Hotels met parking in Sarawak, Malaysia

"(1) Facebook Messenger Admin is iets minder gevoelig om binnen een snel tijdsbestek op vragen van klanten te reageren. Vraag vandaag, antwoord morgen. (2) De liftknop (aan de zijkant) voor gehandicapten werkt niet. (3) Er is geen vloerdroger voor gebruik in het zwembad. (4) De koks zijn iets minder vriendelijk dan de receptionisten van Kenyalang Restaurant. (5) De toegangsdeuren tot het zwembad zijn een beetje verwarrend en sommige zijn op slot. (6) Geslachtssegregatie bij het zwembad wordt niet afgedwongen, zoals aangegeven op de bewegwijzering. (7) De kamerspiegel is niet getint, een beetje vies, maar er zijn scha**** gordijnen voor privacy. (8) Het waterafvoergat in kamer 542 is enigszins verstopt en zorgt ervoor dat het water elke keer dat ik doucht, stagneert. (9) Doucheleidingen zijn niet gebruiksvriendelijk en moeten gerepareerd worden voor een soepel gebruik. (10) De gastvrijheid van de receptionisten, de snelheid van het personeel dat spullen naar de kamer brengt, verdient lof."

"We really enjoyed the ambience of the hotel. It is clean, fresh, and pleasantly scented. The room is spacious, and the bed sheets, pillows, and mattress are very comfortable and well maintained. The bathroom amenities are complete, and the water pressure is good. The facilities, including the swimming pool and gym, are also well maintained. The hotel is conveniently located next to a mall, which is perfect for shopping, and there are many great dining options nearby. Area for improvement: The hairdryer is quite small and not very powerful, so it takes a long time to dry long hair."

"Always a good time at Sheraton. This time I had the time to use the gym, tho small it has enough threadmills. Swimming pool is lovely in the evening too."

"The management needs improvement. Even the simplest check-in process can go wrong. Our two-night stay was reduced to one night, and we were even called and asked why we didn’t check out on time. We explained the situation to the hotel management, but they never called us back. After that, We were so nervous that we thought the hotel had thrown our things out, so we rushed back to the hotel to deal with it. They didn’t even an apology."

"Both left and right are surrounded by either pub or karaoke lounge. Not recommended if need a peaceful stay & good night sleep. However, it has good basement car parks to ensure safety parking. Hopefully the hotel will do better sound proof to all windows especially all superior rooms."

"The hotel is beautifully designed, with an elegant atmosphere that creates a very comfortable stay. The interior is stylish, and the bed was exceptionally comfortable, allowing me to have a great night's sleep. However, I believe the hotel should pay more attention to housekeeping and quality control, especially considering it is a newly opened property. The white coffee table in my room was covered with a noticeable layer of dust. When I wiped it with my hand, dust came off immediately. Surprisingly, the other tables in the room were clean, so it seemed that this particular table had been overlooked. I also found dust on the floor beside the glass panel next to the bathtub, which looked as though it had not been cleaned. In addition, there was a loose screw beside the fish tank, along with visible traces of unfinished construction or installation work. These details should have been properly cleaned up and inspected before the room was handed over to guests. The weighing scale also had visible dirty marks on it, which did not leave a good impression. Another disappointment was that I called Guest Services twice to report these issues, but no one answered either call. In the end, I gave up trying. Overall, I genuinely enjoyed the hotel's beautiful design, elegant ambience, and comfortable bed. My experience would have been much better if more attention had been given to cleanliness, room inspection, and guest service. I hope the management will address these issues, as the hotel has great potential to provide an excellent guest experience. Should the hotel require further clarification, I would be happy to provide videos documenting the issues I encountered during my stay. I hope this feedback will be helpful in improving the overall guest experience. Room 501"

"De kamer is ok en schoon, de prijs is redelijk, maar er is geen keuze voor het ontbijt, de prijs komt niet overeen met het aangeboden menu, het is te duur. En voor de betaling van het ontbijt voor de kinderen is het het verstrekte eten niet waard, er is geen keuze voor het ontbijt..."