Hotel in de buurt van City Centre,Liverpool66.7% van de bezoekers kozen dit gebied
DDennisB2026.03.16
Hotel was a little run down and the rooms were only to be expected for being around 150+ year old hotel, the bathroom was a little updated and pleasant. The lifts were very bad and non responsive, had to walk down the stairs which is not ideal if we had mobility issues, the breakfast was, Well let's just say Avoid!!
Customer service was a little bit patronising to say the least.
All in all probably a 3/10 if being kind.
Hotel in de buurt van City Centre,Liverpool66.7% van de bezoekers kozen dit gebied
GGastgebruiker2025.05.30
The location
The view for LFC parade
Great view and great atmosphere
The hotel reception
All is good
I have just one point , the security in front of the door for hotel activities should respect the hotel guests , I don’t wear ring for the activity but i am in hotel . He should ask me nicely without pushing me because i didn’t wear ring .
Hotel in de buurt van City Centre,Liverpool66.7% van de bezoekers kozen dit gebied
AAntonctc2025.12.04
very basic room, no in-room hairdryer or small towels. Nice staff. not worth staying too long, a bit expensive due to the inflation caused by the matchday but decent location.
Hotel in de buurt van City Centre,Liverpool66.7% van de bezoekers kozen dit gebied
GGastgebruiker2025.05.03
Lovely receptionist. Luggage held if you are earlier than check in, same for check out, we spent the day in Liverpool after 11am check out, collecting just before return train at 4pm. Room spacious and clean. 4th visit and will be returning.
Hotel in de buurt van City Centre,Liverpool66.7% van de bezoekers kozen dit gebied
GGastgebruiker2023.07.29
Apartment was very nice, it could have been cleaner though, room had a damp smell the whole time we were there which wasn’t nice, even keeping windows open didn’t help, facilities were good, had everything I needed. Definitely not luxury but nice.
Hotel in de buurt van City Centre,Liverpool66.7% van de bezoekers kozen dit gebied
GGastgebruiker2025.12.22
Have previously stayed in this hotel several times. We paid for a late check out but ended up having housekeeping knocking on our door and attempting to enter at 10am anyway 🙄. Our tv wasn’t working which go fixed quite promptly in fairness, our bed was rock hard though that we both woke up with sore backs. Not our usual standard of stay.
Hotel in de buurt van City Centre,Liverpool66.7% van de bezoekers kozen dit gebied
GGastgebruiker2026.01.14
Hi had a great stay excellent location would definitely stay again .. only thing was the electric heater in room made a clicking noise early hours every night .
Hotel in de buurt van City Centre,Liverpool66.7% van de bezoekers kozen dit gebied
LLucy Kendrick2026.01.26
I have stayed at The Pullman before and had no issues, however this time we were not overly impressed.
I paid for a king room, but when it came to the evening we soon discovered we had been placed in a room with a zip lock bed which had not been connected, causing there to be an uncomfortable and noticeable gap between the 2 singles. There was also dried blood on the sheets.
We spoke to reception and we were offered an alternative room with a king sized bed.
Unfortunately, the room we were placed in was directly above the arena where a rave was taking place meaning the bass reverberated around the whole room until approx 11pm.
We had been out for a meal on the docks, and upon returning to the hotel we were met with rave goers slumped in the doorway, and a guy urinating outside one of the entrances, as well as groups fighting directly outside and gathering in the hotel bar/foyer.
Not a great experience at all!
Hotel in de buurt van Anfield,Liverpool11.1% van de bezoekers kozen dit gebied
AAlexandra King ZA2025.05.16
We wanted to see Anfield Stadium and enjoy being part of the local community. Hotel Anfield was the best choice we could have made. The rooms were clean and comfortable but the bar area really won us over. As LFC fans, it was a dream. For what we paid and what we got, the experience overall was superb. If you are a Liverpool fan going there for the first time, this is where I recommend you stay.
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7.4/10
JJay-PeeMy Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience
Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience.
The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep!
I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived.
The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city.
What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking.
The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place.
Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank.
**Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.
TTMagI like the old fashioned feel of the Adelphi the history and just the splendor of the building.
I have one criticism I'm disabled using a walking crutch and in the breakfast room no help from the staff. I had to ascend floor steps with a walking crutch taking my plate.
No offer of help.
You may say I should have asked but for Health and safety reasons the staff ought to have offered
GGuest UserI booked the cheapest plan, which was a double room, and since I was traveling alone, I had plenty of space. The front desk staff were all very kind and friendly. I stayed for two nights, and they even tidied up the room midway, so it was always clean. The breakfast buffet was also delicious, so it's a shame I couldn't have it on the second morning due to my flight schedule. I wish there had been slippers in the room.
DDeepanshu kapoorI had a good stay at Pullman Liverpool. The hotel was beautiful, clean, and well maintained, and the staff were very helpful and welcoming throughout my stay. The overall atmosphere and comfort made it an enjoyable experience.
The only downside was that the dental kit provided was expired, which was disappointing and something that should be checked more carefully. Aside from that, everything else was great and I had a pleasant stay.
MMomo101It’s a nice hotel … an old building and once was ymca building by the sign at the roof of its building.
Small room, kind a very small if being a large suitcases 🤭
Still on the renovation by the time I got there … so the room still smells like paint … but overall it’s nice enough
GGuest UserWe stayed here the night before creamfeilds I will start with the good points .. Staff 10/10 so helpful and very good customer services skills.. cleanliness was top notch, the breakfast was plentiful, the mattress in the bed room was actually one of the most comfortable hotel mattresses I have stayed on and I was thinking we would get a lovely nights rest before our festival but on to the bad points. we had the worst nights sleep of our lives our room was facing the road. Now this road is busy throughout the whole of the night. It is non stop, you can hear every car, every lorry, every motor bike, every horn every engine zooming past all throughout the whole night ! We barely slept a wink !! We was shattered the next day. We told the staff the manager said to go through the app we booked on and we can get 20% back as they would of gave us a free breakfast for our trouble but we had already bought one . The manager and receptionist were so lovely. They do know this is an issue and have been trying to get something implemented from the company to resolve this issue as it’s not just us who have complained about this .. and unfortunately I would not stay here again until the issue is resolved and they got the triple glazing windows to reduce noise otherwise I would much rather book another hotel without the noise issues so I could get a good nights rest ..
VValGreat value hotel with friendly & helpful service. Room decor a little dated but impeccably clean and with comfortable beds.
Hotel is old airport terminal and there are old planes on the ‘airside’ behind the building!
JJanieLizNegative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
AAlaa FayedThe room was clean and the location was across the road from the Royal Liverpool hospital. The only drawback was that the room was equipped for people with physical challenges. Although great, this meant the sinks are fitted very low. For a 6'4” tall man, that was inconvenient for my back.
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