Hotels met spa in New Mexico, United States

A shower is not simply a shower for me. A shower is a way of acclimating myself to the lucidity required to engage in everyday life. It is a way to mentally and physically prepare myself for whatever may lie ahead for me for the day. It's a routine that borders on a spiritual ritual to allow myself to function in the world at my maximum potential. I am not exaggerating, then, when I say my shower at The Inn and Spa at Loretto was one of the most uncomfortable experiences in my life. I awoke early in the morning in eager anticipation to enjoy everything Santa Fe has to offer, and as I watched the sun rise over the Sangre de Christo Mountains, marveling at the beauty of the New Mexico sunrise. All that was left for me was to take my shower and prepare for the day. Nothing could have prepared me for what happened next. I stepped into the bathroom and made my way over to the shower, and turned the knob as I always would to roughly halfway to initiate the process. As I anxiously waited to begin my shower routine, the bathroom quickly filled with steam. After the cool morning air this felt nice at first, but of course I didn't want to scald myself! I turned the faucet back towards the cool side as I stepped into the shower, expecting that I understood where I would reach a ”warm” temperature. Within seconds I was blasted with ice cold water as if straight from a glacier. Pain shot up my spine to my neck as the icy water rained upon me, and I reflexively turned the knob back towards the hot side, thinking I surely had found the ”happy medium”. Within moments I was engulfed in red hot water that felt as if it had just been boiled in a tea pot across my face and neck, stunning me yet again. Frustrated, I moved the shower head directly to the floor, spraying my feet with the same steaming water. I then carefully moved the faucet, one centimeter at a time towards the cold side, gauging the point at which the water would begin to cool. Amazingly, there was no change. After 10 or so careful movements of the knob, the water began to cool, to my great relief. However, within moments the ice cold water returned, once again sending shivers up my spine. After more experimentation and constant discomfort, it became clear that there were only two options for this shower: burning hot or ice cold. The rest of my shower was spent doing a horrible dance of moving between excessively hot and cold water, moving my body out of the water frequently to minimize the pain. I ultimately managed to do the bare minimum necessary to get myself clean, with the chance of a relaxing and revitalizing experience clearly being out of the question. This is not how I would want anyone to start their day, and I feel this should be unacceptable for a hotel with the stature and reputation of The Inn and Spa at Loretto. While the rest of my experience there was quite nice, this shower left me with an awful feeling for much of my day. I hope they are able to ensure that future guests do not have to go through an experience like this.

The staff at the counter had a good attitude. There was no shower curtain in the bathroom when I checked in. The equipment was replaced after notification. The equipment was a bit old. There were vagrant activities near the hotel. I was worried about the house, but it was still safe.

Our stay at the Econo Lodge in Socorro, New Mexico so far exceeded our expectations that I was compelled to share our experience with others. Located on the main strip, and across the street from a Walmart, it is a slightly rundown area. But the motel is taken care of like it's situated in an oasis. The room offers just what is needed for a restful stay. The bed feels newish and is extremely comfortable. The air-conditioning is user-controlled, so the temperature was cool for us after a long day of driving in high-90s weather. There is a desk to work or write on; a refrigerator and freezer, which we used to store dinner leftovers; a microwave; and a single coffee maker with regular and decaffeinated coffee pods, same for tea, and even hot chocolate. The room has a table and chairs is comfortable to play games, eat dinner, or share a morning coffee for two. The room is extremely clean. And the stay was extremely quiet. The latter two points amazed us, because the price point of the hotel is very economical, and as soon as you open the front door, you hear noise from the main strip, businesses on all sides, and residents talking loudly. It's a well-made hotel, but it is a little older. So, for example, I was challenged in taking a bath since the plug no longer stays shut. The WiFi buffers from time-to-time, when using your computer. And the television (DirectTV) didn't work - it was offline when we turned it on right before bed. The front desk agent was happy to send someone to the room to reset it. It was our decision to forgo it, because we were having a lovely quiet evening and didn't really need to watch TV. If we'd arrived a little early (and next time we stay here) we'll walk to the courtyard and sit on one of the beautifully appointed wrought iron patio loveseats, around a fountain and flowers, and enjoy some reading time. And don't miss the complimentary breakfast. The attendant who has a lovely, welcoming personality makes you eggs, bacon, sausage; there's individual bread wrapped in plastic wrap (so, like the cleanliness of the room, it is made to ensure your safety). There is granola and two other healthy cereal options, waffles, bagels and cream cheese, hard-boiled eggs, fresh coffee with liquid creamers, etc. It's tasty, convenient, and satisfying, and is included in the low price of the room. We can't recommend a motel more. We've stayed in so many, some as costly as $300 a night, and not had a better overall experience.

