3-Starhotels in Nagano Prefecture, Japan

First of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine. After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy. Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude. Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.

Service: The front desk service was very attentive and welcoming. Amenities: Well-equipped. Environment: Right opposite the subway station, very convenient. Hygiene: Very good, satisfied. This is a great hotel with excellent value for money. I will definitely come back again.

I stayed for one day with my partner as a treat and it was one of the most amazing experiences we have ever had. With traditional Yukata provided and access to all 9 public onsens where you can get stamps on towel bought from the reception. The dinner and breakfast had a wide variety of flavours which made them more than just a meal but a immersive traditional experience. 10/10 would recommend to everyone i know. Wish we had stayed for another day to try out the private onsens on the accommodation. Note that, we had the chicken option as another comment stated, the beef option is not available on the trip.com platform, so you might have to call them up in advancecto change it.

📍 Hotel Keigetsu 信州昼神温泉郷 日長庵 桂月 @ Hirugami Onsen, Nagano 🇯🇵 We stayed 3D2N from 13 November 2025 at Hotel Keigetsu (日長庵 桂月), and it turned out to be one of the best choices for our Nakasendo trip. The ryokan sits in a peaceful corner of Hirugami Onsen, surrounded by nature and traditional Japanese charm. There is a designated parking area exclusively for guests, accommodating around 15-20 cars of all sizes, making it very convenient for self-drive travellers. We chose a Japanese-style room with a private bathroom, and the highlight was the beautiful wooden bathtub — perfect for a relaxing soak in complete privacy. In the mornings, the view from our room was calm and peaceful, with gentle bird chirping adding to the serene atmosphere. Our stay included breakfast and dinner, and both meals were exceptional. Each dish was beautifully prepared using seasonal ingredients, and the servers were patient and friendly, taking time to explain each course and share stories about local flavours. Their warm hospitality truly enhanced the dining experience. The ryokan is within walking distance to the Morning Market, just about 10 minutes away, making it an enjoyable little morning stroll. There is also a FamilyMart right beside the ryokan, just a short walk away — extremely convenient for drinks, snacks, or last-minute essentials during your stay. The staff also introduced several nearby activities and hiking trails, and the routes are super visitor-friendly, making this ryokan an ideal base for exploring the Nakasendo area. The onsen baths were another highlight — soothing, clean, and filled with Hirugami’s famously smooth, skin-friendly hot spring water. Perfect for unwinding every evening. Overall, Hotel Keigetsu offers excellent food, warm service, relaxing onsen, comfortable rooms, and unbeatable convenience, whether you’re here for onsen relaxation or the Nakasendo trail. Highly recommended for a peaceful, authentic, and memorable ryokan stay in Nagano. ♨️🍁🌿✨

The breakfast was incredibly rich and delicious, especially the pork cutlet curry rice which you could customize yourself. And at just 1200 yen, it was really great value for money! Besides that, the hotel's location is super convenient with lots of great food options nearby. The guy at the front desk spoke excellent English too. Parking at the hotel was also very easy! Overall, the service gets full marks!

We really enjoyed our week long stay at Hoshikawakan in Jan 2026. We have been driving around Hakuba for 4 weeks to visit various ski resorts and spent our last week at Hoshikawakan to visit Shiga Kogen. The room was spacious and clean with a small toilet like most Japanese hotels but there was a large public onsen and 2 smaller private onsens that can be reserved once each day for 30mins so you could always take your shower in the onsens like the locals do especially later at night about 10-11pm where I was the only one in the public onsen. The hotel had a lovely buffet breakfast spread with local soba, Japnese curry, cold minced sashimi fish, grill fish station, fried eggs station that will keep you adequately fed for the day's ski trip - it even has a hot drink station with free oden daily at 3-5.30pm which we enjoyed as a snack after a hard day of skiiing. The service was excellent too with the staff helpfully arranging to ship our ski equipment directly to Hanade Airport, daily clearing of snow off the carpark and new towels provided daily. The location in Yudanaka is great too especially if you drive as it is between Shiga Kogen (25-35mins drive) and Kita Shiga Kogen (15-20mins drive) with many attractions like Shibu Onsen, Yudanaka Brewery and Snow Monkey Park within 10-15 drive. There were also ample dinner options nearby within 10-15 mins walk but you may need to try and make reservations by walking in on your first night. The only downside was that the WiFi network is poor and patchy when overloaded by a lot of guests over the weekend but otherwise it was good.

It was very comfortable with the feeling of staying in a comfortable house. I felt the richness of nature from the window and was quiet and relaxing.

Location is on the top of the mountain, not very convenient But self-driving tour, it doesn't matter 4.5 hour drive from Narita Airport to the hotel Check in is already more than 12 am The hotel staff checked in for us after get off work  But it is snowing, there are mountain roads in the snow that are not open and there is no enclosure. Mistake walked in because the mountain road that was not open did not shovel snow The car is snowing. Haocai is not far from the hotel Hotel staff will help us soon  trailer Hotel service is very good, very satisfied There is a cooking stove and tableware in the room Very convenient. The snow outside the hotel is so beautiful I don't want to leave 

Hotel Marroad is just a few minutes by the shuttle bus from the station , and it can also be reached on foot. We booked a room for 4 people and the room size is good at a very reasonable price (include breakfast). The fixtures are a bit old. However, the room and the amenities are very clean. We come to skiing and the hotel has a rental service (much cheaper than you rent at the ski field) which is very convenient. Also, they send us to ski field every day. Staff can speak little English, but they are all very friendly and helpful. Breakfast is delicious, and it is a must try.

Excellent hotel with a superb location! It's literally a 2-minute walk from the station, which is incredibly convenient if you're arriving from Tokyo. Right next to the station, there's also a bus terminal for trips to the Snow Monkeys or various ski resorts. The hotel itself is very clean, and the room was even more spacious than other business hotels I've stayed in. The service is top-notch. Everything you need is provided; you can pick up toiletries at the reception downstairs, and even pajamas on your floor! The view from the window of the city and mountains is stunning. The hotel entrance is next to Lawson. You'll need to go up to the 5th floor for reception, and then there's a separate elevator for the guest floors.