The room is clean, quite spacious in a Japanese standard (I stayed with the one in Tokyo in the same group and this is much better) sadly they don’t have onsen or public bath which is a bit disappointing. But the convenience of locating exactly next to the JR station is superb! Before you check in you can actually chill at the lounge with free drinks and nice view. quite relaxing with a good view of the Sendai city.
Hotel is a bit old, but good welcoming service (and free drinks on the first floor with a good choice), location is convenient, good restaurants and a supermarket nearby
We went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel.
Fijn hotel met ruime kamer. Modern ingericht, goede sfeer en de kamer was erg schoon. Het ontbijt is uitgebreid met ruime keuze. Zowel Aziatische als Westerse gerechten. Het hotel is makkelijk te bereiken. Vlakbij het station en de metro zit om de hoek. De locatie is sowieso prima want het ligt midden in een wijk met veel leuke winkels en restaurants die je lopend kan bereiken. De bezienswaardigheden zijn allemaal goed vanuit het hotel te bereiken.
Perfect hotel location. A few steps to the shopping streets, restaurants, groceries, and convenient stores. A few minutes walk to train stations. Hotel was clean and we were given a family room instead of just a double bed room with windows facing the main road where the shopping streets are. Staff were all nice.Price was reasonable as it was not a busy season. Breakfast was reasonable for the price. Would love to stay again next time we are on that side. Thank you.
We booked one room on the first day it seemed like a Japanese bathroom that the floor is wet Probably not renovated yet The next day we got the room with modern bathroom
Our stay was pleasant the rooms were clean Thanks to google translate that even the front reception was not quite fluent in English we could communicate very well Very convenient location Right next to the main train station a lot of restaurants to choose from also next to the shopping mall There is a fish market nearby but most of the fish is for your own cooking Can not buy fresh sashimi there There is a seafood restaurant close to the market
The hotel is about 15 mins walk from Shiroishi Station and 4 mins walk from Shiroishi Zao Station. The room is quite big and bed is very comfortable. There are a Key Cafe in the Lobby and also 2 japanese restaurants. I have a pleasant stay in the hotel.
Better than expected, clean room and room size is larger than those in city.
Convenient store next door make it even more convenient.
Staff is welcoming even we don't speak a word of Japanese.
I had a pleasant stay with my friends for 7 days. The price was so good that we decided to have our own room for each of us. The size is decent, I could wide open my large luggage without any trouble walking around the room.
The location is not bad, like 10mins walk from the JR Sendai Station, and quite close to the most popular restaurants in Sendai.
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9,3/10
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9.2/10
Great
ZzhglongThis was my second stay at this hotel. Coincidentally, it was during a Japanese long weekend, and the room rate for two nights skyrocketed from over 800 to nearly 1500 yuan. The bed also downsized from 1.6m to 1.4m. My experience declined, but that's not the hotel's fault, it's my wallet's fault.
GGuest UserJust a 5-minute walk from the JR station. The front desk staff were really enthusiastic and even upgraded our room! It came with a massage chair, which was super comfortable. The room itself was quite spacious, and the hotel facilities were new and very clean. The only downside was the lack of a hot spring, which was a bit of a miss.
GGuest UserJust a few minutes' walk from Hirose-dori subway station, the hotel's location is extremely convenient, surrounded by numerous dining options. Having a convenience store on the ground floor is also a reassuring plus.
We stayed in a moderate non-smoking room for two. While the queen-sized bed was comfortable, it felt a bit cramped for two, though it would likely feel quite spacious for a solo traveler. The mattress firmness was just right, and the air purifier was a welcome amenity.
The bath area was nicely separated from the toilet, preventing any concerns about water splashing out, and the rain shower was a pleasant feature.
The front desk staff were friendly and left a positive impression.
One minor point is that the air conditioning throughout the hotel, including the lobby and hallways, felt a bit too strong. The complimentary coffee service in the lobby was a nice touch, but it was a shame that it couldn't be taken back to the room.
Overall, it's a clean hotel with excellent service, and we left feeling very satisfied.
GGuest UserLocation a little away from the centre, no that easy to get to but in a quiet residential area. Very friendly staff with good service. Also allowed to leave baggage after check in. The lady who helped with that also had perfect English. Unfortunately I ended up at a time where the prices were extortionate due to some event happening but this was the most affordably priced option without sacrificing too much, also one of the very few with rooms available at that time too. Happy with this and would recommend if you don't mind a bit of distance to the centre.
GGuest UserI absolutely loved this chain hotel. It's conveniently located very close to the station, though I'd recommend using navigation for the most straightforward route. Upon exiting the station, the easiest way is to head up to the second floor, walk a short distance, cross the street, and then take the stairs down. The room was a good size, and the layout was very practical.
EElle2024At JR Sendai Station, close to the East Exit and easy access to the Shinkansen floor, altough there is still a small walk. The lounge is quite nice too. I arrived half an hour early and the front staff said my room is ready so they let me up. Thank you for the flexibility!
Room is bigger than your average jp size and the bath is especially nice! With bath salt and massage nozzle and everything.
GGuest UserThe ryokan location is excellent. My room has a huge picture window facing east. I can see the famous bay with its many islands, including the Fukuura island (福浦𡷊), in the morning with wonderful sun rise view. The Japanese breakfasts were excellent especially the one on our second day… fresh grilled fish, etc.. The Kaiseki dinners for both nights were wonderful with fresh grilled fish and high grade wagyu beef plus oyster cooked to perfection. The Onsens on the other hand are just Okay. However with the view of Fukuura island and its red bridge … nice.
Cch.bWe stay here for two consective years and the main reason is their breakfast buffet which is not a huge line but they had every local famous items to offer, one of the best breakfast with variety of local choices for guest to enjoy with proper menu rotation. Easy access from Sendai station, walking distance to Sendai Station, Bus stop, Aeon supermarket, Montbell shop, lots of nearby local restaurants, family mart and 7-11. coffee capsule machine available at lobby from afternoon time onward.
KKeith077852Very nice and clean. The public bath is a plus for travellers who wish to have one in an urban area. The cost per room per night is also very attractive!!!
SSpike~378The hotel was very dated and was also very small. The paint on the walls of our room looked like they were coming off at any time. However the bed was clean and the room was also decently cleaned.
All the basic amenities were provided during my stay and the staff were also courteous and friendly! The hotel is also located about a 10mins walk away from JR Sendai station so it is definitely convenient.
Overall, for the price you are paying it’s definitely worth it if you are just looking for a place to sleep for the night and go out in the day.
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