Hotels met spa in Hainan, China

First of all, if you're planning a trip to the scenic area, definitely choose a hotel on the mountain – the views are absolutely stunning! We booked the 'Cloud Eagle' room, and the view was incredible, truly encompassing both mountain and sea. The sunset over the Jianglong cable bridge was especially beautiful, and the Tianchi swimming pool nearby was so relaxing with great scenery. The service was also excellent. Shuttle buses were available for transport, and the welcome fruit platter was huge. The young tour guide arranged for us was also fantastic; he'd proactively help take photos and even teach you how to find popular photo spots! He was incredibly thoughtful and patient! The travel photographer's skills were also great; they'd help set the mood and guide you on poses, so you don't have to worry about not being good at taking pictures.

This stay with my child exceeded my expectations. Ella's service was incredibly warm and friendly, and we were so lucky to get a room upgrade, which was a wonderful surprise! The hotel offers a fantastic array of children's activities, with bubble parties and craft sessions scheduled non-stop, keeping my child entertained and happy all day long. The restaurant has a wide selection of dishes, and the breakfast was fresh, abundant, and delicious. The room was clean and comfortable, and the overall service was thoughtful and attentive, allowing parents to relax while their kids play. It's truly perfect for a family vacation. I'll definitely choose this hotel again next time I'm in Sanya. I wholeheartedly recommend it to families with children.

Great service, fantastic location, and a top-notch service experience! Meiyue communicated promptly and resolved issues efficiently. The room was very comfortable with a super soft bed—ideal for anyone who loves a soft mattress. There was also a nice variety of pillows to choose from. The only downside is that getting food deliveries is a bit inconvenient; you have to go down to the lobby to pick them up yourself as there are no delivery robots to bring them to the room.

Came to Sanya with my partner and decided not to rush any itineraries this time, spending most of our time just relaxing at the hotel. We could head downstairs whenever we wanted a swim, or retreat to the room for some quiet ocean views. Dining was hassle-free with plenty of good options to choose from. Our butler, Bonnie, was extremely helpful—promptly showing up when needed while giving us plenty of space the rest of the time, creating a very comfortable pace for our stay. Also, I highly recommend staying at the InterContinental if you plan on visiting the Duty-Free City. It is unbeatable in terms of convenience and arguably the closest hotel in the entire Haitang Bay. We’ll definitely be back!

I booked this sea-view suite based on online recommendations. I actually wanted to change hotels before even arriving, but unfortunately, didn't notice beforehand that free cancellation for Sanya hotels is only within 1 hour. So a heads-up to everyone to check the terms carefully before booking. Let's start with the positives: The view from the suite is indeed nice, and the concierge can deliver food deliveries straight to the room. (One star goes entirely to the concierge). Now for the negatives: 1. The room is really dated, both in its decor and wear and tear—it feels like a room straight out of the 1990s. There are plenty of hotels with sea views, so there's really no need to come to this one. 2. Coming here straight from a hotel in Dadonghai, the drop in service quality was huge 🤣 and this place was even a few hundred RMB more expensive. The service here is very mediocre. I'm not sure if the hotel pays too little, but most of the staff have a very indifferent attitude and couldn't even manage a basic smile or greeting when passing by. 3. Questionable competence. When I went to pick up my stored luggage, I took my luggage claim card to the front desk. There were two staff members there, both helping one family with check-in. I asked the idle staff member standing up to help me get my luggage. She looked at the card and handed it to the seated staff member who was processing the check-in. Both of them told me I had to wait until she finished checking in the guests and use the computer to look something up. Though I didn't understand what needed to be looked up, I waited. Later, I was in a real rush to leave, so I asked the standing staff member if she couldn't just go get it for me. She then found a male receptionist and told me to go find him. I went over, and the male receptionist told me: ”I need to go to the concierge desk to find the concierge.” What is this, a relay race for customer service? So what was the point of those two female receptionists making me wait for so long in the first place? Ps. The hotel's concierge is way out at the main entrance; I genuinely didn't see them, and no one directed me there. 4. The public restrooms were quite dirty, showing that they aren't cleaned very often. 5. The absolute worst experience was the hotel's vacation photography. Whether it was the photographer or the staff helping to select the photos, having experienced hotel photography so many times, this is the first time I've ever encountered such rude staff. I don't know if I just happened to run into all the weirdos at this property or if this is their average standard. 6. I wouldn't recommend the hotel spa. The environment and service are just like a street-side shop, but the price is definitely not street-side. I only went because I was too lazy to walk, but once I got there, I realized it looked like it was casually outsourced to someone else. It's a pity I didn't take a photo of the storefront 🤣 I wanted to leave the moment I got there, but I was too embarrassed to walk out 🤣 7. The Thai restaurant is worth a try. I’d suggest people just come to this hotel for a meal and leave it at that. 8. They might want to check the welcome fruit—half of the banana was rotting 🤣 Bottom line: I do not recommend staying at this hotel. Priced at just over 1,000 RMB, if you're looking for a staycation, I'd suggest either paying a few hundred more (or even the same) to stay at other luxury hotels in Yalong Bay, or just saving your money and staying at an economy hotel.

