New Hotel.Friebdly staff.breakfast was ok.I do not recommend if you dont have a car.Clean and spacious room but sometimes a bad smell in the room i dont now from where maybe from the toilet sink?? Bit far from Bilbao city center but there is a train station 3 min walk if you are a commando!!!
Exceptional Stay at Holiday Inn Bilbao!
Our stay at Holiday Inn Bilbao from March 18-19 was nothing short of amazing! From the moment we arrived, the hospitality and service exceeded our expectations.
The hotel provided seamless airport pick-up and drop-off, making our travel stress-free. The room was spacious, clean, and well-equipped, ensuring a comfortable stay. We were particularly impressed with the peaceful and welcoming environment, perfect for relaxation.
The complimentary breakfast was outstanding, offering a great variety of fresh and delicious options to start the day right. What truly made our stay special was the exceptional customer service team—every staff member was friendly, attentive, and always ready to assist with a smile.
Overall, Holiday Inn Bilbao provided us with an excellent experience, and we would highly recommend it to anyone visiting the city. Looking forward to staying here again!
⭐️⭐️⭐️⭐️⭐️
Buena atención, amabilidad del personal, esta fácil de llegar, con servicios de restauración cercanos. Por poner un pero no había en el baño algún elemento de jabón o similar salvo el jabón con dosificador. Espaciosa la habitación. Confortable. Acceso a la wifi y uso de ordenadores en la sala central, buen detalle. De hecho ya estuve alojado hace un tiempo. Me gusta mucho la zona, para andar , hacer monte.....
Zeer vriendelijk bij de receptie, goede locatie, correct ontbijt. Er is maar één ding tegen: op de data dat we er zijn, zouden ze de verwarming een beetje aan moeten zetten, ik zat op de 9e verdieping en het was behoorlijk koud.
Qua design is dit een mooi, fijn hotel. Comfortabele matrassen, kussenmenu, föhn, toiletartikelen... maar!! Het koffiezetapparaat op mijn kamer deed het niet, en de geluidsisolatie was compleet afwezig. Het voelde alsof ik op straat sliep tussen een horde slenterende jongeren (en het hotel ligt midden in de wijk Casco Viejo). De kapstok hangt recht boven de waterkoker en het koffiezetapparaat. Dus je moet de waterkoker koken om te voorkomen dat de stoom op je jas komt...? Extreem gevaarlijke wattenstaafjes. Ik ben bij het uitchecken naar de beheerder gegaan en heb hem laten zien hoe je met één beweging per ongeluk je trommelvlies kunt doorboren. En de prijs voor de nacht is ook niet mals. Ik heb dit hotel absoluut niet aanbevolen voor een comfortabel verblijf en om Bilbao te leren kennen. Helaas...
Staff were really friendly and accommodating. A bit further out from city centre than initially anticipated and not in the nicest part of the city but fairly accessible from the local metro station.
這是一家公寓式酒店,坐落在英國公司旁邊,有地鐵去火車站和汽車站,非常方便。樓下和附近很多餐館。英國公司6層有大型超市可以購買各種食物。這家酒店沒有前台,但是有24小時在線前台。唯一不足的地方是預訂後,沒有收到任何郵件通知怎樣check in。所以我們去酒店門口,按門鈴接通酒店在線服務,給我們發了郵件,給了進門密碼。然後需要在線check in, 可以用郵件的連結或者有check in機器。check in 需要拍預訂者的證件和自拍一張。然後需要填寫所有入住者的證件訊息。check in 後會收到房間號和密碼。進房間後,有welcome gift, 裏面有水等小食。非常貼心。可以下載酒店的app, 就可以用手機開鎖,非常方便。強烈推薦!
De waarheid is dat de prijs hoog is voor de functies die het heeft. Het is een gebouw in het oude centrum van Bilbao, gerenoveerd voor toerisme. Zeer kleine kamers zonder airconditioning en zonder lift. De lift is niet zo belangrijk omdat de kamers zich op de t****e en derde verdieping bevinden, maar we missen wel de airconditioning. Het is behoorlijk warm in de zomer en met slechts één ventilator is het verblijf misschien niet zo aangenaam. Aan de andere kant, omdat je in het centrum bent, omdat de kamer niet binnen is, is het lawaai van de bars 's middags en' s nachts enorm. Het meisje bij de receptie was erg vriendelijk, toen we de t****e nacht klaagden over het lawaai, veranderde ze onze kamer voor een interieurkamer die de prijskwestie aanzienlijk verbeterde. Toch vind ik de prijs disproportioneel.
Es un alojamiento muy práctico para hacer turismo. A pesar de no estar en el centro la comunicación es
muy buena. y es más económico. Disponer de cocina, super mercado y cafetería/restaurante cerca es muy cómodo.
Goed
34 beoordelingen
7,8/10
Prijs vanaf
€ 41
per nacht
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9.1/10
Great
GGuest UserA very new & clean hotel.
Need to take a bus ride to old town via bus or cab.
