De kamer was schoon en netjes, het beddengoed was comfortabel, de badkamer was schoon, de douche was aangenaam en het kleine balkon bood uitzicht op de tuin en de bergen in de verte, met frisse en koele lucht. Het is bijzonder geschikt voor gezinnen met kinderen, aangezien er een kinderzwembad is. Er waren echter maar weinig Aziaten aanwezig. Als u alleen geïnteresseerd bent in de accommodatie en niet in zwemmen, is het een zeer comfortabele plek om te rusten en te ontspannen. U kunt de omgeving verkennen; het strand is niet ver weg en er is een supermarkt langs de weg. Het personeel bij de receptie was professioneel en sprak Engels.
Modern, elegant en zeer goed gelegen hotel. De kamer was geweldig en erg schoon. Het enige waar ik spijt van had, was dat het zwembad gesloten was. Het uitzicht vanaf het dak is het zeker waard.
Het is de t****e keer dat we in dit hotel zijn geweest en het blijft ons verbazen. De zwembaden, tuinen en faciliteiten zijn prachtig, het eten en het uitzicht op het restaurant en de bar zijn fantastisch. Het enige is het verbouwen van de kamers die verouderd zijn, maar met dat uitzicht op zee is alles vergeven
Paradise in the Parador on ElHierro. Lovely modern hotel in quiet location. I have been travelling on foot and bus on ElHierro for 2 weeks. This is the best Hotel on the Island.
The room was comfortable, with a cozy bed and all the necessary amenities. The reception staff were great , and we are very grateful to them for allowing us to leave our belongings before check-in.
The views, of course, were incredible, as the hotel is located in a picturesque area. There is also an indoor pool with views of the teide.
At the same time, we spent the night in the company of cockroaches, which, in my opinion, is absolutely unacceptable in a hotel where room prices start at $140.
We informed the reception about this, and when we asked if any compensation was possible, they smiled at us and said that it was not possible.
De locatie van het hotel is zeer goed. Het ligt zeer dicht bij de pier. Er zijn restaurants in de buurt en veel merkwinkels. Ik kocht een koffer en drie rugzakken van dezelfde stijl en verschillende kleuren in de Samsonite-winkel op de hoek. Iedereen prees ze omdat ze er mooi uitzagen.
Een zeer gezinsvriendelijk hotel met eigen kookgelegenheid.
Er zijn veel activiteiten voor zowel volwassenen als kinderen, maar de kinderclub kan soms wat krap zijn, omdat deze soms wordt geannuleerd. De zwembaden zijn geweldig en populair. De locatie en het uitzicht vanaf de achterdeur naar het strand zijn fantastisch. Perfect voor zonsondergang en zonsopgang. Ruime open keuken om zelf te koken. Prachtige gebouwen. Vriendelijk personeel.
Mijn vrouw en ik hebben een fantastisch verblijf gehad in dit hotel. De accommodatie is prachtig, schoon en aangenaam. Het personeel is erg gastvrij, beleefd en vriendelijk.
De restaurants waar we hebben gegeten waren erg goed (Los Menceyes en Los Laureles).
Het ontbijt is gewoonweg fantastisch. De keuze is enorm en van hoge kwaliteit.
We hebben ook de mogelijkheid gehad om het hydrowellnesscircuit te proberen. Het was erg ontspannend en rustgevend. De sportschool is ook goed uitgerust, wat zeer gewaardeerd wordt!
Tot slot waren we zeer aangenaam verrast door een leuke verrassing: een fles champagne en macarons aangeboden door het hotelteam om ons te feliciteren met onze bruiloft.
We raden dit etablis*****t aan!
Nogmaals bedankt 🙏🏻
Een prachtige plek, voor de duinen een paar minuten lopen, in het huis alles nieuw, er is een keuken, en alle voorzieningen, prachtige terrein, zwembad, zeer rustig in de avond. Ik zal blij zijn om terug te komen.
Uitstekend
76 beoordelingen
9,3/10
Prijs vanaf
€ 65
per nacht
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GGuest UserSanta Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable.
A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled.
Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe.
In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative.
It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice.
Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.
