Hotels in Bernalillo County

"Sandia is a beautiful hotel, and the staff was very friendly and helpful. Thanks to Trip.com for providing such a great rate for my husband and I to be able to stay at this hotel for the first time. The whole experience there was wonderful!"

"El hotel estaba limpio, el personal muy amable pero como que necesitan un poco más de personal porque habíamos muchas personas en línea para hacer el check in. Por lo demás todo bien."

"The customer service was initially great upon check in. Since I have been driving cross country I didn’t really have time to check the details about the parking. When arrived I was told parking was booked and I told I could Park in the side street between the convenient store and the hotel. My car got broken into that night or early morning. Now the staff was good at that moment letting me use the room a little longer to figure out what to do and make sure the police report was good a ect. They had a camera on that street facing my car. This is were the customer service falls. Its been over a week of me ask and calling to request the video footage of the incident and I keep getting pushed to the side. Apparently no one know the situation with me getting the footage but the manager and the so called security team thats in charge with the videos footage. I have sent an email requesting it and have not received nothing. No call back in regards to the video footage. This is highly unprofessional when a customer had their vehicle broken into when staying on their property. I should have gotten the footage at least a day or two after the incident but a full week is crazy and i have to wait for a manager to be on site on Tuesday to get my situation resolved! Unprofessional and unacceptable."

"This hotel good for transit and the hot tub its like amazing love the vibes"

"整體都挺好的，有24小時星巴克免費咖啡，值得推薦。"

"靠近市中心，餐館不錯"

"The parking spots were narrow and the shower didn’t have enough pressure to make us feel we were showering. But they have a large indoor pool and the place was quiet."

"Lovely hotel. Absolutely beautiful. Valet service was top notch. Would definitely recommend and stay here again."

"Hotel is okay if you’re staying short-term, but is located in a sketchy part of the city. Felt like the amenities could have been better. Housekeeping doesn’t come in to make the beds daily. Was a little over-priced for what was offered."

"Bed was comfortable. Would have been nice to have a fridge in the room, but we didn't get one unfortunately. Parking lot was a bit chaotic as people parked haphazardly and took up multiple spots each. Front desk staff was very helpful though. Wifi worked well"