For an older hotel the room was nice and clean. Two free bottles of water. For the price it was a good place to stay. The only thing that was bad was the low water pressure in the shower and no hair dryer. Breakfast was good.
The hotel was good and the staff/concierge very nice, but the airport shuttle was disappointing. The driver was careless with luggage, rude when asked about terminal information, and muttered curses at passengers. Most concerning, he drove erratically, hitting 53 mph in a 25 mph construction zone during rain at 3:30 AM on 10/14
Handy location with a good/secret airport security entrance for domestic Delta flights at McNamara, swimming pool is very small and I couldn’t find a shower there. Check out staff didn’t easily explain how to get the shuttle to Evans terminal, nor could she smile. Food is ok but pricey
Over het algemeen was het schoon, bar en restaurant was aardig mijn dubbele schot was meer als een drievoudige schot. Bartender was verbazingwekkend en het eten ruikt geweldig. Ik koos mijn kamer op mijn derde verdieping minder verkeer, waardoor de kamers misschien een beetje meer fatsoenlijk. Ik had een laat checkout van 12pm in plaats van 11am die geweldig was en ik gebruikte de luchthavenshut het was op tijd en ik kan niet klagen :)
Facility was very clean and smelled good. The front desk ladies were quick and very communicative. The room was clean, nice and spacious even for a solo traveler. The view I had of the lake was beautiful. I definitely would recommend this place and will be staying there more when I come up for trips
Remember that the lobby of the hotel is very large, clean and hygienic, and the guy at the front desk is very polite and enthusiastic! A good experience
Upon arrival we were greeted with smiles and laughter, The front desk ladies were all very polite and so helpful,
The hotel was clean and the hotel staff everywhere you went spoke and smiled, The bedroom was clean and the beds are comfortable, We would definitely stay again.
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GGuest UserFor a luxurious weekend getaway, The Athenium Suite Premium is elegantly appointed, with plush accomodations, featuring large living spaces, with high ceilings, and ambient dimmer lighting, accomodating office space. clean comfortable furniture, modern decor, large marble jacuzzi tub. large full mirrored bathroom with shower, a huge sunken bedroom with large double sliding glass door closets. spectacular nightime views of the downtown Detroit skyline! ' The service is 1st rate. where the staff anticipates your every need and efficiently seques the transitions of luggage transport, on-the-spot valet parking, friendly 24 hour shuttle service within a 5 mile radius. ' ' The hotel is in the heart of Greektown offerings, and within minutes of all the arenas and sports stadiums, as well as the performing arts snd stage houses. ' The Athenium will delight and pamper you!
SSamitraThe room and hotel was great. I don’t like that you do have to pay.$20 per day for parking or you will need to use the city parking but you can’t park over night as city parking expires at midnight. The location has no pool but has a nice roof top. Drinks were pretty reasonable. Over all it was nice.
GGuest UserI spent one night at the Hollywood Casino at Greektown. I did not visit the casino. I was looking for a nice place to stay for the night. The hotel grounds were 4-stars. I arrived around 7 PM. It took some time to check in because I had to wait for a number of others who qualified for the VIP check-in line.
I stayed in a basic, twin queen room. The room and bathroom were nice and modern. Shortly after getting into my room, bright exterior lights turned on - shining in the direction of my room. I couldn't see what they were illuminating, but if I had to guess, it was perhaps the hotel name written on the exterior. Those lights stayed on all night. The drapes didn't completely cover the windows, so my room was illuminated all night. The room stayed one temperature despite what the thermostat was set to. There was an intermittent hum coming from the in-wall heater as if it was revving up. I ultimately slept with earplugs.
I am have been able to overlook the illuminated room, dysfunctional thermostat, and intermittent hum if I was there for other reasons than to sleep, like to visit the casino, or go out.
GGuest UserThe location is terrific ! Right on the water. We booked a king room, it was so tiny there was not even a place to put the luggage, and the cigarette smoke residue and chemicals used to cover it up were overwhelming ! The front desk kindly gave us an upgrade to a penthouse suite at no additional charge. The suite worked out well. The hotel is older and vintage, the rooms reflect that but are in desperate need of a facelift,,,seam split wall paper, dingy corners, cheap carpet and very chintzy cabinetry circa 90s builder grade oak that is worn, scratched and mismatched to the old fashioned cherry dressers. The suite had an apartment sized refrigerator, microwave and kitchenette sink, all mismatched, white fridge, black microwave, stainless sink. Not a bit of kitchen gear supplied,,,no sponge, no towel, not even a paper towel. The TVs were tiny as well !
The bar however was lovely, excellent cocktails and nibbles. The grounds and harbor view were grand, easy and ample parking and the staff attentive. Its a good hotel,,,just really worn out !!
GGuest Userthree main issues with my stay.
1) the shower was ridiculous - it literally took fifteen minutes to get anything like warm water coming out of the shower. I was lucky because I had time - if i was there for business and pressed to get out to a meeting, I would have been very upset. On the day I left, I was able to do my packing and tidy the room in the time it took for the water to run hot. Total waste of water
2) the closet had broken hinges on the door - not a huge issue, but generally made the room feel unloved and not cared for. Very simple maintenance could fix it, but no one cared enough to fix. Shows a lack of quality control for the customer experience
3) the walls were very thin - i could hear my neighbor come back at 2:45 am, play music on their phone, run the shower and then partake in some amorous night time activities through the wall.
in general the location is good, service from the front desk and the housekeeping was good, parking is convenient
WWEITwo double beds, the room is very spacious. Good facilities. Breakfast has a light meal at the Sheraton Club, free of charge, and a à la carte set menu and buffet, relatively rich. The location is quite convenient. Overall it is very comfortable.
GGuest UserWhile this hotel was nice and clean, it does not mention that EVERYTHING you pay so much to stay at the hotel for one night, is closed. The restaurant inside, the breakfast buffet restaurant, the workout room, and the bar is CLOSED. I’m not happy that I paid $250 just to sleep.
TThomasWell let’s start off by saying the room I reserved wasn’t available I reserved a room with a a hot tub when I got to the property I was told the room was under work so they were downgrading my room so the room they put us in was old lamp shades were tore up half the light bulbs were missing in everything the air didn’t work properly and the toilet leaked across the floor so we were switched rooms that room was okay but definitely not like the pictures that were shown online and definitely not worth the price we paid it look’s fancy and inviting when you walk into the lobby but behind the curtains is a different story definitely not a place I’d stay again for the prices they charge
GGuest UserThe location is a little off, but the hotel facilities are good, basically matching the domestic five-star hotels, the service is also very good, and the price is reasonable. It is not far from the city center, highly recommended
GGuest UserWe had a fantastic stay here. The staff was amazing and even during a pandemic the wedding was beautiful. Leah was amazing and helpful. Really enjoyed Meg at the front desk and the General manager was willing to help us with anything. Such a blessing to find this fabulous hotel for the wedding and rehearsal dinner. Thank you thank you
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