I WAS PLEASANTLY SURPRISED TO FIND A VERY COMFORTABLE WEEK'S STAY AT HOTEL INATEL. IT IS SMALL AND LOVELY AND EASY TO MANUEVER AROUND THE HOTEL OR TO WALK OR DRIVE TO THE CENTER AND WELL BEYOND THIS VERY CHARMING AND BEAUTIFUL GRACIOISA ISLAND. I FELT VERY AT HOME AT THE HOTEL. EVERYTHING WAS MANAGED VERY WELL BY THE ENTIRE STAFF. THE RESTAURANT SERVED A 3 COURSE DINNER THAT WAS BETTER THAN THE LOCAL RESTAURANTS AND COST LESS MONEY. I HOPE TO RETURN TO GRACIOSA TO THE CARAPACHO THERMAL BATHS AND THE HOTEL GRACIOSA INATEL THANK YOU, H.L. USA
We had a lovely stay at ANC. We spent 2 nights there after flying in from NYC. It was nice to have the pool, the terrace and be in walking distance to the beach (even though when we went there was too much seaweed to swim) most of the people at the front desk were very helpful. You can also walk to Caloura. These were all good things as we got acclimated from jet lag. Peaceful. One person in particular helped me with reservations and good details on our plans. The dinner was good and the breakfasts seem to be the usual fare, a good variety. We’d recommend staying here.
Uitstekend hotel in het algemeen. Geweldige locatie en vriendelijk personeel en een geweldig terrein/uitzicht. De ervaring daar kan dramatisch worden verbeterd met slechts twee kleine veranderingen:
1. Service bij het zwembad - u moet zelf voor eten en drinken zorgen. Het toevoegen van een app of belsysteem zou geweldig zijn. Een ober/serveerster bij het zwembad zou geweldig zijn.
2. Betere matrassen. Ze voelden behoorlijk hard aan, als een budgetmatras dat niet past bij een mooi hotel.
Apreciamos sobretudo a comodidade do quarto, em especial no que diz respeito à dimensão e isolamento acústico. A cama é confortável, o chuveiro excelente, mas o arrumo de roupas é exíguo e parcialmente à vista. Está bem localizado e com espaço exterior agradável e desafogado. Pequeno almoço relativamente completo e de boa qualidade. Por fim, ressalta a simpatia e profissionalismo dos funcionários, sempre disponíveis.
El hotel está en pleno centro de Horta,bajas por una calle y estás en el puerto.Es antiguo pero todo muy limpio y con unas vistas espectaculares. El desayuno es sencillo pero muy rico.LLevaros bañador y gorro ya que tiene gratuitos piscinas exterior e interior,sauna,jacuzzi y gimnasio.Los trabajadores te ayudan todo lo que pueden y hablan español muchos.Hay cerca aparcamiento gratuito
Clean hotel, budget breakfast. Old pool (not very clean) and no access to the gym. Far from the city and no transfer.
No restaurant, only a bar with regular food like burgers and pizza (not very good).
A great resort on the North Coast of Azores. The trail along the coast from the hotel is very nice. There are a few restaurants around and the hotel has good breakfast and a restaurant on site opening for lunch and dinner. Good for family, the hotel staff are extremely friendly and helpful. They can help you book tours and call taxis.
Palacio Santa Catarina Hotel ligt in Angra do Heroísmo, op 8 minuten lopen van Praia da Silveira, en biedt accommodatie met een buitenzwembad, gratis privéparkeren, een tuin en een gedeelde lounge. Dit hotel met 4 sterren biedt gratis WiFi, een terras en een bar. De accommodatie biedt een 24-uursreceptie, een businesscentrum en bagageopslag voor gasten.
Het hotel biedt kamers met airconditioning, een bureau, een waterkoker, een minibar, een kluisje, een flatscreen-tv en een eigen badkamer met een bidet. Alle kamers bij Palacio Santa Catarina Hotel hebben beddengoed en handdoeken.
Je kunt bij de accommodatie genieten van een als buffet aangeboden ontbijt, à la carte-ontbijt of continentaal ontbijt.
Gasten gaan er graag wandelen en fietsen. Daarnaast kun je ook fietsen en een auto huren bij dit hotel.
Zona Balnear da Prainha ligt op 19 minuten lopen van de accommodatie. Vliegveld Vliegbasis Lajes ligt op 22 km afstand.
Zeer mooi hotel. De receptie regelde dat ik mijn kamer eerder dan 15.00 uur zou krijgen. Personeel was super behulpzaam en erg vriendelijk. Iedereen spreekt Engels. Comfortabel bed. Hamburgers aan de bar waren heerlijk en het ontbijt was geweldig. Dicht bij winkels, supermarkt, tankstation en café, waardoor het voor mijn eerste keer in Ponta Delgada een toplocatie is. Het was slechts een tussenstop, maar ik wou dat ik langer was gebleven.
Hotel que assinala alguma idade e desgaste. Insonorização dos quartos fraca, permitindo ouvir ruídos de quartos contíguos.
Reservamos 2 quartos para a familia, não havendo o cuidado de os colocar, pelo menos, no mesmo piso.
Autoclismo a pingar toda a noite. Depois de reclamado, os técnicos tentaram resolver e na segunda noite, acabou por partir todo o mecanismo, tendo ficado sem água na sanita.
No check out é que propuseram a mudança de quarto. Tarde de mais.
Boas condições de piscina interior, sauna e banho turco.
