Really enjoyed my stay here! The room was spotless and cozy, and the service was outstanding. The staff made me feel welcomed throughout my stay. The breakfast was delicious with plenty of options to choose from. A great place to relax — I would happily come back again.
Slechte ontvangst!
Bij het inchecken kregen we, na het welkomstdrankje en de uitnodiging voor een welkomstgeschenk, een kamer met uitzicht op de stad aangeboden, terwijl we een kamer met uitzicht op het zwembad hadden geboekt (beter uitzicht en duurder). (Ongeveer 15.000 roepies / 150 dollar per nacht)
We moesten twee keer de trap op en af om verschillende kamers te bekijken. De receptionist deed zijn best om ons een goedkopere kamer aan te bieden met toegang tot de lounge.
Pas toen we voet bij stuk hielden, kregen we na een uur wachten de kamer waar we voor betaald hadden. Uiteindelijk konden we om 18:00 uur inchecken.
Ik snap de logica erachter niet om ons niet de kamer te geven waar we voor betaald hadden.
Boek dit hotel zeker niet tijdens het hoogseizoen (kerstvakantie). Het is dan erg chaotisch.
De roomservice was goed. De kamer was schoon.
De kamer had een prachtig uitzicht op het zwembad.
We hadden een nieuwjaarsfeest bij het zwembad geboekt, maar dat viel enorm tegen. Slechte muziek, gemiddeld eten en ondermaatse drankjes.
Het ontbijt is een pluspunt en het personeel is vriendelijk.
Verblijf hier als je een goede aanbieding kunt vinden.
Отличное расположение, первая линия океана! Люкс с балконом и видом на океан. Но номер давненько не видел ремонта или хотя бы генеральной уборки. Обивка мебели в пятнах, коврик у кровати грязный. На 5 заезд и даже на 4 совсем не тянет.
The hospitality was excellent and breakfast was sumptuous . They provided hot meals and it was the best. Different types of idly’s served was just awesome.
Front office was caring and helpful and provided a very welcoming environment. Check in past midnight was fast and efficient . Rooms were large and the bed and pillow was of high quality . We were able to sleep within 5 mins. Aircon was clean and fresh.
Housekeeping in the room was not up to the mark and we were quite disappointed. Shower Gel and Tissue were not replaced and the shower area got clogged … despite complaining it wasn’t fixed.
The Tea Pods were not replenished in the Mini Bar.
In general housekeeping in room was not up to Taj standards we have been used to !
Шикарное расположение отеля, номер брали в главном корпусе. Красивая и ухоженная территория, персонал приветлив, всегда интересовались нашими пожеланиями. Бассейн небольшой, но у номеров с видом на сад и клубных есть свои бассейны, поэтому людей было мало, спокойно можно было разместиться на лежаках.
Не понравились навязчивые таксисты у въезда в отель. Вызвали убер, так они не дали водителю нас забрать! Пришлось подняться чуть выше (в сторону отеля Гоколам) и только там мы смогли сесть в машину. Очень неприятно, а для отеля такого класса не понятно почему разрешают стоянку такси, почувствовали себя не в безопасности! Имейте ввиду, если будете пользоваться убером, что на территорию отеля водитель заехать не сможет и даже к воротам, нужно пройти выше по дороге, только там можно будет сесть в машину, минуя эту мафию таксистов.
Best part of my hotel stay was at the hotel restaurant. Dined there for dinner and breakfast and the food was good. Particularly, the breakfast buffet had a good spread. The service at the restaurant, from that of the chefs to the waiters was delightful and friendly. Special mention to the thoughtful service from Sourav, Rajesh Bhakat, Srideep and Triloka!
Zeer goed
100 beoordelingen
8,9/10
Prijs vanaf
IDR 1.354.465
per nacht
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9.3/10
Great
Aavniki98Review of O by Tamara Hotel
Rating: 3.5/5 stars
O by Tamara offers a tale of two experiences: the facilities earn a solid 4 stars, while the service standards hover around 3 stars—creating an interesting contrast that management should address.
The Good: The hotel's facilities are genuinely excellent and well worth the visit. The infrastructure and amenities reflect thoughtful design and quality investment.
The Challenging: The service execution, unfortunately, doesn't match the facility standards. During our stay, we found ourselves repeating requests multiple times—whether at the restaurant or with general hotel staff. The breakfast service was particularly entertaining in an unintended way: the staff exhibited what I'd call ”Brownian motion hospitality”—lots of energetic movement, but not always in productive directions. Items were frequently forgotten, and follow-ups became necessary more often than expected.
The Concerning: We requested a late checkout until 1:00 PM. The front desk approved only a 30-minute extension, yet our bill reflected a 2-hour late checkout. This discrepancy requires immediate attention from management.
Recommendations: The property would benefit from comprehensive staff retraining to align service quality with the excellent facilities. Additionally, rooms and common areas could use renovation to maintain the overall standard.
