Room was fairly clean but the hotel is old and a bit run down. The location of the hotel , downtown of Waterbury , is not great. We heard gun shots during the night , and did not feel safe walking around outside. Was told to park our car in the a specific parking lot that ”had surveillance.” All in all - an old hotel in a rough neighborhood. Will not be coming back
This hotel is in immediate need of reinvestment. It was built in the 50's and it looks like in the rooms that was the last time any money was spent. You have a small in the window air conditioner unit. The two night stand lights did not work. The safe did not work. The hair dryer did not work but the front desk provided a new one. The bathroom sink was stained or dirty. To flush the toilet you have to stand there and hold the flipper down until the toilet completes flushing. The ironing board had been bent at some time in its history so it sloped down went set up. There was no elevator so you carry your belongings up an old metal outside staircase to the second floor.
This hotel is in an excellent location and the exterior looks wonderful. But I would recommend that you stay elesewhere.
As part of our exciting trip to Yale University, our group consisting of students, teachers, and parents stayed at the Quality Inn, and we couldn't have asked for a better location and experience! our trip to Yale University was greatly enhanced by our stay at Quality Inn. The combination of its convenient location, comfortable accommodations, and excellent service made it an ideal choice for our group of students, teachers, and parents. I highly recommend this hotel to anyone planning a visit to Yale or the surrounding area!
La chambre n' était pas complètement prête. Il n'y avait pas de sofa, un grand espace dans le salon était libre. Ils n'y avait pas de serviettes, papier de toilette, ni les petits produits qu' ils donnent normalement à la chambre. J' ai dû demander le tout à la réception. C' est comme si la chambre n' était pas terminée d'être nettoyée.
Great location across from the Capitol Building. However, room itself was just alright. The bedding was lacking, especially the very thin comforter. The cleanliness inside the building was also just ok. The parking garage should be renovated.
It's in a remote location so Uber Eats to the rescue. Buffet breakfast was mid. Bed was super comfy. Staff very friendly. Hotel is old but will be undergoing refurbishment soon.
The room is big and spacious, the breakfast is good, it is close to downtown, and there is a very convenient gas station nearby. In short, it is very cost-effective.
TTanveer Ahmed A RazakStayed just for night but loved it. We stayed in King room and it was big. The indoor pool was great thing too. Free parking outside the hotel and within hotel grounds was excellent. And just a 10-15 min drive to Mystic and Groton. A great stay for the price.
GGuest UserThe price is great! They are fully staffed and courtesy. They have a pool and the lobby is very clean. However, in all honesty, there needs to be a day of DEEP CLEANING. Spiderwebs and dusty walls and stair case. Stained window curtains and bed sheets. Bathroom vents revealed other room arguing very clearly. And the stained towels I really did not like! Luckily I keep face clothes & towels with me. And even pillows and blankets to throw on top of theirs. Oh and I really disliked the “hot” breakfast thru offer. Only thing hot is one waffle maker for entire hotel. No eggs. Only protein was protein peanut butter bars & that’s not good protein and some ppl allergic to nuts. No dairy free options if I recall for the cereal. And only orange juice no other juice alternatives. Just very basic but overall I would give 3 1/2 stars bc it could be worse. I am more concerned more so with the cleanliness of the everywhere outside the lobby, sheets & towels can be replaced.
GGuest UserVisited the area to attend a graduation ceremony at New Haven. This I was told is a brand new hotel so everything was top of the line - both facilities and services… Their breakfast is generous with a reasonable variety of morning meals .. my fav was the waffle and the fresh fruits. The room was very clean spacious and quiet. Staff are friendly and very professional..Because I needed to go to the city center on a daily bases, I was offered free rides via their accommodating clean shuttle van driven by very respectful and highly professional drivers. I stayed 6 nights and very much enjoyed my stay .. Toward the end of my stay I discovered that there are nice venues to explore directly next or near the hotel. i.e. a cinema complex, Olive Garden restaurant, Barnes and Nobles bookstore, Target, Chic Fillet and many more. Will certainly try it again if I ever come back to New Haven. Thanks to all of the Team, I sure did have a great experience!
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