Uitstekend hotel in het algemeen. Geweldige locatie en vriendelijk personeel en een geweldig terrein/uitzicht. De ervaring daar kan dramatisch worden verbeterd met slechts twee kleine veranderingen:
1. Service bij het zwembad - u moet zelf voor eten en drinken zorgen. Het toevoegen van een app of belsysteem zou geweldig zijn. Een ober/serveerster bij het zwembad zou geweldig zijn.
2. Betere matrassen. Ze voelden behoorlijk hard aan, als een budgetmatras dat niet past bij een mooi hotel.
Clean hotel, budget breakfast. Old pool (not very clean) and no access to the gym. Far from the city and no transfer.
No restaurant, only a bar with regular food like burgers and pizza (not very good).
Perfect location on a beautiful island. Better get the room with a sea view and watch the boats come in. Good breakfast plenty of choice and wonderful fresh fruit. Staff all very pleasant and spread the happiness.
Excellent pool kept meticulously clean. Hot tub if rain comes and hot sauna. R3 Restaurant just across the road. Gentle stroll along the front into town and the marina.
Мы довольны сервисом и расположением отеля.
На завтрак был большой выбор, интересная система заказа дополнительного завтрака.
Очень хороший спортзал, были там каждый вечер.
Наличие сауны тоже отличное решение, чтобы расслабиться после ежедневных походов в горы.
Порадовало наличие парковочных мест рядом с отелем.
При выселении была какая-то системная ошибка, надеюсь, что персонал её решил. Так как мы спешили в аэропорт и не смогли ждать обновление их информации, а просто отдали ключи от номера.
We had a lovely stay at ANC. We spent 2 nights there after flying in from NYC. It was nice to have the pool, the terrace and be in walking distance to the beach (even though when we went there was too much seaweed to swim) most of the people at the front desk were very helpful. You can also walk to Caloura. These were all good things as we got acclimated from jet lag. Peaceful. One person in particular helped me with reservations and good details on our plans. The dinner was good and the breakfasts seem to be the usual fare, a good variety. We’d recommend staying here.
Er is niet veel naast deze hotellocatie, maar het is slechts 10 minuten lopen naar de oude stad. Het hotel heeft een klein zwembad met uitzicht op het strand. De ontbijtruimte is erg groot. Parkeren is gratis voor de deur en de parkeerplaats is ook groot. Waar voor je geld.
El hotel está en pleno centro de Horta,bajas por una calle y estás en el puerto.Es antiguo pero todo muy limpio y con unas vistas espectaculares. El desayuno es sencillo pero muy rico.LLevaros bañador y gorro ya que tiene gratuitos piscinas exterior e interior,sauna,jacuzzi y gimnasio.Los trabajadores te ayudan todo lo que pueden y hablan español muchos.Hay cerca aparcamiento gratuito
Zeer goed
112 beoordelingen
8,3/10
Prijs vanaf
€ 87
per nacht
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9,0/10
Great
NNodynessoThe check-in was the most problematic part. I hadn't received any instructions from the host (also not in spamfolder) how to unlock the entry gate to the property. It was already getting dark and the host was also not reachable by telephone. Monica from Trip customer service eventually managed to forward the necessary entry codes to me (many thanks for the assistance!).
++ The room was spacious and convenient, the bed was comfortable, the bathroom and toilet were clean and there were enough towels. For those who like to watch TV: a huge flatscreen with plenty of channels. The shared patio with a little swimming pool is very nice with beautiful sea view. The property is quietly situated at a 15 minute walk from the centre of Angra.
-- No written instructions (e.g. WiFi password) or general information (amenities) available. There are shared facilities in the property and the kitchen can be used for preparing meals (self catering). Although the reservation mentioned breakfast included, there was no fresh bread brought in. Not the end of the world but better not mention it as an option. Also unclear if items in refrigerator belong to other guests (self caterers) or are for general use so we didn't touch any. The host was not available by telephone for questions and also never responded to my initial calls on the day of check in. The room was in the basement and from time to time some smell from the sewer pipes lingers in the room.
GGusNSA truly wonderful hotel.
With only 9 rooms, the staff focuses on making every guest experience exceptional.
The location is great, central enough to explore the Island and come back too every day. While the view from, and upon exiting, your room will take your breath away every single time.
All of the accommodations are top notch, the bed was supremely comfortable and even the linens and towels had a plush feeling.