GGuest UserWe had a nice clean appartement which was very spacious. The bed is really good, very soft and we slept like babies. Bathroom was nothing special but clean which is the most important thing. Breakfast is a bit on the expensive side. (8,- for 2 small orange juice). The staff was friendly. We would’ve liked to stay longer but unfortunately it was fully booked. The only downside was the 100,- borg that has to be payed with creditcard as we didn’t have one but we got the appartement anyway. I recommended this place to others if they’re looking to relaxed without the screams from tourists.
If you read this as a tourist please keep this beautiful island clean and show your respect. (We walked around with an empty bag picking up trash along the road)
GGuest UserThe room was very clean on the first day of stay, and the quality of cleaning every three days after check-in needs to be improved.
Other than that, everything else is satisfactory. The front desk is friendly and can help solve problems in time.
The environment is very quiet and leisurely. You need to rent a car to travel, and the parking lot is not free.
FFabio MarchesaniBeautiful resort, stylish and relaxing. I had a front pool room and was perfect apart they don’t have queen or king size bedrooms.
I slept very bad, the 2 single beds (not even attached to each other) and pillows are very uncomfortable.
Hope they’ll invest in comfort , I would definitely come back.
GGuest UserMagnicico albergo in posizione panoramica. Tra i più belli 4 stelle in cui ho soggiornoato. Merita da solo un viaggio apposta a Gran Canaria. Pulitissimo, e arredato molto bene (la mia camera aveva anche 1 belle poltroa un divano. Bellissimo il terrazzo privato panoramico on sedute). Spazi comuni magnifici come il salone con divani e biblioteca, sala ristorante, terrazza panoramica e giardino spa con piscina panoramica. La migliore colazione che ho fatto in vita mia in alberghi di questa fascia 4 stelle! Prodotti locali e non di altissima qualità e cucina espressa la mattina. Salmone servaggio, formaggio di capra locale, dolci di qualità superiore ecc. Tovaglie bianche con il logo della catena Paradores.
HHUIHUAVery suitable for parent-child vacation, the hotel has arranged a lot of programs from morning to night. The design details of the hotel are super beautiful and ubiquitous, perfect African style. There are 9 swimming pools, you can definitely find the place you want to lie down and relax. There is a long row of shopping festivals and small restaurants at the entrance of the hotel. The Tujiu restaurant is the most authentic and delicious. The Chinese boss behind the scenes is super enthusiastic about us every time we eat After sending a large glass of wine, take a 7-minute taxi ride from the center of the dunes
GGuest UserWe had a mixed experience during our stay.
At first, we were assigned to D block (room D104), which was extremely noisy due to a nearby bar, and there was also a toilet issue with continuous running water. We were unable to sleep at all that night, despite having requested a quiet room well in advance.
After communicating with the hotel, they eventually changed our room for free, which we appreciate. The new room was in I block, and the difference was huge — the room was much newer, very spacious, comfortable, and almost completely quiet. The facilities were clearly more updated, and overall the stay improved significantly.
The only issue in the new room was that we found one large cockroach, which was unpleasant, but aside from that, everything was fine.
I would also like to highlight that the front desk staff were polite and helpful, which is definitely a big plus.
Overall, if you are planning to stay here, I would strongly recommend avoiding D block, especially if you care about noise and sleep quality. If noise does not bother you, it may not be an issue — but for light sleepers, this is something to be aware of.
GGuest UserIdeally located in quiet part close to old town as well as the *****. Two pool areas (one with shallow kids pool) and food available by larger pool -also small dining area just past reception (good selection for breakfast).
Pool table for older kids and small playground for toddlers onsite.
Very clean complex and friendly staff. Fully equipped kitchenette and lovely powerful shower in bathroom which I loved!
Close to lots of shops and restaurants, but relatively steep stroll downhill to beach, fine for us but could be a workout with buggy or if any mobility issues. There was on street parking outside if hiring a car. Lots of taxis around if not! We enjoyed exploring the local areas on foot after a day of sightseeing…some great restaurants close by in the old town.
No air con in the apartment that we could see (but we didn’t ask either as we stated at end January so 24 Celsius and pleasant indoors and out) - recommend checking if going at peak times.
Pools weren’t heated but nice for a dip- clean and lifeguards on duty at both between 9:30 and 6pm.
Relaxing short break at lovely complex, we’ll be back!
DDouglas JamesWe arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently.
Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch.
Definitely recommend
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