Hotels met Pools in Surrey, United Kingdom

Family’s Most Favourite Hotel in the UK – Unforgettable Staycation Moments Holiday Inn London–Shepperton by IHG has always been our family’s most favourite hotel in the UK. Whenever my son’s school term break or a long holiday begins, this is the first place we choose to refresh ourselves and truly enjoy relaxing family time. During the final days of the Easter Bank Holiday, we once again had an unforgettable stay here, and the hotel exceeded our expectations in every way. Our wonderful experience began at reception, where a professional and welcoming receptionist, Mr. Waleed, assisted us. He kindly helped register our car plate for overnight parking and informed us that the swimming pool facility renovations had been completed. He also thoughtfully let us know that my son Matt could enjoy the pool until 7 p.m. Thanks to his clear explanation and kind arrangement, we had plenty of time to fully enjoy the excellent swimming pool, Jacuzzi, dry sauna, and steam room. It was a perfect way for both adults and children to relax and unwind. After our swim, we were quite hungry. At that moment, Restaurant Manager Mr. Nadeem warmly approached us and started chatting with my son. Matt was absolutely delighted—especially because Mr. Nadeem remembered him from previous visits. His kindness made us feel genuinely welcomed and valued. Even while waiting for our meal, we felt cheerful and at ease. At the end of dinner, he took time to speak with us again, encouraging Matt in his studies and sharing that his wife is a wonderful school teacher. These sincere and personal interactions truly touched our hearts. We also followed sightseeing recommendations from other hotel staff and visited nearby attractions such as Walton-on-Thames, which made our trip even more enjoyable and memorable. Once again, Holiday Inn London–Shepperton made us feel welcomed, cared for, and appreciated as a family. This hotel is not just a place to stay—it truly feels like a second home to us. Cheers, Mr Pan Pan Cheng Guest of Room 204

Wonderful hotel. We were here for a wedding. Beautiful grounds , lovely staff . Food  was very good . Rooms had everything you need, although a little hot but they can’t help the heatwave. Nice spa area . Shame they don’t have treatment rooms as we would have booked treatments. Would highly reccomend.

Lovely hotel. Perfect location for races but also nice if not. Beautiful scenery and very quiet. Parking easy with lots of space. We were able to check in early which was great before the racing started. Bar area very nice with a relaxing atmosphere. Staff very attentive. Room was very nice in the 2nd floor facing the golf course, so fabulous View. Very clean. Beds very comfortable and the bedding top quality with the best pillows ever. Toiletries are good quality with a long lasting smell on your skin. Towels greasy , white and fluffy. We had large windows like patio doors so could open wide. Only issue was the outside bar ( was no balcony) had loads of covert and dead insects in it. Breakfast. The dining room again had a very relaxing atmosphere was bright and very clean. The food options were plentiful and of good quality and quantity. Coffee from a machine , but used fresh ground coffee , beans when choosing you options. The bar prices were quite good, didn’t feel I was being over charged and the bar staff were quick and efficient. Overall a superb stay.

I have stayed here for work before but this time I booked for myself and my Husband for an overnight stay. This hotel is lovely, the room was beautiful, overlooked the vast gardens. Everywhere was nice and clean and the added bonus of the swimming pool and outdoor hot-tub was great! Would definitely recommend staying here.

From the moment we arrived, the staff were warm, welcoming, and attentive, making us feel truly valued as guests. The hotel itself is set in stunning grounds, offering a peaceful retreat from the hustle and bustle. Our room was beautifully presented—clean, comfortable, and well-equipped for a relaxing stay. It’s clear that attention to detail has been prioritized. One of the standout highlights was the spa. The facilities were excellent, and the atmosphere was tranquil—perfect for unwinding. The pool area was spotless, and the treatments were first-class, leaving us feeling refreshed and rejuvenated. Dining at the hotel was also a fantastic experience. The food was beautifully prepared, full of flavor, and served with a smile. It’s evident that the team takes great pride in the quality of their service. Overall, I’m delighted to say that Voco Lythe Hill Hotel & Spa has more than redeemed itself in my eyes. I’d highly recommend it to anyone looking for a relaxing getaway with top-notch service. Can’t wait to return!

The hotel is nice and lovely. Location is decent and near parks. Service could be better, didn’t really feel the presence of the staff, very standard service - I only put 4 stars because of the person who offered to drive us around the property in the buggy, sorry forgot his name but he was originally from Hong Kong. Rooms were nice and clean, the spa amenities were also nice and there’s an indoor pool that kids can use on specific times. The kids activities were also nice? They had something prepared everyday and the petting farm was my daughters favorite as you can pet and brush and feed horses, donkeys, ducks, goats, rabbits etc.

Another lovely stay. Evening meal was very good. Breakfast was average. The spa facilities are good. They have added extra hot tubs which was a nice addition although both hot tubs were not as clean as they could have been. We went to the spa very early and was a little disappointed with the amount of scum marks in the hot tub. We felt it should have been wiped round before the first people used it. Other than that we had a lovely stay.

Lovely hotel, good size room, nice and clean, would definitely visit again.

Was there for my son’s graduation. A lovely hotel with huge and comfortable room and a wonderful view. We saw a deer from our room! That was a cute touch to the stay!! A little bit far from the town centre but if you don’t mind taking the bus and see Guildford a little bit more, then its a plus point. There’s a big Tesco down the road which was convenient. The staffs were all so pleasant and helpful! All in all we had a very happy and stress free stay at Holiday Inn Guildford. Tq.

The hotel's public facilities are quite new, stylish, and comfortable. The breakfast and gym are excellent, and the front desk service is friendly. However, the rooms and en-suite bathrooms are a bit older and darker. There's a small supermarket right outside, and it's about an 8-minute walk to the main shopping area on High Street. For parking, we ended up using a public car park behind the hotel, paying via their website or app as needed. Our room faced this car park.