

"Geweldige locatie voor eten en drinken, kamers niet erg groot en moeten gerenoveerd worden omdat ze erg gedateerd zijn en de gordijnen niet erg licht blokkeren. Ontbijt voor twee kost $78 AUD, niet erg indrukwekkend voor de prijs. Op loopafstand van Chinatown en grote winkelcentra."

"Favoriete hotel tijdens Kanto-reis De warmwaterbronnen op de bovenverdieping zijn erg goed, met gratis sneeuwramen. Ik heb Yakult 's ochtends niet gekregen. Ik heb de receptie gebeld en verteld dat het was afgeleverd. Het voelde heel goed. Er zijn wasfaciliteiten, die is erg handig voor toeristen. Toen ik incheckte, was de parkeerplaats van het hotel vol. Als ik op de tegenoverliggende parkeerplaats zou moeten parkeren, zou het 1.000 yen kosten om de auto vóór 10.00 uur op te halen, maar het zou nog eens 1.500 yen kosten om de auto op te halen na 10.00 uur. Dus als u de auto niet vóór 10.00 uur kunt ophalen. Als u een auto gebruikt, moet u in totaal 2.500 yen parkeergeld betalen. Er is een uitstekend café in de buurt met een goed ontbijt. 👍Ga naar het einde van Chinatown en sla rechtsaf voor Kobe BBQ. Ik raad het niet aan. Veel recensies zijn negatief."

"The hotel is well located and the room was clean. However, I felt uncomfortable during check-in because I did not receive a welcome/check-in bag while other guests did. There was no explanation given, which made the experience feel unfair. I hope the hotel can improve transparency about guest amenities."

"Quite a nice hotel. Accessible to places via walking. The room is clean and comfortable. Daily changing of towels and bath robes is provided (may not be that environmental friendly). It will be good to provide a few hangers 😊 Otherwise, it's been a pleasant stay in the hotel."

"The hotel is old yet classic. Everything is in general well maintained, and the staff are very helpful and friendly. The hotel may not be so accessible compared with those in Sannomiya, but the hotel offers shuttle bus to Sannomiya daily and Shin-Kobe on weekends. It helps you get around and go to the train stations. However, do note that the bus may be full sometimes. But even so or if you miss the bus, it won’t be long to walk to Kobe (Rapid and Special Rapid) or Motomachi (Rapid), depending on the train you need to take. I really like the view. Even the room not facing the sea has a nice view both during the day and night. The Meriken park is also just downstairs. The hotel has a free self-service laundry and a Family Mart, but there are limited items to buy after 8 PM since no staff will be there. Another limitaiton is that the gym and the food service both close after 10 PM, if I recall correctly."

"The location is so strategic and I had a good stay. The room is pretty, bed is comfortable, and they have free water and coffee from 11:00~6:00. The amenities is a bit lacking (there’s no face lotion, hair ties and stuffs), and they have hair iron but I have to take it to the receptionist by myself (usually they deliver stuffs like this to your room). But overall, it was a good stay and worth the money I guess."

"Hotel is located in Hankyu building. Near to JR West exit or Hankyu east exit. Hotel lobby is at level 17. Excellent view from hotel lobby and room itself However front counter rejected request to provide extra mineral water upon request, says strictly 2 bottles per night Amenity bar provides toiletries but no shower cap."

"it was stated as a smoking room but honestly there’s no cigarette smell! conveniently located right beside a 7-11 konbini & a few more others down the road! i love how towels, slippers, toiletries & even pajamas are generously provided. the nearest exit is exit 6 (stairs) and exit 14!!!!! (upslope if you’re heading to the hotel down) has a godsend elevator! would def book this hotel when i’m back in kobe :-)"

"The hotel room is very lovely. Do take advantage of the cheaper overnight parking at the hotel if you are driving. I parked elsewhere and the overnight parking fee is more than parking at the hotel. The breakfast buffet is simple but very delicious. The service is also very good. The hotel is also a participating hotel for the luggage delivery service. It saved me from the backaches of carrying the luggage by myself."