Holiday Inn LONDON - SHEPPERTON by IHG

A 4* Holiday Inn Hotel in Shepperton (Surrey).Prime location for staying at this hotel is Legoland. You would require a vehicle to this hotel. It has lots of open space outside to spend your time with family and friends. Excellent clean rooms, buffet breakfast, (7am -1100 am) and Leisure Facilities (0700 am -2000 am) jacuzzi, sauna, indoor pool, steam room. There is a Swan Sanctuary near the hotel. You need to pay for parking but, if you are a IHG Member ask them to waiver the parking at the Front Desk. We loved staying at this hotel.

Family’s Most Favourite Hotel in the UK – Unforgettable Staycation Moments Holiday Inn London–Shepperton by IHG has always been our family’s most favourite hotel in the UK. Whenever my son’s school term break or a long holiday begins, this is the first place we choose to refresh ourselves and truly enjoy relaxing family time. During the final days of the Easter Bank Holiday, we once again had an unforgettable stay here, and the hotel exceeded our expectations in every way. Our wonderful experience began at reception, where a professional and welcoming receptionist, Mr. Waleed, assisted us. He kindly helped register our car plate for overnight parking and informed us that the swimming pool facility renovations had been completed. He also thoughtfully let us know that my son Matt could enjoy the pool until 7 p.m. Thanks to his clear explanation and kind arrangement, we had plenty of time to fully enjoy the excellent swimming pool, Jacuzzi, dry sauna, and steam room. It was a perfect way for both adults and children to relax and unwind. After our swim, we were quite hungry. At that moment, Restaurant Manager Mr. Nadeem warmly approached us and started chatting with my son. Matt was absolutely delighted—especially because Mr. Nadeem remembered him from previous visits. His kindness made us feel genuinely welcomed and valued. Even while waiting for our meal, we felt cheerful and at ease. At the end of dinner, he took time to speak with us again, encouraging Matt in his studies and sharing that his wife is a wonderful school teacher. These sincere and personal interactions truly touched our hearts. We also followed sightseeing recommendations from other hotel staff and visited nearby attractions such as Walton-on-Thames, which made our trip even more enjoyable and memorable. Once again, Holiday Inn London–Shepperton made us feel welcomed, cared for, and appreciated as a family. This hotel is not just a place to stay—it truly feels like a second home to us. Cheers, Mr Pan Pan Cheng Guest of Room 204

Restored my faith in Holiday Inn as a chain. Great staff and clean fresh rooms. Only complaint was the software on the TV only allowed you to watch BBC1 and then only for 10 mins without turning it off and on again.

The hotel was very good overall with good service, nice facilities and a nice family room which have recently been refurbished. The hotel was more than happy to heat up my food, good breakfast and having air conditioning which were really nice thing about this hotel.Unfortunately there were some problems such as the room card disabling each day due to it being sensitive to mobile phones and forgetting to give me, my wife and daughter’s 3 sets of towels.

Old and dirty, room card is always not working when back to hotel after a long day, elevator is virtually non existent as there’s chance you have to carry all your luggage for half a flight of floors

Very convenient stay.

Very nice friendly service JUSt the CAR PARKING be ready to PAY EXTRA 8/day

Overall the hotel itself was fine. Clean room, disappointed in the restaurant. Both myself and wife ordered different pasta dishes. I chose carbonara, pasta overcooked and average. My wife chose the linguine with seafood. Way to much sauce and the pasta was overcooked and servings we are large.

We were going to Wimbledon, so it was a great location close to Walton for food and then 35 minutes to Wimbledon. Rooms quite tired, but did the job.