Hotels met Pools in West Midlands, United Kingdom

Nice relaxing place, beautiful garden. Only issue I had no water available at night. Vending machine cash only. Rest of hotel card only. Reception staff were not helpful. Could not offer a glass of water. Disappointed.

Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe. Pros: Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too. Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful. Rooms are spacious and bed are comfy. Cons: Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked. A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre! My friends was stucked to the same room till the end of her stay w a FAN! Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.

It was an amazing experience we got free stuff for the kids which was a colouring book set and a free voucher for snacks.The room was clean, the breakfast was absolutely delicious and the pool and the jacuzzi was comfortable.The staff were also very nice,kind and respectful.

Exceptional service for a half board stay on weekday that offered a tasty 3-course dinner and breakfast in such a premium hotel with pool, gym room, steam room and sauna! Definitely worth to come again and again!

The hotel is ideally located bear the NEC Birmingham. We were there for an event, and combined it with a visit to our daughter in uni in the city. The amenaties were excelkent. Had dinner in the restaurant both nights. Food was of a high standard and reasonably priced. Woukd stay here again.

I’ve been in this hotel for like 4-5 times, i would recommend, It’s quiet, comfy, the rooms are clean…however there’s been times where i asked to change rooms since the heating wasn’t working and cause one room had a slight broken window and this was during January…would’ve froze to death. There’s rooms with a large bed.. and other rooms have like the standard double size bed. I give this like 4/5.

Overall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.

We watched a Liverpool match while eating dinner. Brilliant! Breakfast was amaizing. The kids enjoyed the golf 💯

Prima verblijf gehad, maar geen 4 sterren waard. Gastvrijheid was niet optimaal aan de receptie. De Jongen brabbelde onverstaanbaar Engels. Deed geen moeite verder. Restaurant is op vrijdag en zaterdag dicht Mager ontbijt Geen kaas en geen vleeswaren alleen vettig Engels ontbijt. Verder niet schoon. Vies en slecht afgewassen bestek Geen t****e keer

Best swimming pool in Conventry, extra £5 per day per visitor, so I didn’t join. Self-check in, no service. Pub and Starbucks downstairs, Friday 4pm onwards free car park until Sunday. Weekday parking fee applies.