Hotels met bar in Grand Est, France

The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel. Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours. The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch. That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.

This is the first night of the Fari trip. I arrived at Paris Airport in the morning and rented a car to the hotel. The hotel is close to the city center, but the road in front of the door is a one-way street. There are not many vehicles passing by and it is not noisy. The location is very good. The parking garage is not too big, the entrance is less than a little on the facade of the hotel, don't drive it, otherwise the one-way line will have to retrograde or detour. After arriving, ask Shangtai Garage entry method and then check in early. The service is standardized and the hygiene is impeccable.

Conveniently located in the city centre and within walking distance of most attractions. The room was sizeable and comfortable for a couple, with enough room to open up two luggage bags on the floor. We were also pleasantly surprised with a goodie bag of local treats (chocolate, cookies and honey) in a reusable tote bag.

The location is good, just across the bridge is the Notre Dame Cathedral. However, if you drive by yourself, only licensed vehicles can enter the area near the hotel. It is renovated on a historical building. The exposed wooden building is very unique and the experience is good. Although there is no elevator, there are staff who take the initiative to help carry luggage upstairs. Street parking in Strasbourg is very expensive, 3.5 euros an hour; hotel parking lot 30 euros a day; the hotel introduced a nearby parking lot, parking for about 16 hours, 16 euros.

Honestly one of the worst hostels I’ve stayed at in Europe. The reading light at my bed didn’t work and it never got fixed even after I told the staff. The rain shower was impossible to adjust — the water was way too hot. No hair dryer available either. The bed also had a weird sticky smell which wasn’t pleasant. Pros: Location is great, easy walking distance to main attractions like Notre-Dame de Strasbourg. The building and neighborhood look nice. Common space atmosphere is great and hype. Average service from teenager staffs.

I had a really nice stay at this hotel and honestly, the highlight has to be the view. It’s absolutely stunning—you get a clear look over a charming little town, all surrounded by huge, dramatic mountains, which makes the whole place feel peaceful and almost postcard-perfect. Waking up to that scenery each day was definitely something special and added a lot to the overall experience. The service desk staff were consistently friendly and polite, which made check-in and any interactions smooth and pleasant. I also appreciated the thoughtful touches, like the complimentary sparkling and still water provided—it’s a small detail, but it does make you feel a bit more taken care of. The room itself was comfortable and had some really nice features, especially the bathtub with a built-in jacuzzi, which was perfect for relaxing after a long day. There were a few minor downsides, like the heaters not working, but surprisingly it never felt too cold at night, so it didn’t really affect our comfort. The safe also wasn’t working, which was a bit inconvenient. That said, these were relatively small issues compared to the overall experience. Between the incredible views, comfortable room, and friendly service, it was still a very enjoyable and memorable stay.

The lady at the front desk was very friendly and helpful. She let us check in early andalso gave us suggestions to explore the town. Room was clean and comfortable, just nice for the two of us.

Overall, it was a pleasant stay, but I wouldn’t quite consider it a five-star experience. The building itself is beautiful, and the bed and sauna were both very comfortable. I also want to mention Sarah from the sauna team — she was extremely kind and helpful, which made a great impression. That said, I was quite disappointed with the room’s cleanliness. When we checked in, we noticed stains on the pillow, sheets, and duvet. We asked for the pillow to be replaced, but it seemed to be overlooked the first time. Even more surprisingly, the bedding didn’t appear to be changed the next day — the same stained pillow and sheets were still there, which was disappointing. We also accidentally spilled a bit of coffee on the bedside table one morning, and when we came back later that day, the stain was still there, which made us question how thoroughly the room had been cleaned. Lastly, a small detail — my surname, “Lin,” was misspelled as “Lim” twice. It’s a minor thing, but one I wouldn’t expect from a hotel of this rating. In summary, while the property and facilities are lovely, the cleanliness and attention to detail fell short of what I’d expect from a five-star hotel.

The hotel's location is convenient for walking to both the train station and the old town. The room was small but clean and comfortable overall. There's a supermarket nearby, and the hotel offers a decent breakfast. For the price, it's really good value for money. The breakfast staff were enthusiastic and friendly, making you feel energized to start your day.

Located in the heart of Strasbourg's Old Town, in the Petite France area, the hotel building itself is a prominent landmark, offering a tranquil escape from the bustling city. Just meters from the pedestrian street (main shopping street), it's within easy reach of famous restaurants and eateries like 116, and Strasbourg Cathedral and the Strasbourg River are also within walking distance. The hotel boasts first-class facilities, impeccable cleanliness, and warm service. Upon our departure, the hotel manager not only helped us with our luggage but also gifted us two bottles of premium mineral water. Such a wonderful landmark hotel—we'll definitely stay at Petite France again next time we're in Strasbourg! 👍👍👍