Accommodation: We were pleasantly upgraded to a higher room category upon check-in — a fantastic surprise that instantly elevated our stay. The property is relatively new, so all facilities feel fresh and modern. The bedding offers excellent support (my wife has chronic lower back pain and is very particular about mattresses), and after three nights, she reported zero discomfort. A thoughtful pillow menu includes buckwheat, down, and cassia seed options; all accent pillows are slim and space-saving. The hotel’s striking ship-shaped architecture means only the two rooms at the bow have full, unobstructed ocean views. Other rooms offer partial sea views blended with lush coconut groves — and in the evenings, the Atlantis Tower to the west becomes a beautiful illuminated landmark. Dining: Breakfast is curated rather than overwhelming — quality over quantity. Daily rotating noodle and rice dishes keep things interesting, while desserts are generous and delicious. There’s a dedicated coffee bar offering takeaway options, plus fun treats like chocolate-dipped marshmallows, ice cream, and assorted candies. Now, the highlight: the complimentary Western buffet dinner (included with our package) was absolutely outstanding — seriously impressive! It left me feeling like a wide-eyed first-timer — just check the photos! For lunch and dinner, plenty of local restaurants are within easy reach. We ventured out just once — to try the famous 'Zaopo Cu' hotpot at a Marriott-adjacent cluster of three outlets, about 3 km away. Not only did they offer free round-trip shuttle service, but we also enjoyed a great-value group-buying set meal — and the food was superb. Service: Exceptional — attentive, intuitive, and genuinely warm. Staff noticed we had a young child and immediately brought a baby high chair and toddler-friendly cutlery. At dinner, when I casually mentioned mangoes were out, staff promptly alerted the kitchen and personally delivered a fresh plate — no hesitation. Special thanks to Experience Ambassador Emily: proactive, thoughtful, and consistently above-and-beyond. Truly five-star service. Family-Friendly Features: Why call this三亚’s top family resort? Just look at what’s offered *free* for kids: GB-brand strollers, infant high chairs, bed rails, bottle warmers, sterilizers, pop-up play tents, child-sized bathtubs, mini hangers, kids’ blankets, booster seats, bedside lamps, cribs, building blocks, and child-sized toilet seat adapters. Plus, each room receives one complimentary daily baby meal (choose from carrot purée 🥕, pumpkin purée 🎃, shrimp & veggie congee 🥬, beef & carrot congee 🥩, or steamed egg custard 🥚) — unsalted, designed for infants 0–3 years old, no advance booking required, and available for in-room dining. Outdoor highlights include a charming miniature train. Indoors, there’s the ‘Little Explorers Club’ (for toddlers) and ‘Qilin Fantasy Zone’ (for older kids). Four pools total: a well-heated rooftop infinity pool; a shallow, fun-filled kids’ pool with water slides and daily afternoon bubble parties (a huge hit!); another infinity pool; and a standard lap pool. Daily indoor and outdoor adventure activities keep everyone engaged. The ‘Qilin Fantasy Zone’ on the second-floor lobby features a large, netted indoor slide — non-slip socks provided free, safety gear fitted by staff, and full supervision for little ones. Creative workshops (e.g., arts & crafts) are also held here. Participating in any activity earns a stamp — collect five, and redeem them for arcade tokens. Downstairs, you’ll find coin-operated games. The gym and yoga studio sit atop the building, complete with functional rig equipment. Before departure, my wife treated herself to a spa session — and was delighted to discover her therapist was Thai, with authentic, professional techniques matching those she’d experienced in Thailand. Highly recommended! Shopping: Just 2 km from Sanya Duty-Free City. Complimentary shuttle buses run regularly — simply book one day in advance. Taxis are also convenient and readily available.

Service: If I could give 100 points, 99 of them go to butler Xigua. We had a small hiccup after check-in, but any issues were resolved promptly. Facilities: The facilities aren't as bad as online reviews claim; they are actually quite decent. You can just let the butler know if you need anything. Cleanliness: Due to a high volume of check-outs on the first day, cleaning was delayed, for which we received compensation. On the second day, they arrived on time and cleaned the room thoroughly. Environment: Having a private pool is wonderful. It's so nice to wake up and go for a swim.

