Hotels in Kobe met Wifi

I have to express my sincere gratitude to Ms Hatsumi from the hotel. Thanks to her help, I had a wonderful trip to Rokkōsan. She is definitely a polite, professional, and of course pretty lady. Her communication skills are good especially that she speaks fluent English which would be of great help for someone like me who don't speak any japanese. Although the original local tour was full of bookings , she helped me reserve a taxi and solve my ease of communicating with local taxi drivers. The view and environment is splendid with a great hotel service teams. I would highly recommend to someone who wants to experience a unique accommodation experience. Though the drawbacks , as you might know already , is 1) no private bathroom 2) not sound-proof building materials , but it is understandable given that the hotel is with ancient history

Title: Squeaky Clean and Good Storage, But Be Aware of Strict Cashless Fees and Missing Essentials Review: I recently stayed at the Sotetsu Fresa Inn Kobe Sannomiya. While the hardware of the hotel is good, certain policies and service gaps significantly impacted the comfort of my stay. On the positive side, the hygiene standards here are excellent. The room was spotless and very modern, which is always the most critical factor for me when traveling. I also want to express my appreciation for the luggage keeping arrangement. Being able to store my bags securely and easily both before check-in and after check-out was a huge help, allowing me to explore Kobe freely without the burden of heavy luggage. However, international travelers need to be aware of a major caveat: this is a strictly ”cashless” hotel. I attempted to pay with cash to avoid bank fees, but was refused. I was forced to use my VISA card, which meant I was hit with foreign transaction and exchange fees that amounted to roughly an extra 5% cost on my trip. I found this policy very rigid and frustrating for guests who prefer using cash. Furthermore, the in-room amenities and service were disappointing. Guests should know that the rooms are completely bare of essentials—there are no razors, toothbrushes, or toothpaste provided in the room. Realizing this late at night caused unnecessary trouble. Additionally, the housekeeping service lacked attention to detail; even though my Yukata (sleepwear) was clearly used and left out to be changed, the staff did not replace it with a fresh one. Overall, Sotetsu Fresa Inn offers a very clean environment, but the lack of basic in-room amenities and the strict payment policy make it difficult for me to fully recommend it to travelers trying to manage their budget and convenience.

Very good service provided by the staff of the hotel. Sleeping robe, shaver, comb, tooth brush and tooth paste is provided free. There is a self-service laundry room, which costs 500Yen for 3 kg load, 2 hours. Hotel is very near to the Sannomiya train station and there are supermarkets, Daiso, restaurants, and a bowling centre just next door. Perfect for families. The room is very big and comes with 4 beds. Ample space to open 3 luggage bags and walk around. Love the hair dryer provided in the room!

Ik was zeer tevreden met mijn verblijf! De kamer was ruim, comfortabel en goed ontworpen, wat zorgde voor een echt ontspannen verblijf. De service was uitstekend, van de receptie tot het huishoudelijk personeel. Ze waren professioneel en vriendelijk, reageerden op verzoeken en waren attent op elke behoefte, een ware belichaming van de verfijnde Japanse gastvrijheid. De locatie was een echte plus! Het ligt op loopafstand van de **Nubiki Herb Garden (Nubiki Herb Garden/Secret Garden)**, met een prachtig uitzicht op de natuur van Kobe. Het is een geweldige keuze voor wie van wandelen houdt of gewoon in contact wil komen met de natuur. De omgeving is ook goed voorzien van restaurants en vervoersmogelijkheden. Al met al was het een uitstekende prijs-kwaliteitverhouding en ik kom hier zeker terug als ik Kobe bezoek!

Not sure what has happened to Japan standard in the past couple of years but had called the hotel to confirm that linens are scent free (standard in Japan before) and was told yes. Unfortunately they are not, this new laundry detergent that is slowly spreading throughout Japan is absolutely horrible causing all sorts of allergic reactions (not only to me.) I start having rashes, compromised breathing, and inflammation issues. If it’s the same detergent used back in America, then it might be eco-friendly, but definitely not human friendly. I truly hope that Japan goes back to the way it was before the introduction of some western products filled with harmful chemicals to humans. It is not because you don’t react to it that it is not harming your body, it’s only a question of time and when it does, you won’t know why and there is no turning back. Take it from an Asian American born who was the biggest fan of American marketed products. We do have good products like ECOLAB, which is both, sustainable for the environment without compromising human health. Maybe laundry company should look into that company or simply return to Japanese products before. Good thing thing their pyjama are still scent free so I had to wrap the bed and cover with their pyjama to get through the night.

Ik verbleef in een kamer in Japanse stijl, wat even wennen was, maar over het algemeen was ik tevreden. Het hotel heeft twee warmwaterbronnen en de ruimte is erg groot. Wat betreft de twee maaltijden die bij het verblijf waren inbegrepen: het diner was heerlijk en heel bijzonder. Het ontbijt bood een behoorlijke variatie aan gerechten en smaakte erg goed. De locatie is, zelfs zonder auto, op ongeveer vijf tot zes minuten lopen van het station. Er is een supermarkt op ongeveer drie minuten loopafstand.

The room are extremely clean and comfortable, with warm lighting very conducive during sleeping time! Breakfast is great too! Staff are professional!

Hotel service was good. Dinner and breakfast was provided as part of the stay. Food was good for the stay since there are not much options for food at Arima. Most shops are closed by afternoon. Though the hotel is old but it’s renovated (except for the old wooden cupboard) which made the stay more pleasant. Onsen is indoor and small so will need to go at hours with lesser people.

Great location, a short walk to central Kobe. Front desk service is great. Parking is only free for cars with low height. Can be slightly noisy since it's next to the railway, but a non-issue in general.

Most comfortable bed that I stay in Japan for the past 2 months. Lucky we stay here for 4 nights. Bed is very firm but not hard which is good for our back. Room is very clean and bathroom is spaces that I can sit on bath tub and shower. It would be perfect if the room is slightly bigger. They charge parking for 2000¥ for night which is too high for me but the front desk young lady ( ********* girl) who was very friendly and helpful, she recommended me to park my car at nearby coin parking which cost me on 800¥ for 24 hours. Thank you so much Miss 余.