Hotels met Gym in Riau Islands, Indonesia

We spent four wonderful nights here and left with nothing but great memories. The resort is brand new (still in soft opening), and it shows in the best way: everything felt fresh, spotless, and beautifully maintained. Rooms: Our Deluxe King room was spacious, immaculately clean, and beautifully designed, with a comfortable bed and a lovely bathroom. Housekeeping was attentive throughout our stay. Location: Right on the beach, with the ferry terminal just steps away — incredibly convenient for a getaway from Singapore. The grounds are lush and beautifully landscaped, and the beach and pools are a real highlight. Dining: We ate across several of the resort's restaurants. Port 19 was excellent for a relaxed dinner with great grilled options, Yokatta served genuinely good Japanese food, and Soñada Beach Club was the perfect spot for a sunset dinner right by the water — the setting alone makes it worth it. Staff were very accommodating with a food intolerance, always happy to suggest suitable dishes. Spa: We had three treatments during our stay, and the therapists were skilled and professional every time. The spa itself is a calm, beautifully designed space — a great place to unwind after a day at the beach. Service: Being a new property, a few small things came up here and there, but every single time the staff resolved them impeccably and without any fuss. That kind of attentiveness says a lot about the team. Overall: We felt genuinely well looked after from check-in to check-out, and we'd happily come back. Highly recommended for couples looking for a peaceful, beautiful escape from Singapore.

Our stay at Montigo Resorts was nothing short of magical. From the moment my fiancé and I arrived, we were enveloped in an atmosphere of luxury, comfort, and romance. We booked a stunning two-bedroom villa featuring its own private pool, and it truly exceeded all of our expectations. The villa was exceptionally clean, beautifully designed, and offered the perfect sanctuary for a romantic getaway. Having a private pool just steps from our bed allowed us to enjoy quiet, intimate swims at any time of day, completely undisturbed.Inside the villa, the attention to detail was remarkable. The rooms were spotless, spacious, and filled with natural light. One of the absolute highlights of the accommodation was the deep, luxurious bathtub. After a long day of exploring and activities, soaking in the tub became our favorite way to unwind and relax together. The housekeeping team deserves immense credit for keeping every corner of our villa pristine throughout our stay, ensuring we never had to worry about a thing.Beyond the beautiful room, our trip was packed with memorable experiences. We are a couple that loves a mix of relaxation and adventure, so we decided to try the ATV riding offered at the resort. It was an absolute blast. Racing through the trails together brought a fantastic rush of adrenaline and added an exciting, adventurous spark to our romantic vacation. The staff guiding the ATV experience were professional, safety-conscious, and made sure we had the best time possible.Of course, no luxury stay is complete without great food, and Montigo Resorts delivered perfectly on that front. Our package included a complimentary buffet breakfast each morning, which quickly became something we looked forward to every day. The spread was incredibly generous, featuring a wide variety of both local and international dishes. Everything tasted incredibly fresh, from the live cooking stations to the fresh pastries and tropical fruits. Starting our mornings together over a delicious, hearty breakfast with beautiful resort views set the perfect tone for the rest of our day.What made this trip truly amazing was how seamlessly the resort blended high-energy fun with peaceful romance. Whether we were splashing around in our private pool, getting mud-soaked on the ATV tracks, or relaxing in our spotless villa, every moment felt special. The staff were consistently warm, welcoming, and always ready to help with a smile, making us feel valued from check-in to check-out. It was the perfect escape for me and my fiancé, allowing us to connect, create unforgettable memories, and enjoy a flawless blend of luxury and adventure. We left Montigo Resorts feeling completely refreshed and deeply in love with the place, and we already cannot wait to return for another unforgettable stay.

Good location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.

This resort, nestled within a beautiful garden, boasts numerous swimming pools and hot spring baths with clean water. The breakfast was also quite good. The beach is pristine with shallow waters, making it perfect for a relaxing getaway. It's suitable for families with children, couples, and all types of families.

