2-Starhotels in Sabah, Malaysia

All was good except for the WiFi service. The staff were good. It has no lift by the way and our family room with 2 queen beds and 1 sofa bed was on the 2nd floor. Using only stair to lift up our baggage. This facility has it's own parking lot which save our time not to look for a space to park our car.

One of the best solution for quit hotel outside of city if you have or rent car. The room is huge, all is new and very comfortable. The stuff is great and friendly. Also there is restaurant inside and supermarket near. Laundry machines 10 meters near hotel. Highly recommend to stay for visiting many Sabah places - 1 hour for mount Kinabalu, 1 hour Kota Marudu, 30 min to river cruises, from 15 min Kota Belud, and 1 hour for KK if you want go there (don’t know for what). Definitely great hotel for families or couples with romantic view and the best price 👍

The hotel is a very beautiful and charming place. I booked this room mainly because can see the stunning Golden Mountain view directly at dawn. It gets quite cold at night, and the mornings are pleasantly cool. The restaurant food is good, and the staff are friendly and helpful. The only downsides are that there are a few insects at the mountaintop, which is understandable, and the soundproofing of the room isn’t great—after 10 p.m., noise from people outside can still be heard clearly.

This hotel is suitable for an overnight stay if you're catching an early flight after a Kinabatangan River cruise. The room was a bit dark, but everything else was fine. It has a cabin-style vibe with a small garden and a tiny pool. As for breakfast, it's just like a standard budget hotel breakfast, so don't expect too much. The staff were very enthusiastic. The nearby Rainforest Discovery Centre (RDC) is very close and worth a visit, and you can also book a night tour there. As for the Sun Bear Conservation Centre and the Sepilok Orangutan Rehabilitation Centre, honestly, only go if you're really bored and have money to spare! Xiaohongshu (a Chinese social media platform) really misleads people; anyone who goes will regret it. Once you've been, you'll truly understand the quality of the zoos back home. The Sun Bear Centre just cages a few bears. The orangutan centre is no different: everyone sits in a glass enclosure watching a group of monkeys (not orangutans!) eat bananas and vegetables on an outdoor platform – basically watching them ”mukbang.” Then you watch a few orangutans ”mukbang” on another open-air platform. We couldn't bear to watch it. After seeing how wild animals live on the Kinabatangan River, these scenes were just unbearable.

Prior to making the reservation, I had reviewed numerous negative online comments, primarily concerning issues with the air-conditioning and bathroom facilities. As a result, I contacted the hotel directly to seek clarification. The front desk staff assured me that I would be allocated a room without such problems and stated that it was designated for foreign guests and had not received any complaints. Relying on this assurance, I proceeded to book a twin-bed room. Upon check-in, we were required to carry our luggage to the third floor due to the absence of an elevator, and no assistance was offered by the staff. Although the room layout was acceptable, it was poorly maintained, with visible damage to the headboard. On the third evening, after returning to the hotel during heavy rain, we discovered that the shower was not functioning properly, with no water supply initially and only minimal cold water later. Despite being informed that a technician would attend to the matter at 11:00 p.m., no assistance was provided even after 11:25 p.m. Subsequently, the air-conditioning unit began leaking water. When I requested a room change, the staff initially declined, citing a lack of availability. Only after I insisted on speaking to the manager or owner was a replacement room, free from these issues, finally provided. I am extremely disappointed with this hotel, as it is evident that management has failed to take previous guest feedback seriously or implement necessary improvements despite repeated online complaints.

We booked a dorm room with 2 beds and they said that I only booked 1 room, when the booking said 2 adults and I had paid for 2 people so that didn’t get off to the best start. Laundry is absolutely extortionate, charging per item , one of the local home stays did our washing for 5th of the price. Staff said they would have to charge he to use the Phin to call a hospital. Food portions are small and dorms aren’t the cleanest, didn’t have our dorm cleaned or bin emptied once throughout our 3 night stay. Only 1 fan for a room for 6 people so it’s absolutely boiling at night. Pool could do with being cleaned a bit with loads of floating bugs. Setting is nice to be in the jungle but could do with some improvements, maybe starting off with welcoming customer service.

I recently stayed at this hotel and overall had a pleasant experience. The check-in process was smooth and efficient, and the front desk staff were friendly and welcoming. The room was clean, I especially appreciated the quiet environment, which made it easy to relax after a long day. Overall, I would recommend this hotel to anyone looking for a comfortable and convenient place to stay.

Leaking toilet water spray, so toilet floor always wet. No comb and tooth brush tooth paste available. No shower soap. Hot water pump is new. The room floor is clean, spacious 2 beds, 2 tables, clean. Just that it is located at 1st floor, no lifts, difficult for elderly. Karaoke at first night a bit noisy. Otherwise strategic locations to looks for food.

The hotel facilities were excellent, the air conditioning worked very well, the showers were spotless, and there was even free breakfast and a washing machine. Moreover, the hotel staff were incredibly friendly and helpful; they even mailed my hat back after I left it at the hotel – I'm so incredibly grateful! I'll definitely stay at their hotel again next time I'm in Semporna!

The room with bathroom for shower Pooping , please use the toilet outside . Clean room minimal facilities . It would be good if there water kattle and glass . Lamp at the bathroom cannot be turn off make me cannot really sleep at night . Good service and helpful staff .