Zeer goed
44 beoordelingen
8,5/10
Prijs vanaf
US$ 114
per nacht
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9,0/10
Great
NNodynessoThe check-in was the most problematic part. I hadn't received any instructions from the host (also not in spamfolder) how to unlock the entry gate to the property. It was already getting dark and the host was also not reachable by telephone. Monica from Trip customer service eventually managed to forward the necessary entry codes to me (many thanks for the assistance!).
++ The room was spacious and convenient, the bed was comfortable, the bathroom and toilet were clean and there were enough towels. For those who like to watch TV: a huge flatscreen with plenty of channels. The shared patio with a little swimming pool is very nice with beautiful sea view. The property is quietly situated at a 15 minute walk from the centre of Angra.
-- No written instructions (e.g. WiFi password) or general information (amenities) available. There are shared facilities in the property and the kitchen can be used for preparing meals (self catering). Although the reservation mentioned breakfast included, there was no fresh bread brought in. Not the end of the world but better not mention it as an option. Also unclear if items in refrigerator belong to other guests (self caterers) or are for general use so we didn't touch any. The host was not available by telephone for questions and also never responded to my initial calls on the day of check in. The room was in the basement and from time to time some smell from the sewer pipes lingers in the room.
GGusNSA truly wonderful hotel.
With only 9 rooms, the staff focuses on making every guest experience exceptional.
The location is great, central enough to explore the Island and come back too every day. While the view from, and upon exiting, your room will take your breath away every single time.
All of the accommodations are top notch, the bed was supremely comfortable and even the linens and towels had a plush feeling.
Breakfast options can be slightly redundant but the quality and freshness of the ingredients, along homemade jam and juice, as well as a flexibility to switch things up on the menu, more than make up for it.
We the hotel restaurant is excellent for dinner as well. So much so that we ended up defaulting to it more than once during our stay.
We also appreciated small details like the phone they provided upon check-in that followed us everywhere on the island for spur of the moment suggestions and reservations through the hotel!
All in all, highly recommended, my wife and I know we’ll be back!
NNadine D.Very nice hotel. The front desk arranged to get my room earlier than 3pm. Staff was super helpful and very friendly. Everyone speaks English. Comfy bed. Burgers at the bar was delicious and breakfast was great. Close to shops, supermarket, gas station and cafe making it a prime location for my first time in Ponta Delgada. It was just a stopover but wish I stayed longer.
GGuest UserIm afraid to write all this because this place because when we want to go back here, it will get too busy. We travelled with a baby and the hotel provided a high chair and crib which made a huge difference for us. They even upgraded our room. The staff is very responsive and would respond to my queries prior to arriving. They would help me with any questions at the front desk. Bernardo, Joal, and Claudio were excellent help. They had great recommendations for tourist things to do that met the needs of our family. The hotel and apartment were immaculately clean and staff were so friendly and thorough. We enjoyed the continental breakfast everyday. Some people complained in previous reviews its the same items each day but we found there was a new item each day. I also appreciated the consistency because I knew what to eat the next morning. The woman who does the breakfast has a wonderful spread. The fruit, coffee, eggs and everything were fantastic.
GGuest UserI was a little disappointed that this is not, in fact, a hotel. I think I might have been the only person staying there, I didn't see anyone else except for about 2 seconds in the breakfast room. The only contact I had was by email, and all the instructions were only sent the morning I was traveling, so I didn't receive them until I got to Pico. The room was comfortable enough and very clean. But lots of things are dated. The internet was non-existent. The air conditioner and bathroom fan were both ancient and made a lot of noise. The breakfast was only meh, but the view from the breakfast room was lovely. The location is good, close to town and in a quiet area. I didn't spend much time at the hotel and it was too cold for a swim, but I imagine that would be great when the weather is warmer as the pool also has an amazing view. It's worth it for the price.
GGuest UserThe first room I was given was very old, with a broken floor, damp on the wall by the bed, and paint that was peeling and coming off. The room was located in a separate building from the hotel. I was quite disappointed because this is not what one would expect from a 4-star hotel. The explanation I was given was that I had booked through a budget platform. Luckily, after changing rooms twice, I was finally able to get a room in the hotel’s main building. The reception staff were very kind and understanding of my family’s needs. Once in the main building, everything was exactly as expected. The pool is beautiful with a stunning view, which is the reason I have returned to this property for the fifth time.
GGuest UserI liked everything, great value for money.
The staff's friendliness is the best, the cleanliness is exemplary, I felt at home. The distance is relatively close by car from the airport and relative to the hotel, my room with a terrace, fabulous, magnificent view of the ocean..... I loved it....
SShirley MerciecaWe were very happy with the service. The receptionists were all very helpful, especially Bruno, and the room and beds were very comfortable too. When we requested a mini fridge, they efficiently provided us with one. The only thing we didn't like was the fact that we, as hotel guests, still had to pay €4 to park our car inside. This should have been free for hotel guests.
GGuest UserI WAS PLEASANTLY SURPRISED TO FIND A VERY COMFORTABLE WEEK'S STAY AT HOTEL INATEL. IT IS SMALL AND LOVELY AND EASY TO MANUEVER AROUND THE HOTEL OR TO WALK OR DRIVE TO THE CENTER AND WELL BEYOND THIS VERY CHARMING AND BEAUTIFUL GRACIOISA ISLAND. I FELT VERY AT HOME AT THE HOTEL. EVERYTHING WAS MANAGED VERY WELL BY THE ENTIRE STAFF. THE RESTAURANT SERVED A 3 COURSE DINNER THAT WAS BETTER THAN THE LOCAL RESTAURANTS AND COST LESS MONEY. I HOPE TO RETURN TO GRACIOSA TO THE CARAPACHO THERMAL BATHS AND THE HOTEL GRACIOSA INATEL THANK YOU, H.L. USA
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