Hotels met spa in Crete, Greece

The spa - hamam, sauna and indoor pool (1m deep though?!) is the hotel’s best feature. There is no beach access though, so I went to Nea Hora and Golden beach. Rooms - too small, lack of storage space, complex buttons and unnecessarily complicated console. It was quiet even though I was given a 2nd floor room. The overall signage in the hotel is confusing too. Beds and pillows - huge and comfy. Food - excellent. Massage decent. Toiletries good. Only frontal views are of the sea, but cost 10x more! Otherwise - trash can views!😤 A la carte breakfast - too slow, you eat less, always a misunderstanding… and after you order they take away the menu… Rooftop pool - a scam! Sunbeds always occcupied and need to be booked to see the sunset 🙄 there is another rooftop on 7th floor but after 10min you want to leave, because there are no showers, a pool, toilet or a bar… Staff is young, fakely polite, too slow and not very responsive - obviously trained for certain types of guests (culturally unexperienced). So even to get a locker in the spa you had to wait to be explained how to unlock it (and pass a test?!), even though there are two people at the reception desk. My coffee capsules, sweetener, and teas were not replaced the following morning during the housekeeping visit and a used glass was not washed. The balcony pool is tiny and got a lot of fluff from the street, plus I didn’t feel comfortable using it with it being visible from the street and building right across the street. I was also called at 21:30 (I was asleep?!) to check whether I was satisfied with a complimentary 30min massage (due to the poor room view)… 🤷🏼♀️ I understand that it is a new hotel and they are trying their best but I also paid 800+€ for two nights and was frustrated during 50% of my stay… 😒 I attended a high school for tourism and hospitality, worked as a masseuse, also and worked in 5-* hotels Chania 30 years ago, but stayed in a multitude of 4-5 star hotels worldwide since. Especially in Asia where the service is top notch. Therefore, all of this is not acceptable for such a high price. Yes, the welcome drink is nice, and so is the complimentary massage, but you should do better, Hilton!

Apartment Stella Paradise by Checkin is very conveniently located in Hersonissos - the main city beach is just 5 minutes walk around a corner, 10 minutes of pleasant walk to the city promenade with restaurants and bars, and no more than 20 minutes walk along the coastal line of hotels, restaurants and small pebble beaches to the best nearest sandy beach of Sarandari. The apartments themselves are quite budget style, but at the same time is very comfortable accommodation option for travelers who appreciate the optimal combination of price and quality. Our room consisted of a small bedroom, and a living room with a sofa bed and a small kitchen equipped with a stove, fridge and kettle. For those who prefer to cook while traveling, there is a necessary minimum of cooking equipment, but we have ordered breakfasts, which were covered by Stella herself the owner of the apartments. I would like to say a special thank to Stella for all her help during our stay - she recommended wonderful restaurants and beaches, ordered taxi and table in the restaurant, and solved all the minor issues we had, this made travel planning very easy and made our stay very comfortable. Despite the fact that this is not a hotel but a complex of apartments, the room was cleaning every day. And a big advantage was the presence of a terrace where it was convenient to dry bathing suits after the beach, and drink a glass of wine in the evening. I will definitely stay here if I come to Hersonissos again.

The room was spacious and the hotel was super clean and extremely comfortable. Everything felt brand new and the service was really 5 star. We were happily surprised to learn that the indoor swimming pool is actually just a giant jacuzzi. We spent an hour there on our last night which was super nice. The bed is really comfortable and the place is quiet. There is a valet service for parking your car and we got welcome drinks and snacks on arrival. Thanks again for the free bottle of wine and fruit bowl as a VIP welcome gift. We really enjoyed and will come back to this hotel if we ever visit Chania again one day.

What a lovely stay in Crete! This hotel is gorgeous and spotless. The Breakfast Buffet was outstanding, and every staff member I encountered during my 3-day stay was smiling and helpful. My Executive seaside room was spacious and well-furnished, and it was a perfect place to recharge on my 3-week journey. It was an easy walk from the port (I arrived with SeaJets), and the public bus to the Palace of Knossos was waiting for me right below the hotel the next day. The concierge gave great advice on places to visit, and called for the (15€!) taxi when it was time to get to the airport. Efharistó, Megaron!

Every hotel staff was smiley, friendly and helpful. We received welcome snacks snd message in the room. The room was modern with air condition, high ceiling and nice amenities. Breakfast was buffet-style as and adequate. Location is very close to many shops and restaurants but without the noise. I enjoyed the deep tissue massage at their spa. Enhancement areas suggested for Room 11: shower door does not close; the queen bed was two separate single beds put together instead of one mattress, and with separate bedcover sheets instead of one queen sized bedcover sheet; a kettle would have been useful.

The room was comfortable and equipped with all the necessary facilities. Service was excellent from friendly, helpful staff. The buffet breakfast was very good. Central Herakleion is only 5 minutes' walk away. The rooftop swimming pool is fine for cooling off but it's too small for serious swimming and closes early in the evening.

Stayed here 1 night as an extra night due to late flight arrival times so we didn’t burn a day at our all inclusive. Hotel is brand new, clean, comfortable and very well located. As a family of 4 we had a double joining room. Staff were absolutely brilliant and went out their way to be so friendly and nice. It had a small gym but all good equipment, perfect for a short stay, breakfast buffet was decent for a short stay… Would highly recommend if you want a modern, clean and nice hotel. We spent the part of the day exploring Heraklion before heading to Panormos to our all inclusive. A+

A stunning and family-friendly hotel with all you could ask for on the grounds. From a beautiful gym, swimming pools galore to an incredible water park on site for not just the little ones but the big kids too… it has it all! The food courts had so much variety too with different settings for different nights. The entertainment kicked in just as I was leaving and the bar side singing was just beautiful, a great touch to the space ito give it that adult-exclusivity feel away from the other areas of the hotel which catered for the whole family.

Needed a hotel in Ierapetra to stay at whilst I dealt with a family bereavement here, so glad I chose this one, only minutes away from town centre and bus station and metres from the promenade and the many beachfront cafes. The staff are all very friendly and cannot do enough for you. The hotel is spotless throughout, the rooms are large and each has its own balcony. There is a wide selection of hot and cold breakfast items so there is something for everyone. Would highly recommend

Absolutely astonishing location and perfect hygiene everywhere, attentive and professional staff, always willing to help and make your stay even more pleasant and memorable. The hotel cares a lot about the overall aesthetics, the smell, the little details, they pay special attention to the selection of furniture and decor.