⭐⭐⭐⭐⭐ **Outstanding Hospitality from Beginning to End** This was one of the best family holidays we've had. From check-in to departure, every interaction with the staff was sincere and heartfelt. You can tell that everyone genuinely enjoys looking after guests. A special highlight was the spa. My mother enjoyed the 90-minute full spa experience after the reception patiently explained the different packages to help us choose the most suitable treatment. The Chinese-speaking masseuse was exceptional and made the experience incredibly relaxing. Our daughter also had an amazing holiday. She loved Earth Basket, where Kiki made the visit engaging and fun, as well as the watersports, especially her first-ever banana boat ride, kayaking and stand-up paddle boarding. We also joined the complimentary stargazing sessions on both evenings. Idu and his colleague on one night, and Rusdi and his colleague on the next, shared fascinating knowledge about the moon, stars, navigation and astronomy. It became one of the most memorable activities of our stay. The front desk team, especially Haykal, Feronica and Gian, were always quick to assist us through WhatsApp and in person. Breakfast had an excellent variety every morning, and the rooms were spacious, comfortable and immaculately maintained. Finally, a heartfelt thank you to Mustika, whose leadership and personal warmth were evident throughout the resort. Seeing him personally come over to bid us farewell before we left for the ferry was a wonderful way to end our stay. The Residence Bintan delivers genuine hospitality in every sense of the word. We would happily recommend it to anyone visiting Bintan and look forward to coming back again.

The hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.

Overall a great stay with fantastic views and amazing service! The room size was perfectly fine, and the single bed was plenty spacious for one person. The highlight was definitely the view—you can see the ferry terminal right from the window—and the clever mirror design in the room was a wonderful touch that really elevated the space. The staff were exceptionally warm and attentive, proactively helping with my luggage and opening car doors every time. However The pillow quality was average—it was quite high and firm rather than soft and plush, and leaning against it for a while made my back feel sweaty. The biggest bug for me, though, was the elevator system; there are no clear indicator lights or sound chimes when the elevator arrives, so I ended up missing it quite a few times. Despite these quirks, the view and service made it a very enjoyable stay. I’d also prefer bottled drinking water over the large filtered water dispenser provided, as washing glasses each time was a bit of a hassle.

It was my partner’s birthday when we arrived at the hotel, and we decided to request an early check-in. We approached Customer Service, where Wan kindly attended to us. He explained that the room was still being cleaned, so we decided to take a walk around the nearby mall while waiting. The location was very convenient, and we noticed that there were several spas in the surrounding area, so we decided to book a couple’s room for a relaxing spa experience. When we returned to the hotel, our room was ready. We were delighted with the beautiful view from the 18th floor, overlooking the surrounding houses and buildings. My partner was especially happy with the thoughtful little birthday decorations in the room. We also had a lovely dinner that evening. We especially enjoyed the begedil and kept going back for more! The prawns were delicious as well, and I found myself getting seconds. To make the evening even more special, we were able to enjoy the beautiful sunset while seated in the dining area. The following day, the hotel surprised us with a slice of cake, which was a lovely touch. Overall, we had a wonderful stay and truly appreciated the thoughtful service and little details that made my partner’s birthday extra special. I also had the Ayam Taliwang set for lunch one afternoon while my partner was out playing golf. The food was fantastic and I thoroughly enjoyed the meal. The lady who recommended the dish to me was very friendly and attentive throughout my lunch. I’m sorry I didn’t manage to get her name, but I truly appreciated how she took such good care of me and made me feel comfortable, warm, and relaxed during my meal. Overall, we had a wonderful experience throughout our stay. We will definitely be coming back again, especially whenever we are planning another spa getaway or when my partner has another golf trip.

We recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests. 1. Room Consistency & Communication Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved. 2. Villa Room Maintenance On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression. We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved. Thank you for taking the time to read our feedback.

Facilities: The recreational facilities are abundant and great, with plenty to do. Cleanliness: Clean and tidy, and the staff's attitude is very good. Service: Every staff member greets you warmly and friendly, which really enhances the emotional experience. Environment: The environment is beautiful, giving a complete resort feel.