4-Starhotels in Hainan, China

I had a pleasant stay at Atour Hotel Haikou Wanguo Metropolitan Qilou Old Street. Prior to arrival, I requested an early check-in as well as a high-floor room away from the lifts if possible, and the hotel accommodated both requests perfectly. The room was located on a high floor and offered a fantastic 270-degree panoramic view, which was undoubtedly the highlight of my stay. The front desk team was exceptionally friendly and helpful throughout. Special thanks to Front Desk Manager 万新, team member 幸怡, and the rest of the team, who went above and beyond in assisting with the collection of multiple parcels before my arrival. Their proactive assistance and warm hospitality were greatly appreciated. Communication was also very convenient, as the front desk was highly responsive via WeChat and quick to assist whenever needed. Some feedback during the stay: The room itself had a somewhat unconventional layout, likely due to the building's structure and the corner positioning required to achieve the panoramic view - totally understandable and appreciate the Front Desk for explaining it to me upon my arrival. From previous reviews, I had expected the room to feature smart controls (possibly Xiaodu, heated/automated toilet bowl as seen on other reviews), but I was not briefed on any smart room functions during check-in and could not seem to activate them myself. This was not a major issue, but a brief introduction during check-in or a simple user guide in the room would have been helpful. The panoramic view was absolutely stunning, especially during the day and around sunset. One thing to note, however, is that the floor-to-ceiling windows allow a significant amount of sunlight into the room. On particularly sunny days, the room could feel quite warm even with the air-conditioning running at full blast. Blackout curtains are provided, of course, but drawing them somewhat defeats the purpose of enjoying such a spectacular view. Breakfast was decent, offering a reasonable variety of options, although nothing particularly stood out. It was perfectly adequate for starting the day, but not one of the hotel's main highlights. One small observation regarding housekeeping: on my third morning, while I was heading out for breakfast, a housekeeper casually asked me in the corridor whether I was ”still staying today.” I understood that she was likely trying to confirm whether the room required servicing or whether I would be checking out, but the phrasing felt a little awkward. A more guest-friendly way of asking might create a better impression. A couple of other points worth noting: sound insulation around the room doors could be improved, as neighbouring room doors closing could be quite noticeable. In addition, the room door requires a firm push to shut completely; otherwise, an alarm will sound. There were also some mosquitoes around the hotel premises, although the room was thoughtfully equipped with an electronic mosquito repellent. The hotel's location is reasonably convenient, but it is worth noting that it is not quite as close to Qilou Old Street and some of the nearby attractions as I had initially expected. While the area is technically walkable, Haikou's heat and humidity can make the walk feel much longer and less pleasant, especially during the day. In practice, I often found myself opting for Didi (online-hailing app)instead. Not a major drawback, but something to keep in mind if you plan to explore the area primarily on foot Overall, the excellent service, responsive staff, and spectacular panoramic view made for a very enjoyable stay. Despite a few minor quirks, I would happily stay here again on a future visit to Haikou.

This is a four-star hotel, and admittedly, some of the facilities are a bit old. When I arrived in Haikou, it had just rained, and there was a musty smell in the room and corridors, which was a bit off-putting. However, everything else was quite good. What stood out was that the shower water was natural hot spring water, and you could even enjoy the hot springs from 2 PM to 10 PM daily. For a room rate of just over 100 RMB, it's truly excellent value for money. Plus, the hotel is located right in the old town, full of local charm and a lively atmosphere. I'd definitely choose to stay here again next time I'm in Haikou.

Facilities: The hotel is very new and has all the necessary amenities. There's a washing machine, gym, and restaurant. The environment is excellent, tastefully decorated in a vintage and Nanyang style. The bedding is very comfortable; the mattress is just right, not too soft or too hard. Each bed comes with two types of pillows, so guests who prefer either soft or firm pillows will find one that suits them – that's a huge plus! The 4th-floor restaurant also serves great food, making it possible to spend the entire day at the hotel without needing to go out. Cleanliness: All tables in the room, including those in the bathroom, were very clean. Service: The front desk staff wasn't overly enthusiastic, but they did handle everything I needed them to, so it was fine. The airport transfer driver was nice and quite chatty. Airport pick-up/drop-off service: Having the airport transfer service was truly hassle-free, and the vehicles provided were new and comfortable.

