"There were no friendly staff, but the facilities were good. Because everything around was under construction, it was difficult to find it from Andermatt Station using Google Maps. There is no phone connection to the accommodation. It would have been nice if they had explained in advance how to get there easily from the station."

"Hotel Bergidyll was a delightful experience. Stayed for 5 nights for a solo snowboard trip as a first timer in Andermatt The main service is phenomenal. From the moment you arrived you are assisted to your room. Room services and cleaning is exceptional. Shampoo bottle in my room was empty so it was replaced right away and the housekeeper kept apologising with a smile. Breakfast service You’re greeted with a smile straight away by the Blonde latina wait staff (forgot her name). She will ask for your coffee preference. Then the next day I have a sore throat probably from skiing and catching a cold, once she heard my voice she asked me if I was okay and offered to make me a ginger and honey tea which blew my mind as this is a well above service. Such empathy and care towards guest that you rarely see nowadays in any hospitality accommodation, even the expensive 5 star hotels. Dinner I ordered the carbonara and soup of the day. Pasta was beautifully cooked and made authentic with the egg, guanciale and cheese. Room I would say room is adequate enough for 1-2 person. Just missing a TV. But other than that, you get everything you need in a hotel amenity Location Great spot I would say. 5 minutes walk from Andermatt train station and close walking distance to the main Gûtsch Gondola express Hotel lobby has a cozy Swiss Chalet vibe that you can sit down, drink some coffee or beer. Overall I would say what made the stay exceptional is the above and beyond hospitality from the front staff and the location as well makes it convenient. Would definitely come back again"

"Clean, tidy and convenient"

"I recently stayed at this hotel with my family, and unfortunately, our experience was far from satisfactory. From the moment we arrived, we were faced with numerous issues. The room was infested with insects, including unusually large flies — about the size of beans — which made the space feel unclean and uncomfortable. To make matters worse, the bathroom (which included the toilet) had no door at all. This lack of privacy was extremely inconvenient for a family stay, as we had to announce every time someone needed to use it. Sleep was another challenge. We were woken up several times early in the morning due to loud noises from nearby passing trains and ongoing construction work. Additionally, the hotel had no on-site dining options — no restaurant or even a basic dining room — which meant we had to search for places to eat for every single meal. Overall, this stay did not meet our expectations in terms of comfort, cleanliness, or basic amenities. I would not recommend this hotel to families or anyone looking for a relaxing and hassle-free stay."

"De avond was de echte Zwitserse muziek in de bar/restaurant. Wij willen dit horen en hebben wat leuke dranken en chatten met de mensen in de bar en achter de bar. Er was een mooie en gezellige sfeer in het restaurant. Het restaurant was ook heel schoon."

"Van begin tot eind een buitengewoon verblijf. Ontvangst exceptioneel met kleine hapjes bij de check-in. De lobby en algemene ruimten zijn super smaakvol ingericht en opvallend rustig, waarschijnlijk omdat het zo ruim is opgezet. Er is een juwelier, een sigaren kamer, een klein museum, een wijnkamer en ga zo maar door. Het zwembad, zowel binnen als buiten is bizar fijn en mooi, binnenbad ongeveer 30 meter lang maar liefst! De kamer is waanzinnig luxe met alles wat je je kan voorstellen inclusief drankjes en rode wijn. De open haard is zowel vanuit de kamer als het ruime balkon te zien en met de iPad te bedienen. Het afwerkingsniveau is ongekend, je ziet nergens een verkeerd kitrandje of scheve voeg, alles lijkt gisteren opgeleverd en perfect uitgevoerd. Het ontbijt heeft uiteraard alles dat je je kan voorstellen inclusief een kinder buffet. Het hoogtepunt is een kaastoren waar je in kan lopen. Al met al een sprookjesachtig verblijf, even sparen en ik kom weer terug!"

"We stayed in a family room, which was split into 2 sections with beds in each and a TV in one section. The beds were comfortable enough for us to sleep in. For what we paid, the bathroom was very small with the shower being 70cm2 with a shower curtain. Breakfast was a continental breakfast which had enough foods to give us a good start for the day. The hotel also features a bar and restaurant. The choice of meals and prices of the restaurant didn't suit us, so we ate dinners in other restaurants in Andermatt."

"Spent 4 days in this lovely hotel with half pension. It was centrally located in a quiet part of this classic Swiss town. The staff was friendly, the rooms very clean and included a convenient ski room with benches for putting on boots. Breakfast was excellent with fresh bread, rolls and croissants. Excellent choice of meats, cheeses, jams, fresh butter, yogurt and fresh fruit. Excellent fresh eggs could be made in an egg cooker. And the evening meals were also delicious and generous in portions. We enjoyed all the meals which included fresh salad, soup, a main dish with vegetables and a yummy homemade dessert. We all truly enjoyed our experience. One of our friends had never been to Switzerland - and Hotel zur Sonne was an excellent introduction! Thank you all very much!"