Hotels met Pools in Kanagawa Prefecture, Japan

The room was quite spacious, and being right by the sea, I could enjoy ocean views from the window. The location is super convenient – it's only about 300-400 meters from the Big Ferris Wheel, 700-800 meters from the Red Brick Warehouse, 200 meters from the Convention Center, and 300-400 meters from the Portside Shopping Area. Chinatown is roughly 1.3 km away, and Noge Yokocho is about 1.2 km. Absolutely fantastic location!

Thanks to other guests for mentioning the transportation in their reviews. Getting to the hotel from Odawara was a bit of a hassle, but once I arrived, I felt it was absolutely the right choice. The hotel's location is excellent, with mountain views from the room, and it's clean and tidy. The free, unlimited ice cream at the hotel is delicious and definitely deserves a special shout-out. Breakfast was plentiful, and the dinner buffet was fantastic, with all-you-can-eat sashimi and unagi don, plus surprisingly tasty lobster, and a wide selection of drinks. That evening, I enjoyed the outdoor hot spring all to myself, facing a waterfall and forest – it was incredibly relaxing. The hotel's shuttle bus is very convenient! The staff were very attentive and detailed in their service, with great attitudes and thorough explanations! Apart from the tricky transportation, everything else was wonderful.

The hotel's location is super convenient, close to Minato Mirai and Sakuragicho. There are tons of restaurants in Landmark and Queen's Square, plus my favorite supermarket, Seijo Ishii. Traveling with kids, we opted for a room with a microwave and washing machine, which was incredibly handy. The hotel even provided special toiletries for our child every day, a really thoughtful touch. The hotel itself is new, with a modern design, and the staff are all very enthusiastic. You can even see Mount Fuji from our room! We'll definitely choose Mitsui Garden again next time we're in Yokohama!

Wonderful 3 night stay at a sleepy seaside town. Easy access via Enoden to Kamakura & Enoshima. Restaurants close around 8 so be sure to have early dinner. Try sweet potato crepes by the beach and beware of hawks swooping in for your food. Nearby up the slope is a small dining and shopping area with a supermarket & fantastic ramen shop. Note to take free shuttle bus from busstop next to station or inclined elevator via banquet hall from main road (or risk having to pull luggages up a steep slope!). Tip if heading straight to Airport. Book Narita Express no. 27 from Ofuna direct to Narita Airport. Simply take an Enoden from Shichirigahama station to Enoshima station. Then, walk to the building behind and take Shonan monorail to Ofuna for a quiet ride with luggages.

During our recent stay at Yumoto Fujiya Hotel, we found the location to be very convenient, making it easy to explore the beautiful surroundings of Hakone. The room we stayed in was clean and well-maintained, which contributed positively to our overall comfort. While most of the staff were generally polite, we felt that there was room for improvement in terms of warmth and friendliness, particularly from the reception staff. We appreciated the exceptional welcome from the doorman, who was genuinely friendly and made a positive first impression. One area that needs attention is the breakfast. We noticed a lack of variety, as nearly 90% of the items remained the same throughout our stay. It would be great to see more changes in the menu to enhance the dining experience. We had a disappointing experience at the hotel's Japanese restaurant “Night Snacks (Pub)”. The lady server displayed a lack of warmth and friendliness and did not engage with us during our meals. Totally no smile on her face. It was disheartening to see her provide a more attentive service to the local Japanese customers, which left us feeling unwelcome.  She should be send for some customer services courses to improve her services especially for a hotel outlet. It’s a total disappointment for tourists to bring back such experience.  However, in stark contrast, the staff at the sashimi counter were outstanding. He greeted us with friendly smiles and made us feel acknowledged. The sashimi he prepared was exceptional and truly delicious, earning high praise. Overall, while there were some highlights during our stay, the negative experiences overshadowed the positives. I would rate our overall experience at Yumoto Fujiya Hotel as a 5/10. Given the factors mentioned, I would prefer to explore other hotel options during our next visit to Hakone.

The hotel is noticeably dated. The rooms have a persistent old-carpet smell, and the advertised room views are misleading. We selected this room expecting abundant natural light and a panoramic 280-degree view, based on the photos provided. In reality, roughly half of the supposed windows are frosted for privacy reasons, something carefully obscured with curtains in the website's photography. The actual view consists primarily of an office building, an amusement park and several construction sites, one of which appears to be a recent development within the amusement park. Due to very poor sound insulation, we could hear jackhammers starting from around 7:30 a.m. each morning. Due to the same reason one would hear every speeding motorbike and, every weekend, loud window-shaking partying early to late evening. The Ferris wheel prominently featured in the hotel's marketing materials is visible only if you stand at the extreme left window of the room. By contrast, the ventilation shafts directly below the room are impossible to miss. When I inquired about changing rooms, the staff did not acknowledge the discrepancy between the advertised and actual views and instead attempted to upsell us to more expensive room categories. The gym exists largely in name only. It consists of two pieces of equipment in a cramped room that closes early, and guests must request special permission each time they wish to use it. To make matters worse, the hotel entrance emits a continuous high-frequency sound. I understand such devices are sometimes used to discourage loitering or deter pests, although their effectiveness is debatable. For younger guests or anyone without significant hearing loss, the sound is distinctly audible and quite painful every time they enter or leave the hotel.

When checking in, the hotel will explain the tourist route of Hakone. It's a no-brainer to check in and just follow the map provided by the hotel. The service exceeded my expectations. I felt like a princess returning home during my stay. I thought this was the standard Japanese service. But later I stayed in other hotels and found that the service of Gora Kadan is far better than other hotels of the same price. The room is a bit old and the shower is also very old, but it is cleaned quite well.

My husband and I stayed at Hotel Okada for 2 nights for our honeymoon, and it was a truly wonderful experience. • Honeymoon Surprise: The staff provided excellent service and even prepared a thoughtful welcome gift for our honeymoon, which made us feel very special. • The Room & Amenities: Our room was spacious, spotless, and very quiet. The highlight was definitely the private open-air bath in the room—so relaxing and peaceful. We were also pleasantly surprised to find complimentary skincare sets and facial masks provided in the room. It shows great attention to detail. • Dining: Both the breakfast and dinner buffets offered a wide variety of delicious options. • Location: Getting to the train station is easy with the shuttle bus that runs on a reliable schedule. If you prefer to walk, it's a pleasant 19-minute walk.

Environment: The hotel is located in the mountains, the air is very fresh, the night is very quiet, there is a small river and a small waterfall next to it. The hotel is not far from Hakone Shrine, Lake Ashi and other attractions. Service: The service is very thoughtful, breakfast is very rich, and you can also book lunch and dinner. Facilities: The overall decoration of the hotel is relatively new, and the room area is much larger than that of a hotel in Tokyo at the same price. The hotel's hot springs are indoor and outdoor, very clean, listening to the sound of the waterfall outside the hot springs is very pleasant.

Facilities: As expected from a century-old garden, it's a truly exquisite Japanese style. The room even has a private hot spring, and it's incredibly clean! A germaphobe's dream! Hygiene: Extremely clean, and the yukata (robe) was very comfortable. Don't even get me started on the food – it was beyond amazing, with two different meals a day. The service was superb too! Environment: Very comfortable and quiet. I especially loved the garden; I imagine it would be even more beautiful during autumn when the maple leaves change. Service: Excellent! The front desk staff even remembered me by face.