3-Starhotels in Dorset, United Kingdom

"Was all clean and very good ans would defo go there agian it did the job for 1 day and I was happy with the accommodation only thing that can be improved is there was no charger wholes I had to have a plug"

"Hotel is clean and tidy, there is a hill to walk up .? We have stayed at Hampton Hilton a few times , unfortunately like most things there are cut backs . In the scheme of things they are small , Breakfast no fried eggs no mushrooms, they used to serve small chocoate muffins , disappeared , instead of being an outstanding breakfast its now just average at best . Quilt on the bed very thin for December. But all in all it’s okay ."

"The restaurant and waiter (David ) were fabulous . The food was delicious and the service from David exceptional . It’s a shame that the receptionist was very curt and nowhere near as friendly . The hotel is very clean and is a good 3srar hotel . I would definitely visit the restaurant in the hotel again but not sure I would stay at this hotel  in the future ."

"I book this hotel for one night great location. The receptionist she was welcoming. When we got to the room that we were staying for the night. First impression was clean and tidy. However the room was smelly as you entered with the one and only small window was open in the room. The bathroom was for designed for disabled use really. I will list the pro's and cons. Pro's The room was a good size for our needs two single and it had a TV that you could watch ”the news” on a channel. The kettle was clean and tea, coffee, sugar was in a bag if you wanted to make a tea with two cups no bottled water provide (but selling for £2 for 500ml at the entrance of the hotel). The wallrobe had hangers and a hair dyer if you needed it. The pillows were nice and the mattress was comfortable. The con's One of the beds had other people's hair in the sheets and on top of the duvet. The ceiling and a long legged spider with cobwebs hanging down from above were the TV is. The walls in the room had stains down the wall it was dusty in places. The walls had noticeable cracks in different parts of the wall, the furnitures are old and tired including the picture frame. The bathroom door was dirty from all the touching to open and close it. I am not sure how a disabled person are able to use the toilet effectively. Because the ”tiny” face basin was so close to the toilet it was not practical to be that close and I am not disabled. It had so many hand railings why was the basin so close and very low to the point were it was awkward for us to wash our faces etc and the floor was in a mess afterwards . there is a glass shelf with two small glass cups that was over the face basin which is simple not safe or practical because you will sit your face or eyes if your not careful when using the face basin. The extractor fan does not work when the light is on and no button to press it separately. But the only small top widow was open for any steam or smell to leave the bathroom. The hot water system made a lot of noise when turning on. Making it hard for anyone to use it without the whole or half of the hotel hearing it that how loud it was to us. The bath was clean however there was mold all over on the wall tiles the shower curtain was short and not fitting for that bath. The toilet papers that was provided was a very very cheap small rolls. There was three one screwed (toilet roller) on to the small face basin that got soaked when you use the face basin. And the other two was on top of the toilet with used tissue in one of them. Both windows in bedroom and bathroom was not dusted. Our biggest problem was someone who was on the same floor sounds like they were nextdoor. They kept coming and going and each time they open and close their door it caused our door to shake and bang because was door is not fitted correctly and full of gaps and so the wind and the force of the moving door as cause ours to make all that noise. We didn't have a good sleep because of the above and the live entertainment went on late also which could be heard as we were on the ground floor also. The room is not what I would class as a lovely room it's very basic old, tired not very appealing the walls and the bathroom needs refurbishment and the heating system needs serious attention. When we checked out the lady was pleasant when the card was returned. The guess with me she was not happy and felt that in her words she would not want to stay at another hotel because it was not comfortable during her stay. I would not have wanted to pay the full price if I was not getting the discount from my app. But even at that price that I paid it's not worth the money. Overall I was not happy but we needed to have somewhere to sleep and it provided us that."

"Short walk into the town centre; was not to bad, the small local shop 5 my minutes up the road was small, and had a limited stock so 4/10."

"Lovely hotel with great facilities. Very friendly polite staff. Room was clean beds comfortable. Tea and coffee in room. Breakfast was good lots of options. Spa facilities good with a nice pool."

"Very good value for money. Spacious room, plenty of storage space, nice deco. Warm, clean, comfy bed. Nice and quite area and still very near to town and the beach. Will go again!"

"It our first stay at this Hotel. It’s in desperate need of updating, the bed was really soft, the carpet was worn in places in the bedroom, but on the plus side there was plenty of storage space unlike your travel lodges etc.But It was clean and tidy with tea makers in the room. We didn’t get chance to use any of the facilities because we didn’t have time, the swimming pool looked good and there was a bar, but there didn’t seem to be a lot of selection beer wise, but that seems to be the same in most Hotels."

"A lovely pub/hotel in a central location in Poole. The staff were extremely friendly and helpful, sorting out an issue with my booking easily. No complaints and looking forward to staying here again"

"Nice hotel stayed many times. Trouble with the plumbing in our room but other than that a lovely stay"