Breakfast options can be slightly redundant but the quality and freshness of the ingredients, along homemade jam and juice, as well as a flexibility to switch things up on the menu, more than make up for it.
We the hotel restaurant is excellent for dinner as well. So much so that we ended up defaulting to it more than once during our stay.
We also appreciated small details like the phone they provided upon check-in that followed us everywhere on the island for spur of the moment suggestions and reservations through the hotel!
All in all, highly recommended, my wife and I know we’ll be back!
GGuest UserWhilst the hotel was very modern it seemed to lack basics such as a kettle in the room (there is a nespresso machine but for any tea drinkers out there they will know that making tea through a coffee machine is far from ideal) and being able to retrieve an iron. Instead you are expected to put items in for laundry when all we wanted to do was run an iron over a shirt for the evening.
Pool area is stunning however has the most uncomfortable loungers you could ever find. They look great but the max stay to bathe is less than an hour before your entire body goes numb.
It seems that this stunning hotel is trying to be a little above its star rating and failing on these few points at just trying that bit too hard for the clientele staying.
Rooms were very clean although signs of some wear and tear are already starting to show.
Location is EXCELLENT and staff helpful, polite and welcoming.
Not sure if we would stay again as we are real sun worshipers and really struggled to enjoy the pool area here.
GGuest UserIm afraid to write all this because this place because when we want to go back here, it will get too busy. We travelled with a baby and the hotel provided a high chair and crib which made a huge difference for us. They even upgraded our room. The staff is very responsive and would respond to my queries prior to arriving. They would help me with any questions at the front desk. Bernardo, Joal, and Claudio were excellent help. They had great recommendations for tourist things to do that met the needs of our family. The hotel and apartment were immaculately clean and staff were so friendly and thorough. We enjoyed the continental breakfast everyday. Some people complained in previous reviews its the same items each day but we found there was a new item each day. I also appreciated the consistency because I knew what to eat the next morning. The woman who does the breakfast has a wonderful spread. The fruit, coffee, eggs and everything were fantastic.
JJAVIER OBESSOThe hotel is in the centre of Horta, you walk down a street and you are in the port. It is old but everything is very clean and has spectacular views. The breakfast is simple but very tasty. Bring a swimsuit and a cap as there are free indoor and outdoor swimming pools, a sauna, a jacuzzi and a gym. The staff help you as much as they can and speak a lot of Spanish. There is free parking nearby.
GGuest UserI liked everything, excellent price quality ratio.
The staff sympathy is the best, the exemplary cleaning, I feel at home. The distance is relatively close to the car of the airport and about the hotel , my room with terrace, fabulous view, magnificent for the ocean ..... I loved ....
这这里悄悄放个阵It is within walking distance to the central area. The room has a balcony and the bedding is clean. The style is relatively old and the soundproofing is not good. You can hear the snoring of the neighbors next door. I did not use the parking lot and swimming pool, so I will not comment.
GGuest UserI WAS PLEASANTLY SURPRISED TO FIND A VERY COMFORTABLE WEEK'S STAY AT HOTEL INATEL. IT IS SMALL AND LOVELY AND EASY TO MANUEVER AROUND THE HOTEL OR TO WALK OR DRIVE TO THE CENTER AND WELL BEYOND THIS VERY CHARMING AND BEAUTIFUL GRACIOISA ISLAND. I FELT VERY AT HOME AT THE HOTEL. EVERYTHING WAS MANAGED VERY WELL BY THE ENTIRE STAFF. THE RESTAURANT SERVED A 3 COURSE DINNER THAT WAS BETTER THAN THE LOCAL RESTAURANTS AND COST LESS MONEY. I HOPE TO RETURN TO GRACIOSA TO THE CARAPACHO THERMAL BATHS AND THE HOTEL GRACIOSA INATEL THANK YOU, H.L. USA
IitravelrussiaDid not like at all. Location is excellent, in the heart of Ponta Delgada. Check-in process is quite embarrassing - self check-in with instructions, sent only 1 hour before check-in after I insisted. Charged for parking, which must be free, as per information on Trip.com, saying “sorry, the information is inaccurate”. The price on their website was twice cheaper than at Trip.com. The room was nice, quite practical with lots of amenities, but some of them were broken. Not that much space, not good with children. Can’t recommend at all, sorry
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