Hotels met Gym in Texas, United States

Everything was as expected. Free breakfast, laundry room and even better with suites and some day fast food restaurants in walking distance.

Everything was going well until I had to deal with one of the hotel's receptionists during the evening shift. When I asked for a replacement room key because I had accidentally left mine in my room, she was rude, dismissive, and unprofessional. I first tried to get a new key using the self-service kiosk, but it didn't work. I then asked for her assistance, and she reacted rudely from the start. She walked away, visibly annoyed, and returned to the reception desk. I followed her and provided all the necessary information, including a copy of my passport and my reservation, which was under my name. Despite having all the information, she kept asking me the same questions I had already answered several times and repeatedly told me, in a condescending and abrupt tone, that she couldn't find my reservation. Her attitude was completely unprofessional and extremely impolite. This experience completely changed my impression of the hotel. Customer service is my top priority, and unfortunately, this hotel failed to provide even a basic level of courtesy and professionalism. For that reason, I would not recommend this hotel.

Facilities: Not bad, quite new, but a little abstract, as a suite hotel, there is no stove, only a microwave, and you can only use the microwave to cook. . Hygiene: Hygiene is OK and clean Environment: The environment is good, but there are construction sites around, and it is a bit noisy in the morning Service: This breakfast is better than Huanpeng, I like this very much

The location was good. I was worried about the sound of the person next to the wall or the upper.

Lobby was fully of guests for over 3 hours trying to check in with only 1 at front desk, seemed like some guest had reservations booked online and it wasn't in the system after 1 hour. thankfully, got room keys, but the rooms card reader was not working. then discovered it was working for room next door. after explaining to the front desk, got a completely different room. The AC seem to not work great, but was enough to sleep. the breakfast was very weak coffee and a pack of breakfast cookies. Is this what they call contenital these days? this hotel is ran by Krank Hospitality. sure they are running more, hopefully they will improve the breakfast.

It feels like a hotel in a mall. The contrasting colors are very fashionable. You can't see the sky so it's a bit confusing during the day and night.

Much better than the last time and I am absolutely grateful that we could work things out and the staff was amazing and the communication has definitely gotten so much better and what a blessing may all are so from my last review till now please exclude that I was disrespectful I wasn’t understanding And they have things going on that they had no control over and I should have been a better person which I was not absolutely amazing staff blessed by God and a heart of gold and I’m thankful that they took my apology for my rudeness of the last review. It was an all God trip this time and that’s the only way I can say it is Love God first and the things that we do wrong he’ll help correct even if we’re stubborn old mules, and I’m just thankful that they forgave me and what a blessed visit it was I’m cleaning this was 100%. They went above and beyond on all levels and just so much more so don’t question when you stay here I never will again they are very forgiving people even when we make mistakes and get misconstrued and I’m grateful for that, I thank God for this visit again and the ability to have a safe place to stay and very caring and loving people All ages  and hearts of gold so the one thing I can say I’ve learned all this before we use our sharp tongues and source to tear somebody down or tear a place down. Remember our wrongs cause no one is perfect even if we have to eat the crow at least do it with learning and understanding that the next time that could actually hurt a business and take away from them and that’s not right beyond lovely people people of God I’m grateful for everything and anything and I can’t say in detail, but I just can’t say enough that treat him like gold. They deserve it. Don’t treat him like crap. We’re all human. Please remember that God gave us a chance to love and cheer people up. Remember, they have good days and bad days too like we do. They deserve respect, honor, and being treated like class not beneath our feet, and these people are way above and honorable and classy, and I’m thankful for them! y’all have a blessed day just remember who you tear down you may not get a second chance to fix it hope and pray that God will let you fix it his way not our way. Thank you to the amazing staff the building and everything I was truly blessed to just be in the presence of y’all and magnificent of being around y’all and your nice building and I thank God for people like you have an absolutely blessed day and trust God with your life you’ll fix what we can’t fix!

The facilities are old, but the attitude is very ok. There are not many breakfast options.

This the worst ripoff I ever had, the pictures are deceiving no such thing like a resort and or Hotel, this is more likely a 5th level motel so deceiving so highly priced for the real rooms quality. The phone line was death, I had to walk in to the lobby for service , I will rate this place - 1000 if it was possible , location is great but no quality parking control anybody can drive in and use a suppose to be a private beach for the guests, at check Put time I asked for some kind of reference # and or statement and I was told to ask trip.com for my check out time and or check out statement after this lack Of honesty ripoff I was highly concerned to be charge for extra time and or incidentals I never used and when I ask for some kind of evidence and or printout statement they call security to kick me out and if they didn’t was because Inturned my phone camera on

Hotel is goed, met (~150) grote kamers, zelfs met keuken, koelkast en kooktoestel..echter geen bestek en potten en pannen gezien. Verkijk u niet op het ontbijt, want dat is staand bij de receptie een bakje koffie met een koekje... Airportshuttle 24/7 is er wel, maar gecombineerd met 10 andere hotels in North. Een half uur of meer wachten is niks als het wat tegenzit ..bel sowieso even het hotel dat u staat te wachten. Is de rondrit langs alle vleugels klaar dan is het ongeveer nog 20 minuten naar het hotel. Voor mij persoonlijk duurde.het van de koffer van de band tot het hotel ongeveer 1.5 uur....dat is veel te lang, vooral rond middernacht. Hyatt, Marriot etc waren ondertussen al minstens 5x langs geweest.