A Perfect Escape – Encountering Ultimate Romance and Luxury at Banyan Tree Sanya The wisest decision of our Sanya trip was choosing to stay at the Banyan Tree Sanya. From the moment we stepped into the resort, an aura of tranquility, privacy, and luxury washed over us, delivering an unparalleled vacation experience. Setting & Facilities: We stayed in a Pool Villa. The moment we opened the door, we were absolutely blown away. The Southeast Asian-style red-tile and white-walled architecture is nestled among lush tropical greenery. The highlight is undoubtedly the private courtyard pool, with its sparkling blue mosaic tiles shimmering in the sunlight, accompanied by comfortable loungers and a sun umbrella—a completely private oasis to enjoy some cool, uninterrupted downtime. The floor-to-ceiling windows bring the stunning outdoor views right inside, while the common areas feel like a sprawling tropical garden lined with towering coconut palms and winding lagoon pools. Every shot is postcard-worthy. Bedding & Room: The room's amenities are exquisitely appointed. The bedding is impeccable; its soft, delicate texture helps you relax the moment you lie down, ensuring a wonderfully deep sleep. Through the floor-to-ceiling sliding doors by the bed, you can gaze out at the private pool and tropical courtyard. Waking up to sunshine and birdsong every morning, then stepping right out of your door for a refreshing morning swim—it’s an unbeatable experience. Dining: The culinary experience was equally stellar. The resort's seafood hot pot is an absolute must-try. The ingredients are exceptionally fresh and abundant, and the broth is rich and savory—heart-warming and comforting on a breezy evening. The daily breakfast is also sumptuous, offering top-tier quality across Chinese and Western dishes, as well as tropical fruits. In the evening, do not miss the ”Sunset Happy Hour” on the beach. Sipping fine drinks and nibbling on delicate canapés while the sea breeze blows and the setting sun casts a golden glow across the water is sheer bliss. Stunning Beach & Service: The resort's private beach features powdery, soft sand and vast, pristine ocean views. The iconic ”BANYAN TREE” photo frame and pure white picture frame on the beach perfectly capture breathtaking sunsets. What left the deepest impression, however, was the service. The staff always wore warm smiles, the buggy service was available on demand, and every request was handled promptly with meticulous attention to detail. A special shout-out to our butler, Youyou, whose service was a solid 10/10! Her response time was lightning-fast; no matter when I sent a message, she replied instantly, taking care of our requests efficiently and decisively. Her warm, approachable attitude and sincere smile made her as thoughtful and attentive as an old friend. Having her there made our entire holiday completely hassle-free and relaxing. Highly recommended! All in all, Banyan Tree Sanya perfectly redefines what a true ”vacation” means, thanks to its top-notch hardware, breathtaking surroundings, and heartfelt service. It is the ideal sanctuary for couples or families looking to completely unwind. Without a doubt, it’s the ultimate choice for your trip to Sanya. We can't wait to return!

Hilton Haikou. I had already decided to stay here before coming, as many friends had recommended it—it truly has an established reputation! Having stayed at Hiltons and Hilton-branded properties countless times, this one certainly didn't disappoint. The service, environment, and facilities were all on point. Not only was I upgraded to an ocean-view room, but breakfast was also included. The open-concept ocean-view king room was gorgeous, and considering the affordable rates in Haikou, the value for money is exceptional. It was a truly perfect encounter! I've decided to stay here for the entire month.

From the moment we arrived, the hotel’s sail-shaped main building—pure white and sleek against the coastline—left us utterly smitten; every casual snap looked like a postcard. The public areas are spacious and airy, with sea breezes flowing effortlessly through—so refreshing that we often lingered there instead of heading back to our room. With six themed pools, there’s something for everyone: the glass-bottomed floating boat on one pool was especially Instagram-worthy. Our balcony offered an unobstructed view of turquoise sea and endless blue sky—sunrises and sunsets were pure magic. Breakfast was also excellent. Though the weather wasn’t ideal during our stay, the scenery remained stunning. In the evening, we watched the mesmerizing iron-flower forging performance in the garden; when sparks rained down, that’s when the true vacation feeling finally kicked in. Service was prompt and thoughtful—our butler, Steven, replied instantly via WeChat, kept us updated on hotel events, and even arranged a welcome fruit platter. All in all, it was a fantastic, stress-free stay.