Check in was smooth and quick but changed room twice to get everything right. Our first room had urine stains on the toilet, which means this room was not properly cleaned up. That was terribly disgusting to find these spots. Also, the smart TV in the first room didn't work. Our second room was find but has no bathtub as requested. Changed to the third room and finally get the okay one with great AC, working TV and cleanness. It was our first time stayed in a 5-star hotel in NZ and was surprised the standard is quite low compared to the other 5 stars in Asia. Has small heated pool accommodating 6 people max. Swimming pool and sauna were fine but steam room didn't work. Service okay and great breakfast. Will consider the other place next time.
Het hotel is gemakkelijk te vinden. We reden met de auto, dus gebruikten we navigatie; het ligt direct aan de weg, heel gemakkelijk te vinden, en er zijn voldoende parkeerplaatsen. Door een persoonlijke fout boekten we de verkeerde data, die niet restitueerbaar waren. We ontdekten de fout bij het inchecken, maar na het aanvragen konden we de boeking gratis annuleren. Het was vooral ontroerend om in het buitenland te zijn; de receptioniste gaf ons zelfs een fles melk bij het inchecken, die heerlijk was. Het hotel was erg schoon; ik was erg tevreden vanaf het moment dat ik de deur opende. Wat me het meest indruk maakte, was de uitstekende warmwaterstroom en -druk. De badkamer heeft een bubbelbad, dat ik niet heb geprobeerd, dus daar kan ik niets over zeggen. Een klein detail dat ik wel moet prijzen, is dat het handdoekenrek verwarmd is; kleine spullen en handdoeken worden 's nachts gedroogd. Het is een beetje ver lopen naar de grote eetzaal, ongeveer een kilometer. Over het algemeen was het verblijf erg rustig en was ik erg tevreden!
We loved staying here. Half price for the pool, the apartment was large and the location was excellent. We had a camper van and it was stress-free to park it. Thank you DeBretts, would definitely come back again.
Прекрасное расположение в центре у озера с отличным панорамным видом в окно-балкон. В номере джакузи, кухня, много места. Удобный бассеин с термальной водой, не надо ездить отдельно в отдельные термальные спа. Спасибо
I stayed here with my mum and brother in a kitchen cabin. The cabin itself was quite basic and very small – fine for one night, but it would feel too cramped for a longer stay.
That said, the campsite itself is lovely and the swimming pools were an absolute highlight. We really loved them and would happily stay here again just for the pools alone.
Next time, I’d definitely upgrade the accommodation to something more spacious. An on-site café would also be a great addition and would really enhance the overall experience.
Great hotel stay with complete amenities for self cook dinner, located by the lake front with breathtaking sunset set view! And we have new pets for the day, cutie cat welcome us to Accent!
Overall is great except for the insulation around the house not strong enough as it can be quite cold during night ….
Highly recommended for families and groups of friends enjoy the stay here.
Был большой номер с огромной кроватью, а главное - купель с минеральной водой прямо в номере. Интерьер специфический, но все чисто.
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AAnonymous UserIt's a small resort with a nice environment. The only downside is that there's no elevator for the second-floor rooms, so you have to carry your luggage up. On the bright side, the second floor offers a great view of the snow-capped mountains. There aren't many supermarkets nearby, so you'll need to go to the city for groceries. However, there's a pretty good restaurant just across the street. Overall, I highly recommend it; it's clean and hygienic, which is a big plus.
GGuest Userafter being highly disappointed with Wairakei resort -we found our new destination what a a upgrade the Hilton is very modern decor spacious clean -couldn’t fault it from the moment we got there -water on entry greeted with a smile -customer service 5/5 got a good night sleep sound proof and in par with price -stayed in the junior suite facing the hot pool -gym
recommended The bistro -thou recommend booking times was very full
KkeniofdavalleyThe room we stayed in (3 bedroom townhouse) was part of an old motel next door that was acquired and integrated into Quality Inn Acapulco. Its very old and dated, much of the facilities are ran to their life end.
That said, the motel is clean and convenient.
DDominique FishI stayed here with my mum and brother in a kitchen cabin. The cabin itself was quite basic and very small – fine for one night, but it would feel too cramped for a longer stay.
That said, the campsite itself is lovely and the swimming pools were an absolute highlight. We really loved them and would happily stay here again just for the pools alone.
Next time, I’d definitely upgrade the accommodation to something more spacious. An on-site café would also be a great addition and would really enhance the overall experience.
GGuest UserBeautiful and clean facility but not enough rubbish bins in main camping area as by Tuesday these were overflowing. None of the electric car points were working as they were under maintenance and no fast charging points available so need to take own charge house cable and slow charge.
AAlice BunGreat hotel stay with complete amenities for self cook dinner, located by the lake front with breathtaking sunset set view! And we have new pets for the day, cutie cat welcome us to Accent!
Overall is great except for the insulation around the house not strong enough as it can be quite cold during night ….
Highly recommended for families and groups of friends enjoy the stay here.
AAnonymous UserThe location is excellent. I stayed in this hotel before the epidemic. I stayed in a three-bedroom apartment on the first floor that time. It was very good. This time we only booked a two-bedroom apartment on the second floor. The facilities and equipment are a bit old, but the bedding and towels are all new and high-quality. There are pots, bowls, induction cookers, etc., hot water in the spa bath and other facilities are very convenient. Downstairs There are washing machines and dryers available, please note that they are available from 8am to 8pm. There is also a BBQ for guests to use, and it is very convenient to check in and out. The cleaning staff are very friendly, but the front desk staff are not too enthusiastic. The overall experience is not bad. I will stay here again next time I come to Taupo. Ctrip has an advantage in price👍
GGuest UserVery cozy cottage, with all kitchenware and cooking utensils. Parking is very convenient and the location is also very good. The lake is just a few steps away.
The only drawback is that the sound insulation is very average. You can hear snoring in the next room in the living room. But there is no snoring in the room, which may be related to the layout.
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