Tophotels met fitnessruimte in Perth

We stayed as a family with a 2year old. I wouldn't consider this a 5 star, perhaps more of a 4 star. When we arrived late at night, tired from a long drive, there was no bell boy to assist us with luggage direct to room, and esp with a kid in tow it was difficult. However one of our bags broke and the staff did help us get a bag from their store. Also no toothbrush was provided upon check in day and we found out next day only that it has to be requested, seriously, this is a very basic necessity to have at least for 1st day. The decor was intended to be classy but we found it a tad bit dark. The worst part was the bed was way too soft and sunk in, I had a backache the next days. :( On a positive note the bath tub was huge, toilet was spacious with 2 sinks! My kid enjoyed the bath tub. Also they did prepare the cot in the room when we arrived and I was very pleased. The next day I asked for high chair and it was timely placed at our room when we got back. Overall the staff were responsive. Also the breakfast was Ala carte, not buffet, but it was nicely cooked - however they did not offer a kids menu. The location is close to cbd shopping but do take note parking at hay street has day charges/hourly charges which you should factor to the value of your stay. Most shops closes early around 5pm by the time we got back from our day trips. Overall this hotel was more for couples or business stay and not so kid/family friendl, but that's just my opinion!

The location is in the city - easy to find, however on the weekends the city centre is all but closed. The hotel did not reply to my emails before arriving with questions and requests for my stay. They provide filtered water in the restaurant which is great, however housekeeping never removed the bottles when they cleaned. They also changed my towels each day - despite the sign saying to leave them on the hook if you didn't want them changed. The bed was extremely soft and not comfortable and the pillows were lumpy and too big. Overall it was ok, clean enough and easy to find but I wouldn't return.

Quest is a nice and clean service apt with good location however, I encountered an extremely unpleasant experience on the last day when I checked out. I had booked via Trip and had fully prepaid for the stay but hotel staff, Pablo, informed me curtly that the stay has not been paid. He threatened that the cost will be deducted against my security deposit if the hotel does not receive the payment. This is an issue between Trip and the hotel but I am being harassed for the supposed non-payment. Pablo was extremely rude and condescending and marred the whole service experience.

Unfortunately not a fan. Booked holiday inn after a great stay at Shanghai but this rendition was disappointing. Positives: location is convenient and is near the shopping streets, food, cafes and Perth station if you’re taking the train from the airport. Three lifts which was pretty good, never had to wait long. Shampoo / body gel / cream smelt decent Negatives: toothbrush provided only upon request, only two bottles of water given for the stay - the rest had to be obtained from the water cooler at reception, room carpet felt icky and no bedroom slippers were provided, room lighting was insufficient. Dated power points (no usb) Booked a king bed room but was given two double beds. I didn’t like it but didn’t wanna make a fuss. Room had zero views and was facing another hotel (?!), machines and I didn’t feel safe opening the curtains. NOISE - could hear the next door opening and closing the cupboard, bathing, talking etc Even within the room, there was ALOT of noise. From the aircon, fridge etc which gives one scares esp when trying to sleep, it sounds like someone else is in the room. Staff were relatively friendly but seems to be understaffed where reception only has one staff manning the counter. Overall; I paid a higher price point than surrounding brand name hotels expecting similarly wonderful rooms / service as holiday inn Shanghai but I half regretted staying here as soon as I got to the room. Previously stayed at doubletree Hilton which had a better room at a lower price point though location wise, holiday inn is better.

Very big and comfortable room. Only thing is that the carpark is almost 500m away and if you don't want to walk, will need to pay $75 for valet parking. Otherwise, highly recommended.

Oh my god I love this hotel Warm cookie on arrival honestly revives me after a long journey The staff here have always been so welcoming and helpful, I really cannot sing their praises enough. The rooms are spacious, modern and clean, the shower is powerful and comes with robes and slippers Location is great, so close to so many great food and drink options Pool at this hotel is gorgeous Would recommend

The hotel forgot to arrange an airport transfer for us. We arrived with no one picking us up. We had to call the hotel reception on arrival and the lady on call recommended us to get a taxi instead of waiting for her to investigate. The supervisor offered us some Marriott points at check out.

Very good location in CBD. & Friendly Staff. Surrounding by Brandname shop. And nearby the Perth Station. If I have chance to go to Perth, I will stay here again.

We enjoyed our stay at Crown. Their online check in is very convenient. We were promised a voucher for 4 because our request for written birthday card for our kids in the room was forgotten but the voucher was also forgotten. We also noticed they do not offer any complimentary water bottle in the room. All in all we had a nice stay.

What a beautiful apartment hotel spotless and reception staff are fantastic Kim did our flight boarding pass used his own phone as took 30 minutes thank you great member of staff also meet cleaning person she was very helpful would be very happy to stay again when in Perth also washing machine drying machine and kitchen all great thank you