Tophotels met fitnessruimte in Calella

"A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children."

"Close to shops, restaurants, the bus and train station and to the beach. Its a lovely place and I recommend it."

"Over het algemeen heel goed, ze lieten me laat uitchecken en ze veranderden mijn kamer omdat het geen tweepersoonsbed was zoals vermeld in de trip.com-beschrijving waarin ook stond dat er een badkuip was, maar er was geen ... De schoonmaak was goed, het bed was zeer comfortabel, de locatie was goed, misschien wel het minst van alles was het ontbijt, het ontbrak wat keuze voor een 4-sterren hotel, het was allemaal te simpel, maar de man die in de vers gemaakte eieren en pannenkoeken sectie was erg vriendelijk (Yusef), over het algemeen goed. Ik weet niet waar de spa is, en ze vermelden het ook niet. Daarom lijkt het mij een beetje overbodig om het Hotel & Spa te noemen."

"Un hotel donde poder perderse siempre que apetezca preparado, confortable y cuidado para miles de opciones de estancia. Facil de aparcar, buena calidad-precio y en zona tranquila por su ubicacion"

"Отличный отель для семейного отдыха. Город на побережье, до пляжа 3 минуты пешком, отличная еда, завтрака и ужины выше всяких похвал. Мы останавливались тут, но каждый день ездили в Барселону. Рядом станция или автобусная остановка, из Барсы приехать можно и ночью на ночном автобусе. Номер просторный, персонал вежливый, все подсказывали."

"Fijn klein hotel, drie kleine zwembaden om af te koelen, goed ontbijt, prima kamer en goede ligging. Komen zeker terug!"

"Ik was er eind mei. Goed hotel. Zeer vriendelijk personeel. Vriendelijke houding. Er waren veel Spaanse gepensioneerden die op excursie gingen. Zeer smakelijk en gevarieerd ontbijt. Welvaart!"

"Solo estuvimos un día pero suficiente para decir que la cama fue lo que más nos gustó del apartamento, grande y muy cómoda, como las almohadas, es muy difícil que en unos apartamentos estén estas dos cosas muy bien, lo segundo que más nos gustó el baño con bañera, esto es un placer que por falta de tiempo o por no tenerla no puedes disfrutar, un buen baño es una manera muy buena de relajarse y desestresarse. La piscina también está muy bien con muchas hamacas para relajarse, en una zona de la piscina hay como un jacuzzi gigante con chorros. El sillón también muy bien, muy cómodo, la terraza muy grande con mesa y dos sillas. Ponen trapo para limpiar y secar el menaje y estropajo y fregaplatos, todo está muy bien, muy buena relación calidad precio. Son los mejores apartamentos que hay en Calella"