3-Starhotels in Kobe

Very good service provided by the staff of the hotel. Sleeping robe, shaver, comb, tooth brush and tooth paste is provided free. There is a self-service laundry room, which costs 500Yen for 3 kg load, 2 hours. Hotel is very near to the Sannomiya train station and there are supermarkets, Daiso, restaurants, and a bowling centre just next door. Perfect for families. The room is very big and comes with 4 beds. Ample space to open 3 luggage bags and walk around. Love the hair dryer provided in the room!

Not sure what has happened to Japan standard in the past couple of years but had called the hotel to confirm that linens are scent free (standard in Japan before) and was told yes. Unfortunately they are not, this new laundry detergent that is slowly spreading throughout Japan is absolutely horrible causing all sorts of allergic reactions (not only to me.) I start having rashes, compromised breathing, and inflammation issues. If it’s the same detergent used back in America, then it might be eco-friendly, but definitely not human friendly. I truly hope that Japan goes back to the way it was before the introduction of some western products filled with harmful chemicals to humans. It is not because you don’t react to it that it is not harming your body, it’s only a question of time and when it does, you won’t know why and there is no turning back. Take it from an Asian American born who was the biggest fan of American marketed products. We do have good products like ECOLAB, which is both, sustainable for the environment without compromising human health. Maybe laundry company should look into that company or simply return to Japanese products before. Good thing thing their pyjama are still scent free so I had to wrap the bed and cover with their pyjama to get through the night.

My stay at Hotel Piena was amazing! The staffs are all super friendly and helpful. Breakfast buffet was interesting and delicious. I would love to come back if I visit Kobe again! :)

Great location, a short walk to central Kobe. Front desk service is great. Parking is only free for cars with low height. Can be slightly noisy since it's next to the railway, but a non-issue in general.

Most comfortable bed that I stay in Japan for the past 2 months. Lucky we stay here for 4 nights. Bed is very firm but not hard which is good for our back. Room is very clean and bathroom is spaces that I can sit on bath tub and shower. It would be perfect if the room is slightly bigger. They charge parking for 2000¥ for night which is too high for me but the front desk young lady ( ********* girl) who was very friendly and helpful, she recommended me to park my car at nearby coin parking which cost me on 800¥ for 24 hours. Thank you so much Miss 余.

設施：齊全，基本上都有，甚至還有女生特殊時期用的小麪包 衞生：很乾凈，住了兩天都有打掃。 下次再去還會住，好評！

The hotel is clean and the staff are friendly. The location is convenient as it is near the train station. I also had a great breakfast there.

I booked this place at the last minute as we wanted to extend our stay in Arima Onsen by one night and most hotels were fully-booked. I searched on *********** but couldn't find any suitable accomodation so thought to try Trip.com. This hotel came up only on this site and I was delighted to find it. At first I was concerned by the lack of reviews, but all the reviews were good and the room looked ideal for a family of four; 2 western beds and 2 tatami beds, with spacious living area and separate bathroom and toilet. It was really great value for money. The size of the room was very generous, and the facilities were great. We made use of the Onsen baths and the table tennis room during our stay. None of the staff spoke english but this wasn't an issue as they were all adept at using google translate. The location is also fine - it is situated between the town and the ropeway, so it is easy walking distance to each, which was very useful since they dont offer any shuttle service. All in all I would reccomend it for a short stay in Arima onsen as it is really good value for money.

Dit is een lokaal hotel met een lange geschiedenis, maar het is zeer goed onderhouden en schoon. Het hotel biedt zowel kamers in Japanse als westerse stijl, beide uitstekende keuzes. Het grote openbare bad op de vijfde verdieping is erg comfortabel; toen wij er verbleven, was het niet druk in het hotel, dus we hadden het badhuis praktisch elke dag voor onszelf. Er is een kabelbaan op minder dan 1 kilometer van het hotel, die gemakkelijke toegang biedt tot Mount Rokko. Er is ook een leuk zomerfestival in de buurt 's avonds.

I liked the room. It had a good layout and everything I needed to be comfortable. The bed and pillow were nice, and the internet speed was good. However the desk and everything on it was covered in dust. It's located between the two main train stations, but close to neither. When I checked out, I asked to leave my bags with reception for 2 hours while I went to breakfast, but was told that only guest checking in can check their bags ☹️. I was able to leave them in the lobby, though. There is construction happening right next door, so it was a bit noisy during the day. Long waits for the elevator, which is slow and busy. Potentially, it's a nice hotel. It just needs some improvement to the cleanliness and staff friendliness.