plus : location exactly at citt center, not far from riverside or morning market. fast wifi. easy check in and check out.
minus : room is very small and smelly. The towel is dirty.
Great stay for those looking a night stay. Same row we have 4 fingers and there are ample of parking spaces. No need to worry about parking although only 4 designated parking under hotel. Just need to pay bentong parking for the public parking.
Clean room. Amenities such as toothbrush and shampoo are available. No water dispenser. There are 2 water bottles inside the room. Nearby they do have old town white coffee, Baker cottage, apple chicken and etc for those looking for a quick dinner.
I added my mum's wishlist hotel after reading reviews claiming it's the best in Kuantan, and they were spot on. The spacious bathroom, which my dad particularly appreciated, was a highlight. We will definitely be returning!
Overall is good, just too noisy, especially night time.
And the room type is totally dif with our booking.
The owner pls take note as what guese choose.
Honour system for deposit, pay rm50 for deposit and counter give you room key card. Return back when checked out, no deposit slip provided.
Service ok, not much amenities. Room clean and tidy. Near big food court, not far from seaside grilled seafood.
Ad hoc stay as passing by quite late at night. Booked through trip.com, efficient with reasonable price.
Not really good, but due to price is acceptable. Second time stay but this room water is too small.
Goed
110 beoordelingen
7,8/10
Prijs vanaf
€ 12
per nacht
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7,6/10
Good
GGuest UserHi, the price was great and included breakfast. However, the breakfast menu was quite disappointing.
The front office service was excellent—there was a staff member (I’m sorry I didn’t catch his name) who was especially helpful. The maintenance team was also superb.
However, it was quite frustrating when we were already tired and the room’s electricity kept tripping repeatedly, and we eventually had to change rooms. Initially, there were no towels provided as well.
Overall, it was an okay stay.
Aachela ghisem19-20 February
Staycation: Rovers Inn Guest House Tanah Rata Cameron.
Room type: Quadraple room for 2 adult 2 kids. No breakfast ya... can go out for eat or can ”tapaw” nearby and santai² makan outside lobby area. Can go down and make ur tea @ coffee for free of charges. Got quite hour 11pm-7am. However you can go anywhere you want. Given entrance door key in case you come back late night.
YYoung KerI recently stayed here for a business trip with four colleagues. We booked five separate rooms, choosing this location based on its competitive pricing and convenient location. While the physical property itself is impressive, the management process left a lot to be desired.
The Good: Comfort & Space
Rooms: The rooms are genuinely clean, neat, and very spacious. For the price point, the value of the actual living space is excellent.
Parking: Finding parking was easy and secure, which was a major plus for our group as we had our own vehicles.
Location: Perfectly situated for getting around Kuantan efficiently.
The Bad: Maintenance & Missing Basics
The property feels slightly neglected in terms of upkeep. In my specific room:
The shower head holder was loose, making it difficult to use.
There were no floor mats provided, which is a basic necessity to avoid tracking water across the room after a shower.
The Ugly: Management & Customer Service
This is where the experience fell short. The administrative side of this stay was disorganized and stressful:
Automated Communication: Their chat system is powered by an AI that provides ”canned” answers. It failed to address any of our specific questions, making communication feel like a dead end.
Check-in Delays: We weren't sent the check-in passwords on time. We had to track down a separate person-in-charge just to get access to our rooms late in the day.
Pricing Inconsistencies: The documentation stated a RM50 deposit per room, but we were charged RM60. While the amount is small, the inconsistency feels unprofessional and creates a lack of trust.
Final Verdict: If you value space and price above all else, this is a solid choice. However, be prepared to fight for your check-in details and deal with a non-responsive service team. I hope management fixes their communication flow and updates their facilities soon.
SSallyOther than being a bit noisy without soundproofing, the basics were met as the room was clean, including the beddings. The aircon was superb, as it was cold enough. The toilet flushing system was also good; they just forgot to provide toilet roll! 🤔
Generally, recommended for a short stay. 😊
TTini88Not recommend for holiday unless you just want a short stay.
Near roadside and mosque, noisy, can’t sleep well at night
Old hotel, old carpet, shower may a problem, water not hot enough in cold weather.
Difficult to get parking place
The only good thing is strategy location, convenience to get what you want in the Brinchang town.
JJeekienGreat services and the recipionist were friendly and helpful , however the location was great and convinience most popular attraction can get there by the walk. the room was tidy and clean also spacious not too small . Only downside is the lift is quite small it can't fit above 5 person at once .
MMuhammad Saad E ElaheeIt was okie though at first when I checked in, found blood strain in their curtain though later on I asked to change off then the front office changes it accordingly.
GGuest UserGolden Lodge I stayed in the dorms never more than me and one other person on about half the nights I was here which is almost a week not bad walk from the bus stop about 5 to 10 minutes. Additionally, they provide toothbrush and soap and towel. the beds are super comfortable And all in all a good experience and will stay here again.
CC Ta homestay*************. Bilik family room yg selesa. Perkhidmatan pelanggan yg mesra bila masa check in hotel. Hotel dekat dengan Jeti tanjung gemok. Senang nk cari makan mlm
AAmalazmThe family room was quite spacious, the bed size is like a double super single, which was OK for our family.
However, there were several disappointing issues. The toilet had cockroaches, the area under the bed was dirty, and my child even found a child’s underwear left there, which was very unpleasant. The wooden part of the bed frame near the headboard was broken and seemed to be covered with pillows instead of being properly fixed. The bedsheets and pillowcases were also noticeably dirty.
On Labour Day night, it was very noisy with a group of people parading outside late at night. The room was also not soundproof at all. you could clearly hear people outside and from the next room.
There was a large family staying on the same floor, and they were extremely loud, talking in the hallway with their doors open as if it was their own house. It was noisy at 11PM until 1AM and again at 5AM! 😡 My husband had to go out and ask them to keep it down before we could finally sleep.
If you are particular about cleanliness and a quiet environment, I would not recommend staying here.
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