5-Starhotels in Qinghai, China

We stayed at Sofitel Xining for a total of four nights, and our experience was exceptional from start to finish. The hotel is beautiful, the rooms are modern and spacious, and the facilities (pool, gym, executive lounge) are world-class — but what truly made the difference was the incredible hospitality. A very special thank you to Lucy and Mia at the front desk. Their warm welcome, kindness, and proactive support made us feel genuinely cared for. They went above and beyond to help us during our stay — from arranging transportation to providing great local recommendations. Their professionalism combined with their friendliness made every interaction a pleasure. We also want to thank Jenny, the Staff Manager, for her attention to detail and personal care. She checked on us several times to make sure everything was perfect, and we felt truly valued as guests. It’s rare to experience this level of service — we felt more like friends than hotel guests. Highly recommended. We will definitely stay here again when we return to Xining.

Dit is een van de beste kwaliteitsopties in Golmud (er zijn niet veel). De kamer was ruime en schoon. Het ontbijt was goed. Helaas was de dienst zeer slecht - er waren geen USB-poorten in de kamer en het hotel was onbehulpzaam - het leek onwil of onmogelijk om een oplossing te bieden. De “kamerservice” is eigenlijk een uitstapje van buiten het hotel geleverde voedsel, maar er werden geen snijmachines/haakpijpen geleverd. Toen we het hotel vroegen om wat te leveren, duurde het bijna 20 minuten om te komen (langer dan het eten zelf), op welke tijd het eten koud werd. We moesten herhaaldelijk om voldoende drinkwater vragen, omdat er slechts twee kleine flessen voor twee mensen zijn geleverd. Naast de slechte dienst is het hotel in een vreemde locatie, omgeven door gesloten winkels en gebouwen - nergens in de buurt van het commerciële centrum van de stad - met niets binnen lopende afstand. Met het juiste beheer kan het een uitstekende hotel zijn, maar het is momenteel niet erg.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

Location wise - considered as great with beautiful scenery around The design of the hotel is great In terms of cleanliness - good but a bit sandy due to the location of the hotel Great choice of breakfast

Very nice hotel - centrally located The hotel is very clean. The room was big and comfortable with good amenities and very comfortable beds. Our room was clean and good. It was also possible to open the window a little if you want fresh air. The hotel is located «above» a mall, you must take the elevator to the 19th floor where the reception and restaurant is located. This was absolutely no problem, and the location is excellent. There is a vibrant and modern area around the hotel. It’s not close to the railway station, but catching taxi or even bus is easy. The breakfast was very good and had a nice selection of Chinese food. Tasty and fresh dishes, and nice service from the staff in the restaurant. The service of the staff in the reception was very good. We stayed for two nights, first one and then we returned again because of the good service and overall quality of the hotel. The staff didn’t exercise much English, but with the translation apps it’s absolutely no problem to communicate. If you have WeChat it’s super easy to communicate - the hotel has its own WeChat. BoLi Hotel provided a very good experience and we can truly recommend this hotel.

Dit is het startpunt van onze Qinghai-Gansu Loop Line. Het hotel ligt op een zeer goede locatie, op het centrale plein van Xining, en de hoge gebouwen zijn van een afstand te zien. Het hotel is stijlvol en licht, de kamers zijn groot, de faciliteiten zijn compleet en gemakkelijk te gebruiken en de bedden zijn zeer comfortabel. Het ontbijt in het hotel is zeer uitgebreid. Er is een grote ondergrondse parkeergarage, wat erg handig is. De hotelservice is ook erg goed. De receptie is enthousiast en bezorgt speciale yoghurtsnacks op de kamer. Als je iets nodig hebt, bel dan het klantenservicenummer en ze reageren snel. Het hotel verdient 5 sterren en is zeer tevreden over het hotel. Het buffet van het hotel is uitstekend en er zijn kortingen voor hotelgasten. Ik raad het ten zeerste aan.

The front desk staff of the hotel called us before we arrived at the hotel. When we arrived at the hotel, the front desk's service attitude was also very warm. The room also gave fruit and yoghurt. We also accepted breakfast and dinner time. The room was very clean. It was very close to the railway station. It was also very convenient. It also helped upgrade the room type. The northwest trip was very perfect. Next time I will come again.

西北之行最滿意的一家酒店，必須實名好評！ 全程住過最舒服的一家，服務熱情貼心，讓人感覺特別温暖。房間寬敞整潔、空間很大，隔音效果超棒，休息得很安心。 因為高原反應有點不舒服，酒店貼心提供了供氧服務，房間還配有加濕器，細節直接拉滿，極大緩解了旅途不適。 早餐也很驚艷，雞湯米線鮮香味美，烤腸也超好吃，味道很贊。看我們趕行程還打包早點和水果，方便又暖心。 整體體驗無可挑剔，性價比超高，下次來一定還選這家！

This is really an International Hotel with 5 star standard. Service, amenities and room toiletries is of premium quality except the central aircon is not switched on so the room temperature is at 25°C cannot be adjusted much lower, only can switch to fan full blast but not cold. When I lodge a complaint, the staff says they don't switch the central aircon for month of May but advise to just open the window as it gets cold in the evening. The cold air do come in through the window to keep the room cool.They will switch on the central aircon in month of June and July when it's very hot. Overall I love this hotel as it's next to the railway station and many local street food around the hotel. Highly recommended!

The hotel was new. We got updated to the executive room and the room was huge. Everything is good except the A/C as we could not control the room temperature even it was 28C inside.