The hotel's exterior is modern and grand, with a striking entrance that immediately makes a great first impression. The guest rooms are spacious and tidy, with soft and comfortable bedding and gentle lighting, ensuring an excellent night's sleep. The lobby is expansive, featuring marble floors and exquisite chandeliers, creating a luxurious yet cozy atmosphere. Breakfast offers a wide variety of choices, with delicious hot soups and plump shrimp—every bite is satisfying. The open kitchen prepares dishes on the spot with fresh ingredients, and the staff are professional and attentive. The coffee area is well-equipped, offering panoramic city views from the window, perfect for a delightful morning ritual. Overall, the stay exceeded expectations, with quality evident in every detail. Highly recommended!

My friends and I stayed for five days, and it exceeded our expectations overall! The cleaning was incredibly thorough, every corner was spotless. The villa's environment was serene, with a stunning mountain view, and the private hot tub was perfect for photos. The three bedrooms and one living room offered ample space, and it was fully equipped with appliances and kitchenware, making it convenient for both travel and daily living. The butler was very responsive, and the service was warm and attentive. It's excellent value for money, highly recommended for groups traveling together!

Aijing International Hotel in Wenchang 2024/02/06-08 Front desk not really helpful. Just want you to go as it was the whole time ”OK, OK...” and ”I'll take you to your room”... But no help with luggage, nor an answer if the kitchen would have something for me to eat... I sent my list of allergies (gluten, dairy, egg, honey and soy) to the hotel's wechat the evening so that they could give it to the kitchen... First room: The fridge was not cold. Bathroom floor wet and entrance floor dirty 😰 The manager came and was friendly and helpful. He helped me with my luggage to another room 8505, which was larger. Here the fridge was also not really making cold and switched off when going out. They couldn't give an extra card for electricity. In the morning the manager showed me the different food at the buffet that I could eat, but I never received the pork etc, he promised the previous evening, for breakfast nor answered my message when I asked if I should wait for it... For breakfast I could eat the fruit and in a steam basket a piece of corn-on-the-cob, sweet potato, yam and taro. They also had corn flakes. Interesting they had 3 milk options: cow milk, soy milk and coconut milk... The second evening I spent an hour on Wechat with reception to find out if the kitchen could prepare something for me with my allergies - I did give it the previous evening.... Then I went for a walk on the beach... When I came back, they hadn't prepared the fish! The manager gave me a coconut with a straw to drink the juice... So I only wasted my time to find out if they could prepare something - I did give them my list in Chinese of what I cannot eat...😰 Luckily I always have some food with me... The fish tanks are outside the dining room so you can choose your fish fresh.... As in most places in China 😊 Swimming pool was empty. Good comfortable beds. Down duvets. Nice spacious room with little balcony, but balcony has a concrete wall, not glass to see through... From the premises you go directly onto the beach! Very nice quiet environment away from the crowds! After the fireworks at 21:00 the outside lights were switched off and then you only hear the sea... If you do not have transport, it is a bit far, but if you want to go and rest for a few days, away from crowds, then this is a good place 😎🤠🌻🏝️🏖️ Thete are charging facilities for electric cars... @

The B&B is beautiful, and the beach is right downstairs, which is super convenient. All the pictures are genuine. It's pet-friendly, and they even deliver food orders right to your room. We booked a family room with two balconies, so hanging clothes didn't obstruct the beautiful view. The customer service staff were also very responsive and helpful with all our questions.

This was our first stop in Haikou, and we only stayed for one night. We drove to Century Park to watch the sunset. The location is convenient; it's an easy walk to Qilou Old Street, but the old street itself wasn't very interesting. The room was clean and tidy, with a smart home system throughout. Breakfast was decent. The river view from the window was beautiful.

I was initially worried after seeing so many negative reviews, but it turns out my concerns were completely unfounded! I highly recommend staying here! Service: They upgraded my room upon check-in, and I could watch planes take off right from my window – a truly unique experience. As for airplane noise, I didn't notice any at all. Dining is also very convenient; you can directly access the mini-outlet mall through the hotel's private passage. We ate very well for around 50 per person. Getting to the airport is also a breeze. We were going to T2, and the hotel shuttle took us directly there in just 5 minutes from downstairs. The gym wasn't crowded, and the facilities looked quite new. There seems to be a laundry room on every floor, which is very convenient.

The hotel service was absolutely wonderful. We arrived quite late after our flight, practically in the middle of the night, but the staff were still so welcoming and enthusiastic. The complimentary fruit was delicious! They even upgraded us to a larger room, which my friend's kids loved – they played hide-and-seek for a good two hours, haha. After eating too much, I went to the 11th-floor gym to work it off. All the facilities were excellent! The latex pillows were incredibly comfortable. The location seems to be in the city center, which made getting around super convenient.