Hotels met bar in Makkah Province, Saudi Arabia

We stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming. Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call. Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message. Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings. On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team. Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.

Beautiful clean room with kitchen and washing machine. The breakfast is excellent. Lots of choices. Western food and middle eastern choices. There is a small mall nearby. Walking distance. Bed is comfortable to sleep.

Perfect location , the guys outside the welcoming guys who take your bag to the room are very friendly , the sea view is a different building you should know that , before you book .

This seems to be a newly opened hotel. Check-in was smooth and the room itself was clean, but there were several service issues. On arrival, there were no towels in the room. It took multiple calls and around 45 minutes before one towel was delivered, and only after requesting again were more provided the following day. Housekeeping was inconsistent — my room wasn’t cleaned on the second day, and I had to request additional toilet paper. In-room amenities were very limited: only one type of tea and coffee (no green tea or decaf), just two creamers, and no extras such as toothbrush, toiletries, or body lotion. Access to the swimming pool was inconvenient, as I had to wait for staff to come and unlock it. The café was still under construction, so no coffee or snacks were available. Overall, the hotel feels basic at this stage and could benefit from improvements such as: • Ensuring housekeeping is consistent and timely • Providing standard amenities in the rooms • Making water or tea available in reception • Opening facilities like the jacuzzi and café The hotel is clean and has potential, but needs significant improvements to meet expectations.

Beautiful and quiet. It's a special location. Reexperience him again.

Room is generally clean and tidy upon check in. Very minor slip-ups that I didn't notice until hours later. Very good amenities provided, like shaving kit, body gel, weighing scales. Housekeeping didn't come during my stay, but that's OK as I appreciate privacy and only staying 2 nights. Breakfast has a decent range of Arabic (foul) and Western choices. Coffee is good. Special thanks to Hamad who recommended a guide to Al Wabah Crater at short notice, and provided a seamless check-in experience. A minor gripe is I had bad luck at ordering room service, no luck with Saudi Champagne and strawberry juice. The room service prices were very reasonable though.

Mashallah tabarak Allah (An expression of awe and praise), this hotel is amazing, I can't speak highly enough of it. I stayed for 4 nights, and it felt just like home. The room size was approximately 25 sq.m., roughly 3x8 meters, but every inch was utilized and well-organized – it reminded me of European hotels 🤍. It has underground parking, a cinema, a gym, quiet co-working spaces, and seating areas between the rooms. It's incredibly comfortable and clean. Cleanliness: 10/10 Quietness: 10/10 Friendliness and Service: 10/10 Facilities: 10/10 Nearby services: 10/10 Many thanks to everyone at the reception, the cheerful and helpful staff, and the service workers 🤍🤍.

The atmosphere of this place is truly wonderful and incredibly comfortable. It's also very conveniently located, offers great value for money, and the staff are super friendly. The rooms are spotless. Highly recommended!

This business hotel is perfect for business trips! The location is superb, just a 3-minute walk from the subway station, and there are plenty of restaurants nearby. The rooms are clean and tidy, the desks and chairs are spacious and comfortable, and the internet speed is incredibly fast, making document processing a breeze. The front desk service is warm and efficient; check-in and check-out are smooth, and the breakfast is varied and nutritious. I'll definitely choose this hotel again next time!

I didn’t like the service in the restaurant. The lady just gave me a QR code and said scan this. It doesn’t take rocket appliances to type out a menu on a piece of paper.