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Geplaats op19 okt 2023
Gastgebruiker
The hotel and its facilities are very nice. Here and there a few spots of improvements needed but otherwise a very attractive hotel with lovely features. A very pleasant stay starts with a dedicated lounge at the ferry terminal which is available upon arrival and departure (taking care of your visa and other requirements). Travel to the actual hotel is within short 20 minutes by hotel shuttle bus. You can chose between colonial style suites at the main building or near by or Thai/ Bali style villas on the large ground and a short walk away from the main building. The Thai villas are very nice, filled with all the necessary amenities and some top of the range products. Plenty of storage space, outdoor veranda seating and well kept exterior make it really nice. At the main section, the pool is with its 50 meter in length a true highlight, together with the very easy and close proximity to the pristine and huge beach section. Although facing north, the beach is actually in a bay and can be explored for hours. Also well worth mentioning is the spa which provides truly amazing treatments administered by very experienced therapists who will truly pamper you from start to finish.
Regrettably, there are also a number of shortcomings. Although the hotel provides insect repellant for your daily use, even the best of preventions and best of cleaning/ spraying efforts of the staff will not stop billions of sand flees attacking you on the beach, especially after rain or during the evening hours when you become their dinner.
However, the biggest drawback is the food and beverage section. For a hotel operating in such a high price category, the restaurant is a true letdown perhaps even the sole reason for not coming back again. Yes staff everywhere is very friendly, attentive and making it their business to know you by your first name from the start, but the entire food and beverage section requires a lot of improvements to even get close to a star rated service. Yes the drinks are well made (guess can be expected at prices of US$20 plus) but the restaurant service truly lacks what it takes. The food, expensive as it is, lacks any sort of imagination, is void of any special touches, and surely does not represent Indonesian cuisine in any shape or form. As said, staff are very friendly and trying their best however, if they are not taught the basics or led by indifferent managers, then things need to change. Management comes from the top.
In summary, if you are looking for a nice place to relax in a colonial style building, not too crowded with a lovely pool, then please try the Sanchaya. However, if you looking for cuisine which is anything but poor, not even ordinary, then you better look elsewhere.
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Prijs per nacht vanaf:€ 465
Geplaats op2 jan 2026
Gastgebruiker
The hotel exceeded our expectations. It is located away from the hustle and bustle, offering a very serene and peaceful environment. The staff were warm and hospitable, and the food was surprisingly delicious—our favourite was the fun platter. We also enjoyed the BBQ dinner and the complimentary kayaking activity.
One area for improvement would be mosquito control. It may be helpful to increase the frequency of pest control services, as we experienced quite a severe mosquito issue and received more than twenty bites during just one dinner.
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Prijs per nacht vanaf:€ 75
Geplaats op19 mrt 2026
Anonieme gebruiker
our first time to the resort and we absolutely enjoyed ourselves and love it! the hotel is very convenient with kids-friendly amenities including the indoor playground with children’s activities / workshop for the kids. there are a few different pools to explore as well and beach nearby to play with sand. there is also a spa for adults to relax. overall a very suitable place for family with kids as well as anyone who wants to just chill and relax! also would like to mention that all the staff were very friendly and nice with excellent service. we will definitely go back again! the room itself is also very big and clean. twin room is suitable for 2 adults and 2 kids to sleep in.
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Prijs per nacht vanaf:€ 97
Geplaats op25 feb 2026
kinkynymph
İt were great 4 days stay. We loved everythig. The stuff are amazing the check- in was smooth and light.We went on monsoon season so couldnt swim at the sea but it didnt bothered us, the swimming pools are clean and with nice sorrouding.You can use restaurant and swimming pool next door sister hotel and also book lovely dinners at Banyan tree hotel they will bring you to the restaurant with buggy.On our first evening we join the BBQ dinner and it was absolutely lovely and worth the money, food was great.Alsobook your SPA treatment we went twice with my son and iyit was perfect, the massage is professional and relaxing, the programs are nice variety amd the prices are reasonable.The only disappointing thing its a ferry from Singapore to Bintan during the monsoon season, so dizzy fizzy never felt that bad on a boat. Of course it şs nothing to do with the hotel.
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Prijs per nacht vanaf:€ 82
Geplaats op3 feb 2026
DaniVin
We genoten echt onze verblijf in het Natra Resort. Het personeel was echt vriendelijk en welkom.We werden altijd gegroet met warme glimlachen, wat een groot verschil maakte. Het complimentaire buffet ontbijt was een geweldige bonus.
