Name: One&Only Palmilla
Address: Los Cabos, Mexico
Rating: 9.8

Verenigde Arabische Emiraten

Dubai

Montenegro

Kumbor

Mexico

Los Cabos

Griekenland

Glyfada

Zuid-Afrika

Kaapstad

Mauritius

I wanted to go back as soon as i left there. They just make you feel like ure at home..!!! It's one of my best experience in Dubai. 

Why is trip.com constantly deleting my photos of the hotel

Very well designed hotel - great attention to details - fantastic restaurants onsite - breakfast was good, spa minimal and with expensive services but also well designed - the only con is that there's so many elevators and hard to find your way around 

這家酒店真的是怎麼好評都不為過！Check-in時是一個會説中文的白人小哥來接待，據他所説他母親是四川人😂，也是比較驚喜的。酒店的房間都分佈於一棟棟的別墅（mansion）內，保證了寧靜、雅緻的環境。房間完全不像來之前擔憂的太舊，反而是保養的很好，乾淨整潔舒適大氣。海灘是完全的私人海灘，不會有遊客來打擾，保證了私密性。泳池非常適合躺平擺爛，若不是中午太熱可以躺一整天。地理位置上，酒店雖然在棕櫚島上，但又非常靠近海岸上的Marina天際線，因此兼有海島和都市的景觀。晚餐需要預訂，最早6點開始，推薦101餐廳，海景燭光晚餐很絕。最值得一講的是服務態度，酒店內遇到的每一個工作人員都會主動面帶微笑向你行禮，並隨時準備好為你服務，沒有一個人會對你視而不見。Buggy的響應速度很快，而且即便buggy來了之後讓他們等一下也會恭敬等候。另外，我們房間內minibar產生了30迪拉姆的消費，Check-out時酒店直接免了，這種小細節就會讓客人很舒服。總體來説，這家酒店是我們住過的最好的酒店之一。

The hotel is outstanding even if it is in a slightly remote area. the services are good and the staff are friendly. 
I recommend making it one of the stying choices in Dubai.

7年前曾到訪黑山併入住安縵酒店，懷着曾經的美好回憶，再次回到黑山併入住one&only，但很遺憾總體是失望的。

先説優點，房間比較大，海景很美，游泳池也不錯，早餐服務不錯，這些都是符合這個級別酒店的標準的，但沒有到驚喜和意外的地步，並且因為酒店是在一個綜合性地產項目裏，所以私密性不好。

作為頂奢酒店品牌，這家酒店在服務和餐飲這兩項上完全不符合標準。首先，入住時前台沒有歡迎飲料，我看到在我們前面的一組客人有，不知道到了我們這就沒有，第二天我看到的別的客人又沒有歡迎飲料，看來服務很隨意。

禮賓部非常不專業，我去諮詢有沒有行程可以提供，工作人員很不熟悉業務，完全不知道該怎樣向客人推薦合適的行程，衹是問什麼答什麼，忙着報價，語氣生硬，第二天我去訂送機的時候，另一位工作人員表現的很不耐煩，完全不具備禮賓人員該有的素質。

第一天到的比較晚，點了客服送餐，送來的蒸米飯居然碗底有一灘水，完全不能接受，因為對酒店餐飲出品沒有信心，所以後麪我們沒有在酒店餐廳用晚餐。附近小區裏有家Rock fish還不錯，我們連續兩晚都去吃了，人均大概80歐左右，海鮮湯超級好吃。

總之，這家one&only完全沒有頂奢酒店私人高級服務的感覺，各方面都很普通。

這次黑山之行看到了美景，但遺憾也很多，最後離開時黑山航空還弄丟了我們的託運行李，現在也沒找到。

One&Only

Columbus

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