Stayed for two nights. Every morning I was woken up by the waiter at around 8 or 9 o'clock. On the first day, there was knocking on the door. It was bang bang bang when both of us were sleeping. Saying that we didn't need to clean and later didn't work. I opened the door and spoke in Spanish very quickly and I couldn't understand it at all. Anyway, I asked him to leave. It seemed that there was knocking on the door again after a while, which affected my rest. On the second day, we were woken up by the room phone at around 9 o'clock when we were sleeping soundly. . I answered the phone but there was no sound from the other end. I was woken up two days. There are many hotels in downtown and Loretto is also very beautiful. Anyway, there is no need to choose this hotel for the location or something. I am so angry. The toilet was blocked after using it normally. The cleaning didn't change the towels on the first day and there was no use on the second night. There is no bottled mineral water in the room, not even at the front desk? ! ! !

We had a wonderful stay at the El Monte Sagrado hotel. We had mistakenly booked an accessible room, and wanted a tub in our room. Amy at the front desk was extremely helpful, and switched us into another room, brought us new keys and escorted us to a room with a wonderful tub. We were there on the last night of our honeymoon, and the staff added wonderful little perks and touches to make our honeymoon extra special. When it started raining, the valet staff had complimentary umbrellas on hand for our trip into town. In short, The El Monte Sagrado is a wonderful place with great service!

The customer service was initially great upon check in. Since I have been driving cross country I didn’t really have time to check the details about the parking. When arrived I was told parking was booked and I told I could Park in the side street between the convenient store and the hotel. My car got broken into that night or early morning. Now the staff was good at that moment letting me use the room a little longer to figure out what to do and make sure the police report was good a ect. They had a camera on that street facing my car. This is were the customer service falls. Its been over a week of me ask and calling to request the video footage of the incident and I keep getting pushed to the side. Apparently no one know the situation with me getting the footage but the manager and the so called security team thats in charge with the videos footage. I have sent an email requesting it and have not received nothing. No call back in regards to the video footage. This is highly unprofessional when a customer had their vehicle broken into when staying on their property. I should have gotten the footage at least a day or two after the incident but a full week is crazy and i have to wait for a manager to be on site on Tuesday to get my situation resolved! Unprofessional and unacceptable.

⭐⭐⭐⭐⭐ After an extremely long family day at the Grand Canyon, we arrived at the hotel very late and completely exhausted. From the moment we walked in, the experience turned around thanks to the amazing staff. I especially want to recognize Mona, who was absolutely incredible. She immediately made my family feel welcome and taken care of, even though it was late and we were clearly worn out from the day. Mona was kind, patient, and genuinely helpful, making sure we had everything we needed to get settled quickly and comfortably. The hotel itself was clean, comfortable, and exactly what we needed after such a long day of travel and exploring. But it was Mona’s level of service that really stood out. People like her make a huge difference and are the reason we would absolutely stay here again. Thank you again, Mona, for taking such great care of my family—it meant a lot after such a long day!

Pros: -Breakfast decent, plenty of food -Free bottled water, major plus!!! -Cookies in the afternoon -Can borrow free sleds to use for White Sand National Park, major plus!!! -great location!!! -Dove shampoo, conditioner, lotion and soap Cons: -Coffee machine broke during breakfast. Thank goodness was able to make coffee in the room -super noisy. People were up after midnight and woke up super early around 530am. Had a room close to the elevator so wasn’t able the sleep all night with all the foot traffic -indoor pool didn’t look clean, was yellow/greenish

Sandia is a beautiful hotel, and the staff was very friendly and helpful. Thanks to Trip.com for providing such a great rate for my husband and I to be able to stay at this hotel for the first time. The whole experience there was wonderful!