Geplaats op20 apr 2026
Deep1997
I had a wonderful 8-day stay at Mercure Kathmandu Sukedhara Heights and it truly felt like a home away from home.
From the moment I arrived, the service was warm, professional, and consistent throughout my stay. The rooms were clean, comfortable, and well-maintained, and the overall atmosphere of the hotel was calm and welcoming—perfect for both relaxing and unwinding after a busy day.
A very special appreciation goes to the reception team, especially Alon and Shreesha. They went above and beyond to make sure I was comfortable, always greeting me with genuine warmth and taking care of any requests promptly and thoughtfully. Their kindness and attention to detail really made my experience stand out.
The hospitality here is exceptional, and it’s clear the team genuinely cares about their guests. I would definitely recommend this hotel and look forward to staying here again.
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Prijs per nacht vanaf:€ 47
Geplaats op3 apr 2026|Deluxe Double Room
Guest UserThis is a newly built hotel, and it's rare to find such clean bathrooms in Nepal. It's located in a quiet spot at the entrance of Thamel, right next to the Garden of Dreams. While it's a bit far from central areas like Durbar Square, it's a great place to stay if you're looking for peace and quiet at the hotel.
Since it seems brand new, the room was exceptionally clean. The bathroom was also spotless, so I felt very comfortable using it. The breakfast area on the 8th floor offered a lovely view.
The front desk staff were polite, but during breakfast, I noticed other guests were asked for their egg orders, whereas I wasn't (perhaps because I had already taken scrambled eggs). Also, coffee (other than instant) at breakfast was an extra charge.
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Prijs per nacht vanaf:€ 31
Geplaats op13 aug 2026|Mixed Luxury Dormitory with AC (Hot & Cold Climate Control)
Guest UserThe hostel is located in the Thamel area, surrounded by restaurants, shops, bars, and nightclubs, making it super convenient to get around. The cleanliness of the hostel is decent, but they provide blankets, which probably aren't changed daily. However, the sheets and pillowcases seem to be changed regularly. The room has air conditioning and Wi-Fi, and there's hot water available. Overall, it's pretty good, especially for only eighteen bucks a night – you can't beat that value for money!
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Prijs per nacht vanaf:€ 2
Geplaats op18 dec 2024|Deluxe Room
Guest UserI had the most wonderful experience at Lo Mustang in November 2024. I came to Nepal for a wedding and Anisha at the front desk went above and beyond. Customer service was 10/10. I got recommendations for tailoring, jewelry, dry cleaning, and local dresses with transportation. Deepika, front desk manager, was fantastic always making sure my needs were being met and that my stay was comfortable. The hotel is in the perfect location with great amenities. I initially chose this spot because of the beautiful traditional decor. It was beautiful in person with murals on each floor. Breakfast is fantastic with a roof top view. I booked a second time on my way back home because it was so great. I traveled solo and left with new friends.
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Prijs per nacht vanaf:€ 88
Geplaats op16 aug 2025
Frances521
The hotel is 1 km from the bus stop. After booking, I received two emails. One of them provided some important information. I had a phone number, so I called the hotel to pick me up after I got off the bus. Within three minutes, they arrived on a motorcycle. The room was okay—not too picky at this price point in rural Nepal. The hot water was good, and shampoo, towels, soap, and toothbrushes were all provided. You had to ask the owner for a hairdryer and hot water. The service was friendly and welcoming. Overall, it was good. However, the hotel is 1 km from the main street, which can be inconvenient for dining out. Be aware of this when booking. Also, the cheaper rooms don't have air conditioning, but they charged me an extra 40 RMB to get one with air conditioning.
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Prijs per nacht vanaf:€ 6
Geplaats op16 dec 2025
Guest User
The room made a decent first impression and did the bare minimum. But, it quickly became clear that it’s best suited for a very short stay. The bed was comfortable enough. Overall, the room is fine if you’re just passing through, but anything longer starts to feel like stretching it.
Staff presence around the hotel was limited. They clearly run on a lean operation, which can go either way. The guard in front of the elevator stood out in the best possible way and added a genuinely warm, human touch, which helped balance things out.
At check-in, I was given two complimentary cocktail coupons for the upstairs bar, which immediately lifted my spirits. This was a place I had enjoyed many times before and often recommended to friends and family. I had good memories of the atmosphere, the food, and the general vibe, so I went in with high hopes. In the past I had written raving 5-star reviews of their restaurant food and amazing service!
Unfortunately, the experience that followed didn’t live up to those expectations. What should have been a simple, enjoyable night out unraveled into confusion and unwelcoming interactions. Small moments piled up, the mood shifted, and it became clear that the experience had gone off the rails. Rather than force it, my group and I decided to take our time and money elsewhere. Sometimes you read the room and move on.
I returned to the hotel later that night and stayed over. Took a hot shower in the morning, loved the smell of their body wash, btw!
Another brief interaction during checkout reinforced the same theme: rigid, abrupt, and lacking the kind of hospitality that makes guests feel welcome.
All in all, it’s disappointing to see a place I once enjoyed and freely recommended lose its consistency and warmth. I’m no longer comfortable recommending it, and I’m not sure I would choose to return.
As for the unused cocktail coupon, I still have it. Any takers?
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Prijs per nacht vanaf:€ 18
Geplaats op9 mei 2026
MayurpatelWe have booked deluxe room after checking pics which has balcony but when we checked in they gave us room no. 803 without balcony i show them my booking details which has balcony even though hotel it self website showing deluxe room with balcony but they refused so beware if your booking deluxe room.
There is so many thing are downside
Only 1 option for indian veg food for all 3 days
No conditioner in shower
Check in in allow only 30 mins. Before
Check out sharp 12 pm even hotel is only 20-30% occupied
If you are indian and strict vegetarian please choose other option like farfied by marriott which 4-5 mins walking distance from that location.
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Prijs per nacht vanaf:€ 55
Geplaats op25 feb 2026
Guest User
VERY GOOD STAFF AND KIND BEST PLACE TO STAY IN CITY
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Prijs per nacht vanaf:€ 28
Geplaats op29 dec 2025|Fairfield Room
Bernard VoonThe hotel is conveniently situated right behind of the Garden of Dreams. Just a short walking distance to the busy Thamel area. The vicinity has convenience stores, cafes, eateries and pharmacy.
The room is quite small but it's alright for a short stay. The bed wasn't quite as comfortable as other hotels that I've stayed. Very basic fitness facility in the hotel, do wish that they would make the gym bigger and better equipped.
The breakfast buffet is good enough for some fuel before heading out to explore. Omelette could definitely be improved but I do like the mushrooms and bacon with my omelette. They also have a soup station which you can pick what you want to go into your soup. The soy latte was nicely done. Some day they serve the chocolate cake which is a must try.
Staffs are very well trained and speaks good english. I'd definitely recommend staying here for the value for money, fantastic location and good hospitality.
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Prijs per nacht vanaf:€ 52
Geplaats op7 aug 2025|Standard Room
Matthew1122
The grounds of the hotel are beautiful and the service, as well as the food is excellent. The rooms however, are very old and small (we were able to change rooms after bringing this up with reception). The location is in Thamel and getting to nearby attractions is convenient
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Prijs per nacht vanaf:€ 25