Hotels met spa in Niigata Prefecture, Japan

We are not allowed to wear our own shoes once we enter the lobby. If we are expected to walk bare feet, maybe the hotel should consider providing guest with indoor slippers. It is very uncomfortable walking to the restaurants barefeet as no matter how clean they keep the floors, there’s bound to be food spills and oily surfaces. Breakfast and Dinner are great, just need more variety for guests staying more than 3 days.

The hotel's location is excellent. You can see the Yuzawa Grand Hotel nestled on the mountainside right from the west exit of Echigo-Yuzawa Station. It's about a 5-minute walk, though the large, steep slope at the hotel entrance requires careful walking, especially after a snowfall in Echigo-Yuzawa and when pushing luggage, to avoid slipping. We booked a Japanese/Western-style room, and the hotel gave us a room on the 7th floor of the South Wing, directly facing the station. The views were absolutely superb, especially the distant mountains after a snowfall – truly the 'Snow Country' I'd imagined. The room had two beds, and a futon was set up in the Japanese-style area, making it perfect for families with two children on a ski trip. There are two onsen (hot springs) on the hotel's first floor, and the open-air bath is particularly memorable, especially when you catch a heavy snow while soaking outdoors. An unforgettable experience! The hotel exudes the charm of an established onsen hotel, with attentive and meticulous service. Yukata and towels are changed daily. Although the facilities show their age, they are still perfectly functional, especially the in-room mini-bar/sink area, which was convenient for eating bentos in the room after skiing each day. Oh, we didn't book breakfast or dinner; we got all our meals from the convenience store inside the station and nearby restaurants. The hotel's excellent service was also evident in many small details, such as the free rain boots at the entrance and the weather forecasts for various ski resorts. I particularly recommend the ski rental shop right outside the hotel; they have a great attitude, reasonable prices, and the ski gear and helmets are all very new. In summary, it was a very satisfying stay in every aspect. If I come back to Echigo-Yuzawa during the ski season, I will definitely stay here again!

I live in Japan and travel there a lot. I spent four nights in this hotel, which claims to be eco-friendly, but like other hotels recently, uses this as a pretext to cut costs. Indeed, the room was only cleaned once, and the disposable toothbrushes provided on the first day were only replaced a second time during the entire stay. The sheets were never changed, and the bed was made only once. The used towels weren't collected daily. Is offering disposable toothbrushes conceivable with a supposed commitment to environmental responsibility? No. Does not making the bed have anything to do with this so-called environmental responsibility? No. Offering a smoking room near the reception area that reeks of smoke in the hotel entrance... is that eco-friendly? No. Is it respectful of non-smokers? No.

Since Niigata is not a developing tourist city, most of the hotels in the city are not new buildings. The Daiichi Hotel was renovated in recent years, so all the facilities are well maintained, making people feel very comfortable and worth the money. The hotel service is also very satisfactory. In addition, the most commendable thing is that the rooms are still cleaned for guests every day, making guests very comfortable when they come back. In addition, the hotel has a large bathing area, which guests can use to relieve a day's fatigue. Although the breakfast is not diverse, the most surprising thing is that there are the most popular local rice and sashimi for tasting. I strongly recommend this hotel to trip.com customers who are going to Niigata.

Not far from the station, about a 5-8 minute walk, but there's a small slope, so you'll need some arm strength if you're pushing luggage. The staff were very friendly. The room had tons of amenities, so you definitely won't run out of anything. The hot water for the shower was super hot with great water pressure. Breakfast and dinner were included, and while the food was tasty, the menu was exactly the same every day.

The overall service was incredibly thoughtful, and the staff were friendly and polite. From the pick-up service at the station to the evening welcome, everything was perfectly executed, and simple English communication was no problem. As for the accommodation, the room was in a traditional Japanese style, spacious and clean, with a great view outside the window. Although the building itself is a bit old, it's very well-maintained. The onsen (hot spring bath) was a highlight – the water, straight from the source, felt silky smooth, and the open-air bath offered expansive views, making for a truly relaxing soak. Overall, it's a charming and hospitable onsen ryokan where you can truly unwind.

The rooms were spacious; we booked one Western-style and one Japanese-style room. The hotel's public bath was also very comfortable, and it wasn't crowded during our stay, making it a wonderful place to soak after skiing. The hotel is also not far from the ski resort, about a 10-minute drive away. Overall, the hotel offers excellent value for money.

Thank you for your help for 3 nights and 4 days. The food was very delicious and I was full. I enjoyed the bath for a long time, as it was open from 15:00 to 10:00 the next day. I enjoyed watching the dances such as the illumination of Sado Kanayama and Sado Okesa during the night activities. Thank you for your help!

The most attractive aspect of this hotel was its incredibly low price. The fact that it included breakfast and access to the hot springs at this price was truly exceptional. The hotel and guest rooms were clean, making for a comfortable stay. The room was larger than I expected, which was a plus. Furthermore, there were amenities like a table tennis room, which added to the enjoyment. The location wasn't bad either; there were restaurants and convenience stores within a few minutes' drive, so I didn't feel any inconvenience. I didn't have any major complaints, except that the large size of the facility meant it took a little time to reach my room, which was a minor concern. Even considering that, the cost performance was excellent, and I would definitely like to stay here again.

I've not ever stayed Dormy Inn and this was the first time. It was very nice and impressive. Good onsen and clean facilities. I will try to find Dormy Inn chain near the places I plan to trip to. Thank you so much for the nice services the hotel provided.