Journey is abt 15-20mins.
Breakfast at the hotel was decent.
Bed was comfy but not the sofa bed, which can feel the metal frame when my kid sleep on it.
Relatively value for $ if don’t mind the bus journey. No amenities around the hotel.
Good for people who drives as there is free parking available.
GGuest UserThis hotel is an excellent choice for a seamless travel experience. Its biggest advantage is the incredibly close proximity to the airport, making it perfect for an early flight or a late arrival.
I was highly impressed by the spotless cleanliness and the high level of comfort in the rooms. Despite being near the airport and a major highway, the hotel is remarkably quiet, ensuring a great night's sleep. The free parking is a significant bonus for those with a rental car.
The service was consistently efficient and professional, from a smooth check-in to a quick checkout. The complimentary breakfast was more than adequate, offering a solid variety of hot and cold items to fuel your day.
My only minor niggle is that the hotel feels a bit overpriced compared to other nearby options. However, you are clearly paying for the sheer convenience, reliability, and those specific perks like free parking.
If your priority is a comfortable, quiet, and hassle-free stay right by the airport, this hotel delivers perfectly.
WWalt from LAOverall good experience, good stay, good price, good sized room. Location was good. Beds were comfortable and not too small. Room was basic but we knew that going in. There was a microwave wave and fridge. It took us a while to figure out the air conditioning but it worked. There wasn’t soap in the bathroom. Some issues were that it being a dorm it didn’t have things that you would find in a hotel room like a blow dryer or cups. So we could heat water in microwave but we had to buy cups to hold the water in. If we had access to a kettle or a blow dryer or mugs, even paying to rent one would have made things easier. The laundry room did not accept coins so we had to download an app to wash our chonies. I’m not sure giving some app my credit info to be able to clean my chonies was worth it.
GGuest UserA True Gem That Feels Like a 4-Star Hotel! My stay at the Sercotel Arenal Bilbao was flawless. The hotel is absolutely spotless, with lovely decor and beautiful views from the room. The entire hotel, from the elegant lobby to my room, was spotless. It was clear that the housekeeping team takes immense pride in their work, ensuring a pristine and hygienic environment that immediately made me feel at ease. The reception staff provided excellent, warm service. The breakfast was perfect—not too big, not too small, but just the right selection for an amazing start to the day. The management is clearly doing a fantastic job. With this level of quality and attention to detail, this hotel truly operates like a four-star property. I can't wait to return.
GGuest UserStaff were really friendly and accommodating. A bit further out from city centre than initially anticipated and not in the nicest part of the city but fairly accessible from the local metro station.
LLehaiaUN PERSONNEL SOURIANT PARLANT TRÈS BIEN FRANÇAIS MAIS LES DEUX POINT TRÈS MAUVAIS SONT LA CHAMBRE PMR SUR LE PALIER DIRECTEMENT EN ACCÈS ASCENSEUR ET SURTOUT ACCÈS DE TOUS LES AUTRES CLIENTS QUI AVEC OU SANS ENFANTS N'ONT PAS DE RESPECT POUR LES PERSONNES DES CHAMBRES.
LE PERSONNEL DE SOIR QUI EST JUSTE EN DESSOUS (ÉTAGE NON FERME) ENTEND LES ENFANTS, COURIR ET CRIER NE DISENT RIEN ET CE Jusqu'à 23H 30.
REPAS QUI EST DIT RESTAURANT EST PLUS UN SNACKING QU'UN RESTAURANT RAPPORT QUALITÉ PRIX TROP CHER MAIS DÉPANNE D'où le tarif surement.
Dommage, car les chambres sont grandes et propre avec un personnel d'accueil et de restauration très souriant.
AAnonymous UserEen oud en daarmee erg gehorig hotel. Toen bijvoorbeeld mijn bovenburen hun wandelschoenen uitschopten, maakte dat zo'n lawaai dat ik van schrik rechtop in bed zat. Kamer okay, in de zin dat alles er is Niet erg gezellig.
Ontbijt basic, bv. slechts 2 soorten hartig broodbeleg.
Het avondeten daarentegen (3 gangenmenu met per gang 5 keuzes) was top.
Ook de vriendelijkheid en behulpzaamheid van de receptionistes was fantastisch.
Het hotel is dicht bij zee en 20 minuten lopen van trein en bus.
GGuest UserThe hotel is beautiful, well placed and the staff is pleasant, but very noisy. We heard guests returned at 1:00 a.m. and take a shower. The next day we heard conversations perfectly. Ask a quiet room to enjoy this beautiful hotel
LlauraaaaaaAppreciated the free parking and beautiful views of the city below. The hotel is also conveniently located near the bus stop. Our hotel room was pretty clean but I would describe the room amenities as basic. The pillows were too soft - presumably due to the lack of pillow filling. The motion sensor lights in the toilet also turned off every 5 mins which was a bit annoying sometimes. For the price paid, I still think our stay was worth it.
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