Hotels met Gym in Gangwon State, South Korea

It’s a great hotel that provides a lot of services. You don’t need to go outside but there are no toothbrushes in the room which I thought was going to be part of the package

This was my second visit. Located between Gyeongpo Lake and the sea, the view here is definitely the best in the vicinity. The room condition is also good, and being able to enjoy swimming, fitness, and bathing all within the hotel is a great advantage. However, the service always seems to fall short of these excellent facilities, which is a pity. The lobby staff are generally all friendly. But the service from the ancillary facility staff was disappointing. I used the swimming pool and sauna, and the customer service was a bit lacking. Especially considering the considerable extra charges for using them… The hotel might be 4 or 5-star, but the customer service felt more like a late-night convenience store.

This was a very pleasant place to stay before and after a hike in Seoraksan National Park. Lovely view from the balcony. Very clean and comfortable, and helpful staff! Very convenient location. The local bus to the national park is right across the street from the hotel, and the hotel is 10 minutes walk from the express bus terminal. I was pleasantly surprised by a washing machine in the room, which was great to clean my muddy clothes after my hike (you'll need your own laundry detergent). The room had a kitchenette with sink, hot plate, and full-size refrigerator and freezer. The only problem is there was no pot or pan to use on the hot plate, so I could not actually use it to warm my food (unless I would travel with my own pot)! It would be nice if the room provided a hair dryer and if the hotel had some breakfast option. The cafe downstairs offers only drinks, not food, and doesn't open until 11 a.m. The entryway light is motion activated, and there are many electronic buttons and panels around the room that emit light, so if you are sensitive to light while sleeping, you will have to cover your eyes with a sleep mask. Also note that it you close the sliding door between the bed and living area while the air conditioning is on, it will prevent the cold air from reaching the part of the room where the thermostat is located, so the air conditioner will remain on indefinitely, and the sleeping area will get very cold. The various panels for lights and temperature were a bit difficult to understand. English labels would be helpful. But the receptionist was helpful and came up to my room to show me how to use the air conditioning. The USB port on the nightstand worked some of the time and sometimes it didn't. I couldn't figure out if there was a switch or setting somewhere in the room to make it work, or if it was just malfunctioning.

Our second stay over 4 nights during the cherry blossom spring festival. As before, the English-speaking reception staff was welcoming and met our room request as return guests upon check-in. We had a higher floor unit, just as clean but with some wear and tear in bathroom fixtures. Although Spring is warmer, the central system is still set to heating instead of cooling, so we left the balcony door open most of the time to prevent the nights from being stuffy. The sunrise and coastal views were just as magical with more clouds. This time, we enjoyed the indoor spa pools and outdoor pool, as well as the buffet breakfast with fresh and nourishing regional Korean and international ingredients. We liked that there is a GS25, patisserie, wine store, retail shop library, laundry room, gym, and stylish eateries in the Monogram complex. One unpleasant incident marred our stay, however. Our clear ziplock bag of medicinal tea and beverage satchets packed from home went missing from the coffee counter on the 4th day (the last photo shows where we had placed it). We suspected housekeeping staff might have accidentally thrown out this personal item during room cleaning while we were out that day. We contacted the housekeeping and front desk, but it was not resolved beyond a promise to search/investigate, and later a denial that they had touched our personal items. We were not planning to pursue the matter, but we would have appreciated more initiative or efforts to lessen our distress (the medicinal tea for our digestive health problems was crucial for our travels). Will we be back again? Probably, but this incident has made us realise that in this aspect, the Shilla team still needs to work harder to meet the 5-star hospitality standards it promises to Korean and international travellers.

The hotel is located in a quiet neighborhood of Gangneung, not close to the main centers of interest of many tourists. The hotel itself is quite new and modern and clean. The check-in is not open until 4pm, however you can self check-in earlier on a kiosk for an additional cost. I really appreciated the possibility to do a laundry for free, in my case it was needed. The bathroom is equipped with smart toilet which is nice. A complete Korean breakfast is offered in the morning. Around the hotel there are plenty of restaurants and cafes

We stayed at Mona YongPyong – Bliss Hill Stay 🏔️ The place was very strategic and convenient. Just below our hostel was the YongPyong Bus Station, and right next to it was Mona Park Ski Resort ❄️🎿 We also enjoyed halal food at Efes Kebab, which made our stay even more memorable 🍽️🤍 We will definitely come back again next time!

For a one-night stay costing around 600,000 KRW (with check-in at 3 PM and check-out at 11 AM), I arrived 1 hour and 20 minutes before the official check-in time to secure my place in line. Despite this, it was already past 3 PM by the time it was my turn. When I explained the situation to a staff member who appeared to be a manager, I was curtly told that check-in was strictly by order of arrival and nothing could be done. My turn at the front desk finally came about 5 minutes after the official check-in time. Upon collecting my pre-purchased breakfast coupons, I was informed that only the first and last of the three available time slots remained, forcing me to choose between them. Eventually, I did receive a call that a spot had opened up for the middle breakfast time, and I was able to exchange my coupon. However, the entire system felt very confusing and inefficient. On a positive note, hotel guests have complimentary access to the facilities. The room and the view, however, were absolutely magnificent.

The overall facilities and environment are decent, but the check-in and check-out times are completely unreasonable. You can't check in until 3 PM, yet someone was knocking on the door by 11 AM the next morning to rush us out, and they were quite rude about it, which really soured the experience. On top of that, the air conditioning in the room couldn't be adjusted, making it very inconvenient. I really hope the hotel can improve its service procedures and room amenities.

1. Poor Room Layout and Lack of Consideration for Female Guests There is no dressing table/vanity. Without one, there should at least be a mirror positioned where I can sit down to apply makeup, but the only mirror is located by the entrance (where you put on shoes). I tried using the bathroom instead, but the lighting is so poorly placed that it reflects off the mirror, making it impossible to see my face clearly. Furthermore, the hairdryer cord is so short that I can’t even look in the mirror while drying my hair. The lack of consideration for female guests is appalling. 2. Unreasonable Trash Disposal Policy Guests are required to sort and dispose of their own recycling. I don’t understand why a guest staying at a hotel is expected to do the housekeeping. To make matters worse, the trash disposal area has no roof, so if it’s raining, you have to either hold an umbrella or just get soaked while throwing away the trash. 3. Unmanaged AV Room There is an AV/Game room, but no staff members are stationed there to manage it. This means if one team decides to monopolize the equipment and play for hours, there is no way to intervene. There is clearly no oversight or system in place to ensure all guests get a fair turn.

The check-in experience was disappointing. The front desk receptionist was rude, unfriendly, and impatient. As tourists who are not familiar with public transport online ticketing, we needed assistance, but the staff was not helpful. Better customer service and support for international guests are needed.