Geplaats op16 jul 2026|Deluxe King
Guest UserThis hotel is an investment by Singapore's Temasek Holdings, and it attracts a good number of international guests, especially from Singapore. The overall environment of the hotel is quite pleasant, feeling almost like a garden. However, there are some shortcomings:
1. The lobby, both in terms of overall size and the front desk area, is very cramped, leading to overcrowding and noise.
2. Among the front desk staff, some colleagues are very dedicated, like Jane, who, despite appearing new, is very conscientious. However, another young man, Jerry, seemed to lack patience.
3. In the rooms, the air conditioning's cooling performance was only average.
4. For a foreign-invested hotel, all the English 'Guest' signs in the elevators were misspelled.
Overall, the hotel's location is decent. However, it primarily caters to group tour clients, and the attention given to individual travelers seems to be a bit weaker. I hope to see improvements in the future.
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Prijs per nacht vanaf:£ 41
Geplaats op4 mei 2026
Anonymous User
I rarely write long reviews, but this hotel, at best, is a business hotel. Don't try to market it as a family-friendly hotel when it's clearly not. Just adding a few kid activities and a small train doesn't make it one.
1. The room had absolutely no children's amenities: no kids' toothbrushes, no kids' slippers. You couldn't even install a bed rail because there was nowhere to attach it. 😂
2. The showerhead was broken, with water leaking from the side.
3. There were only two extremely high pillows. Seriously, don't standard hotels usually provide four pillows? Two high, two low? I ended up having to sleep with clothes propped under my head.
4. The front desk staff (the guy with glasses) during both check-in and check-out had the same unhelpful attitude as a budget hotel chain's front desk. In fact, a budget hotel might even be more welcoming. If you don't want to work during the May Day holiday, just switch shifts! 😠
5. The housekeeping auntie definitely hasn't been trained. She was pushing a huge mattress and nearly hit a child while turning a corner.
The only positive feedback I have is for the kind female front desk staff member who enthusiastically helped me find my lost ID card.
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Prijs per nacht vanaf:£ 40
Geplaats op8 okt 2025
Spongebobsquarepants
Five-Day Stay in Nanjing
Check-in Experience
We arrived early at around 6 AM due to the difficulty of booking train tickets during the holiday season. Although check-in was at 3 PM, the staff kindly accommodated us with an early check-in for an additional fee.
Accommodation
We stayed in two types of rooms during our visit:
Single Room - Spacious and located in a peaceful, quiet area of the property.
RV Room - Situated near the camping area where families and friends gather around a large bonfire for singing, BBQ, and games.
**Ratings**
Staff: 8/10 - Friendly and accommodating throughout our stay.
Shuttle Service: 10/10 - The driver was exceptionally pleasant and always smiling. Since my daughter has asthma and walking long distances is difficult for her, we frequently requested shuttle service between locations. This was especially helpful as ride-share drivers typically drop off at the entrance, which is quite a walk from the rooms and facilities.
Breakfast: 10/10 - Excellent variety of traditional Chinese dishes. They were accommodating when my husband requested takeout.
Cleanliness: 10/10 - Both rooms were clean, including the beds, towels, and bathrooms. As my daughter’s asthma is triggered by dust, I was pleased that the rooms were clean enough that she didn’t experience any sneezing or symptoms. We all slept well for the entire five days.
**Things to Consider**
It’s highly recommended to have your own car, as the property is quite far from the city center.
If you enjoy nature and outdoor activities, this place is ideal. Activities include:
- ATV rides
- Fishing area
- Playground (note: adults are charged rather than children, so it’s more economical for only one adult to enter)
- Small animal area featuring rabbits, ostriches, and llamas (15 RMB entry)
- Train ride (30 RMB)
The coffee shop has a wonderful atmosphere and aesthetic appeal, making it popular for photos. The property itself is spacious and perfect for leisurely walks. There’s also a temple nearby, approximately 20 minutes away by car.
**Challenges We Faced**
My daughter developed a fever and experienced diarrhea during our stay. When I called the front desk for help, the staff member wasn’t very accommodating and suggested my husband go buy medicine. This was difficult for us as foreigners who don’t speak the language well. I felt sad and helpless, especially when we couldn’t get any taxis or cabs to pick us up. We wanted to take her to the hospital, but no cabs were available.
However, the next morning, a staff member spoke with me who was extremely kind and accommodating. They even offered to drive my daughter to the hospital, which I declined because we needed to catch our train and she was feeling better after taking medicine. They drove us to the South Railway Station and thoughtfully gave my daughter bags and drinks. It was a very kind gesture that we truly appreciated.
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Prijs per nacht vanaf:£ 16
Geplaats op21 jan 2026
Guest UserThe room had so much character, you could tell the owner put a lot of thought into every detail. The service was also incredibly attentive; the owner tried their best to accommodate all our requests. Highly recommend! And since it wasn't peak season, the room rate was quite reasonable too.
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Prijs per nacht vanaf:£ 39
Geplaats op10 jul 2026
Guest User
My friends and I came here for a relaxing vacation, and it was a fantastic experience. In the mornings, I enjoyed a refreshing walk along the lake. During the day, my companions and I played ball on the sports field, passing the time pleasantly. The guest room had an excellent view, and the balcony offered a superb sightseeing experience. The mattress was just right – not too soft, not too hard – ensuring I slept very well. The evening activities organized by the G.O. were relaxed and fun, creating a wonderful atmosphere. The facilities were comprehensive, and the overall environment was quiet and elegant. Angel Raina provided professional and attentive service. It was a brief escape from daily琐碎, and I had a very relaxing and enjoyable holiday.