Bottom Line: The facilities make this hotel worth considering, but the management team needs to invest in service training and operational consistency. With these improvements, O by Tamara could easily become a standout property.
I remain hopeful that management will address these concerns promptly.
Thats all!!
AAsha JagadhisVery central location. Despite that, our room was comfortably quiet to rest and sleep. Breakfast buffet spread was extensive and tasty. Staff were attentive and caring.
GGuest UserThe Leela, Kovalam is an amazing hotel, which my 11 year old son and I would highly recommend! It is on a cliff top overlooking the Arabian Sea. We upgraded to Club Room, which provides you with access to The Cafe, a restaurant serving Club members complimentary breakfast 7-10:30am and High Tea 5-6pm and additional a La carts chargeable lunch and dinner. The Club room is exceptional, with a balcony with table and chairs overlooking the Arabian Sea, King bed with very comfortable mattress and bedding, fantastic walk in shower, sink and toilet, with all the toiletries. Rooms are cleaned well and the food is wonderful. We ate everything safely with no upset stomached here and the staff were wonderful! We would happily return!
GGuest UserWe had an amazing stay at this coffee plantation/resort! The hospitality here is unmatched,,,, a huge compliment to the staff who go above and beyond to make you feel completely welcome. Shoutout to Manager Krishna. From the moment we arrived, it honestly felt like going to our own home. The warmth and attentiveness of the team really stand out, which other reviewers consistently rave about as well.
Another major highlight was the food; every meal was absolutely delicious and comforting, making us feel completely at ease, just like a home-cooked meal.
They have nice hiking trails around the property.
couple of practical things to keep in mind.
The Drive In: Please know that there is a 1-2 km rugged, unpaved road leading up to the property. It takes about 10-15 minutes to get to the resort from the main gate, so be prepared for a bit of a bumpy ride, and drive carefully!
The Spa/Massage: While the rest of our stay was incredible, pool was great. the massage was a complete waste of time and money. It was not pleasant at all, and I definitely don't recommend booking it.
Overall, if you skip the spa and focus on the beautiful property, incredible food, and the wonderful staff, you will have a fantastic time. We loved it!
GGuest UserEverything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.
ZZarinaAn unforgettable stay in a stunning location!
We had the most wonderful 3 night stay at this beautiful lake resort. From the moment we arrived, the staff went above and beyond to make us feel welcome, so friendly, helpful, and genuinely accommodating.
The setting is absolutely breathtaking, and the whole atmosphere of the resort is peaceful and relaxing. A perfect place to unwind and relax.
The rooms were lovely, spacious, spotless, and really comfortable, with everything we needed for a perfect break. The food was another highlight, every meal was delicious, beautifully presented, and full of flavour. A special mention to Jeeva in the restaurant, who made our dining experience even more memorable with such attentive and warm service but all of the restaurant staff were excellent and made every meal a pleasure. Also Anju who so lovely and again very attentive but I have to say every single staff member was so pleasant, which made our stay exceptional.
Can’t recommend this gem of a place enough, we are already planning our next visit!
GGuest UserI am very impressed with the hotel. Everything was really really good. Very friendly staff who were ever willing to help . I enjoyed the food like never before . to be honest how ever hard i try to find a fault with the food i would be a failure.
DDR JANIRA KUMARIThey couldn’t find my booking, so i was stranded at the hotel lobby for few hours before i offered to pay again for my room only then they provided me with a room .. that too downgraded ..
even though i showed my confirmation email and with a corresponding email to confirm my room yet to the property, neither the hotel or the helpline from trip after that could detect my booking - after checking in - i spent another few hours with trip helpline to get the room i deserve - but trip reasoning was the booking was done through a chinese agent and they couldn’t get through .. so i wasted another few hours .. still i did not get my deserved room ..
i was thrown into a deep end corner room
with a terrible sound pollution.. i was here with an elderly who was terminal .. so it was a total nightmare .. nor the hotel staff or trip were helpful ..
GGuest UserExcellent location ,resort premises is very beautiful only eye sore was people hanging their cloths to dry on the balcony or any other space out in open, that was really bad not sure if that is because of high laundry charges or not having anything to hang cloths inside. We did use the back patio that was covered to dry our beach cloths rest we brought home to wash. Other things that bothers us was pool closes at 7 pm. Given the hot and humid weather if beach access and pool closes by 7 pm there is nothing to do inside, small village outside is not so inviting to explore or even go. Food was good lots of option for vegetarians , but it was quite expensive too. It was not so at par with Taj standards but price wise it felt close to Taj. We liked the jacuzzi but inconveniences of asking the staff to switch it on and off and had no hot water.
AAlex-500A great hotel, chic breakfast, very friendly and helpful staff. A little old outside and rooms are not very noisy, a child from the next room was heard.
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