Voedsel en spa-diensten zijn aan de prijszijde, maar het resort is volledig zelfbeheersbaar, dus je hoeft niet ergens anders heen te gaan. Complimentaire bugs rond het resort waren zeer handig en bieden ook activiteiten, spapakketten en taxidiensten.
Over het geheel genomen hadden we een ontspannen en leuk verblijf en zouden zeker terugkeren.
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Prijs per nacht vanaf:€ 105
Geplaats op19 okt 2025
GenaTan
I stayed at the hotel from 12 to 15 October and was very pleased with my experience. The room was spacious, clean, and well-maintained, with excellent bathroom amenities. The staff were all friendly, courteous, and helpful throughout my stay, which made the experience even more enjoyable.
The only shortcoming was on the first night when I noticed that the bedsheet had some stains. However, the housekeeping team responded promptly and replaced it with a fresh set immediately. I truly appreciate their quick response and professionalism in handling the matter. Overall, I was very satisfied with my stay and would be happy to return in the future.
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Prijs per nacht vanaf:€ 18
Geplaats op13 mei 2024
Gastgebruiker
Second Time at the Bamboo Camp and it is still very impressive how beautiful and relaxing this place is. We can recommend it to anyone who likes to spend some time in pure nature and enjoy very nice staff. The staff went on the extra mile when we could early check in, when someone went to stock beers in the pouring rain, when we got breakfast boxes at 6am. We also liked the pool and the various activities on the ground, like archery. We want to come back again! Thank you for everything.
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Prijs per nacht vanaf:€ 31
Geplaats op13 dec 2025
Mixworld
Stayed there for 4 days 3 nights for surprise birthday celebration!
Gonna start off with the security at the entrance. It was good as they seem to really checked on who or which guest was entering the resort. 👍🏻
The resort was very nice, so spacious , very clean as well! The pool is really well maintain. Bed is super comfy. Have Netflix on TV.
Requested for a room deco for surprise birthday , even tho the date of the deco gotten wrong, appreciate the reservation officer came personally to actually apologies. But I have to say the birthday deco is very pretty. I love it
The team member and all the staff are very friendly , approachable and helpful.
Prompt reply from the team In WhatsApp whenever anything was requested or asked
Service was definitely 💯👍🏻
Ordered room service on the first day we arrived for dinner ( as it was late and raining outside ) - The food was actually really tasty.
Breakfast was normal,not too bad, have nice beach view to enjoy.
Arranged a romantic dinner for birthday , but sadly it’s raining heavily , location have to shift to inside the restaurant instead of by the beach. The setup was ok ok .
Staff was so nice to sing a birthday song :) . Food was nice too , no complain
Overall happy with my stay, it was a good experience, wish I could stay a little more longer !
Will definitely recommend my friends and family here.
Thank you to all team from Pantai Indah :)
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Prijs per nacht vanaf:€ 138
Geplaats op2 nov 2025
Mayer Chan
Check in was quick and easy. Rooms were already blasting cold temperature at 16C with a card inserted into the system. Much appreciated due to the super hot weather.
Pool was small. More for soaking chilling than swimming.
Gym was small. Enclosed with glass with the top open-air so it can be very hot and humid. Treadmill was pitiful. It is more of a home-based type treadmill than one that is usually found in hotels.
My group of 14 adults decided to have dinner at the cafe/ restaurant. The menu is limited but sufficient for us to try the local food. Unfortunately, the food was very slow and came in bits and pieces ie 1 dish came out after 10-15min of waiting. Imagine 14 adults ordering multiple dishes + drinks? We must have ordered 30+ dishes, not including drinks. It was only at the last 20min of our dinner that many dishes came out of the kitchen at the same time. The staff was definitely not prepared to handle such orders in the evenings. Some of the dishes like satay was cold. Some dishes were also missed out. Truly disappointing.
The wait staff were nice and patient.
Breakfast was much better. Many dishes and choices.
This hotel seems to be a popular choice with Chinese nationals. The whole hotel was swarmed with them during breakfast.
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Prijs per nacht vanaf:€ 30
Geplaats op13 jan 2024
Gastgebruiker
The hotel is surrounded by nature. You can view a river from your room. Such a healing process.
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Prijs per nacht vanaf:€ 19