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Prijs per nacht vanaf:£ 77
Geplaats op19 jul 2026|1 King Essential Courtyard River View
Feifeifei12134As a seasoned traveler with extensive luxury hotel experience (having stayed in nearly a hundred and being a 'Black Diamond Partner'), this was my first time trying the Kimpton brand. My main reason for choosing this hotel was my strong interest in Kengo Kuma's concept of a 'granular structure' Suzhou garden landscape, and I wanted to experience it. The result, I must say, far exceeded my expectations.
On the night of my check-in, it was a stormy evening. Under the interplay of wall washers and granular lighting, a beautiful rain curtain formed over the classical eaves. Coupled with the white noise, the quality of sleep significantly improved, and the ambiance was just right.
My choice of the 'Cool Garden Water View King Room' was an absolute highlight. The room was spacious and airy, blending the elegance of Suzhou gardens with modern minimalist design. The attention to detail in the room's amenities, a testament to HBA Interior Design, was evident and far surpassed what one would expect at this price point. The room featured a Serta mattress, a capsule coffee machine, and custom-scented bath amenities (available for purchase at the gift shop). What's more, the body wash, shampoo, conditioner, and lotion each had a unique scent! This is a significant step up from most luxury brands that often offer a single citrus scent across the board. The first round of mini-bar drinks was also complimentary, and it's worth noting that the selection featured unique local specialties like 'Wang Shanzha' (hawthorn drink) and white peach soda, rather than just standard colas, showcasing a thoughtful integration of local flavors.
Of course, the impeccable and attentive service is a must-mention in this review, easily comparable to (if not surpassing) the butler service at domestic St. Regis hotels (where butler service often isn't 'in-person' unlike in Europe or other Asian St. Regis properties). Our butler, Vickey, proactively added me on WeChat before check-in and was consistently responsive and thoughtful throughout our stay. Whether I was inquiring about hotel facilities, nearby attractions, or had any spontaneous requests, she responded instantly and resolved them efficiently. The hotel's location is also very convenient, nestled in the old city of Gusu – a tranquil retreat amidst the hustle and bustle – making it easy to access attractions like the Humble Administrator's Garden and Pingjiang Road. From the top-notch hardware to the warm service, this stay was flawless, and I will definitely choose this hotel again on my next visit to Suzhou.
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Prijs per nacht vanaf:£ 115
Geplaats op31 mei 2026
Guest UserThe location was directly at the tourist attraction very convenient. Hotel amenities are great, love the Dyson hair dryer and the hot water dispenser save time to boil. A very warm feeling staying in tte hotel as they will serve evening drink into our room and on the check out day they packed us a small bag of titbits which elevated the whole staying experience that they care for every guest. The staff were very friendly and polite, have to give special credits to 小海 and the 小姐姐 at the front desk whom served us on day 1. Despite my endless questions, they still patiently attended to me. Last but not least the wonderful shuttle service that they provide and the driver gave us good advice. Thumbs up to him!
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Prijs per nacht vanaf:£ 120
Geplaats op17 jul 2026|2-bed Room With City View
Guest UserOur entire stay was made perfect by Sophie, our dedicated butler, whose thoughtful and meticulous service truly stood out. Our room was cleaned to a spotless and comfortable standard daily, and all our requests were handled promptly. Sophie even proactively offered recommendations for local attractions. Her gentle and friendly demeanor, combined with a diligent and responsible work ethic, struck a perfect balance between providing excellent service and respecting our privacy. It was a truly hassle-free and delightful experience, making for a perfect stay.
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Prijs per nacht vanaf:£ 57
Geplaats op17 nov 2024|Qi Chi Courtyard Private Hot Spring Family Room [Terrace + Independent Private Hot Spring Pool]
Guest UserWe booked a private family room, and the housekeeper, Ms. Zhou, checked us in and took us to the guest room. The room has a large bed and a small bed. The bathing pool is in the yard. If you need to soak in the hot spring, just tell Ms. Zhou and she will happily come over and help fill the hot spring water. She is a very nice person. I really like her. No. I had to go to the public hot springs to soak with others, it was very comfortable. I also went to Nanshan Bamboo Sea. The air was very good. I had a very good accommodation experience this time. I will go there often in the future!
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Prijs per nacht vanaf:£ 124
Geplaats op20 apr 2026
Guest User
I came to Nanjing for Liu Yuning's concert, and the Regalia Hotel I chose this time truly exceeded my expectations. The hotel is about 3 kilometers from the venue, so a taxi ride was very quick. After the show, I could get back to my room quickly to rest, avoiding a lot of traffic headaches. The location is absolutely perfect for concert-goers. What touched me even more was the hotel's service, especially Ada at the front desk. She was so warm and attentive, making me feel incredibly welcomed from check-in to check-out. It added a lot of warmth to my solo fan-chasing trip. Although the room wasn't huge, it was decorated very cozily and was impeccably clean. The bedding was comfortable, allowing me to get a good night's sleep after days of rushing around and the excitement of the concert.
The only 'minor regret' was Nanjing's weather these past two days – the temperature fluctuated quite a bit, which was a bit unexpected. However, the hotel itself was always warm and comfortable. If I come to Nanjing again for a show or to visit, Regalia will definitely be my first choice!
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Prijs per nacht vanaf:£ 49