Hotels met spa in Waikato, New Zealand

The room we received was nothing like the room advertised on your website. We made our booking through *********** based on the photographs, which portrayed a modern, clean, stylish, and well-maintained room. Unfortunately, the reality was completely different. Instead of the fresh, contemporary room shown in the photos, we were given a room that felt old, tired, and poorly maintained. The flooring was covered with worn, old carpets and rugs rather than the clean, modern finishes we expected. The furnishings were dated, the overall appearance was shabby, and the room looked as though it had not been renovated in many years. It felt unclean and lacked the standard of comfort and quality that your promotional images suggested. To make matters worse, the fan in Room 412 was not working, making the room uncomfortable. Throughout the night, every time someone walked along the corridor, the old wooden floorboards creaked loudly, disturbing our sleep. These maintenance issues significantly affected our comfort and overall experience. To be completely honest, the condition of the room reminded us more of emergency housing than accommodation offered by a hotel with your name and reputation. The difference between what was advertised and what we actually received was shocking. We specifically chose your hotel because of the high-quality images displayed on ***********. Those images created an expectation of a premium experience, but the room we received fell far short of that expectation. Had the room been accurately represented, we would have made a different booking decision.

The room was spacious and had a balcony with a view of Lake Taupo. It was very clean, and housekeeping did an excellent job. There's a large parking lot below the hotel, making parking convenient. The path from the parking lot to the hotel is also well-lit. However, some rooms were undergoing renovations, and it was quite noisy in the mornings. This could be disruptive if you're looking for a relaxing vacation. Taupo is located in an earthquake zone, and we experienced a small tremor during our stay. It wasn't major, but it was a bit startling. It's good to be aware of this if you're planning a trip to Taupo; apparently, small earthquakes happen several times a year and are quite normal.

It's a small cabin, and the room itself is tiny; I struggled to even open my 29-inch suitcase. It felt more like a student dorm. The bathroom and shower are separate, requiring a walk outside to get to the shared kitchen, bathroom, and shower facilities. This could be quite inconvenient if it's raining or cold. You can park right outside your door, but you can hear noise from the neighboring rooms. The staff kindly provided free plates and pots for cooking in the kitchen, but you do need to ask for them. The bathroom and shower facilities also require a password to enter.

The motel is clean and luckily close to some food places as they did not have in house restaurant. The room is a bit small, luckily I was staying alone. I accidentally left my water bottle and they wrote to let me know. That's nice of them.

It's like a giant campsite community. It sucks there is little accommodation at hot water beach but the location is like a 10 min walk to the beach which is nice. I was in a small hut that had 4 twin mattresses (2 bunk beds). There were spiders and bugs up in the corners and of course I was top bunk. The mattress was also shot, a curvature body shape in the middle. The showers and toilets were clean and easy to access/use. The wifi is annoying as the password changes daily and of course you cant use it when you wake up the next day. Bonus there was a friendly cat walking around I was petting. I wish they had more cabins with just a bed and kitchenette to book.

I did like this place very much. The hotel is made up of small chalets. The room studio was amazing, clean and very comfortable. The lady at the front desk was charming and super helpful giving information about what to do for the rest of my day. I got there early and she got me in my room right away. I was able to go and do the Driving Creek Railway ride. It was an amazing experience. Coromandel is a very small village so not much to see other than a few stores. But the landscape is beautiful and there is a 50 minutes hike up the hill and a magnificent view of the Coromandel Bay right next to the hotel. A must see!

The room was unsatisfactory. Cobwebs and insects on walls, broken & wobbly dining chairs. Even the stair railing to go upstairs is shaky. Chipped bowls and plates. Most serious is that hot water shower is almost impossible! Hot water seems to be limited. It's always freezing cold water! Imagine having soap all over your body and literally freezing just to wait for the hot water to come but yet not enough to rinse off the soap! I gave up trying to shower the next day. And no Aircon on upstairs room. We had to ask for a small fan just to ventilate the room

I stayed here with my mum and brother in a kitchen cabin. The cabin itself was quite basic and very small – fine for one night, but it would feel too cramped for a longer stay. That said, the campsite itself is lovely and the swimming pools were an absolute highlight. We really loved them and would happily stay here again just for the pools alone. Next time, I’d definitely upgrade the accommodation to something more spacious. An on-site café would also be a great addition and would really enhance the overall experience.

Great hotel stay with complete amenities for self cook dinner, located by the lake front with breathtaking sunset set view! And we have new pets for the day, cutie cat welcome us to Accent! Overall is great except for the insulation around the house not strong enough as it can be quite cold during night …. Highly recommended for families and groups of friends enjoy the stay here.

nice basic facilities and amenities. perfect stop over location for long drive.