Amazing place to stay and relax. Winter would be even better as there is an on-site onsen swimming pool and Spa for extra cost though. Gym is the best.
A single issue can significantly detract from the overall experience, overshadowing the hotel's positive attributes, such as its location and the city's appeal. The room's cleanliness did not meet the standards expected of a five-star establishment. Despite presumed cleaning efforts, the room exhibited persistent uncleanliness. Evidence of this is readily apparent; for example, personal items left on surfaces, such as an iPad, mobile device, or dark-colored clothing, quickly accumulated dust or grime. Photographic evidence further substantiates this claim. Upon departure after a two-night stay, we attempted to address this concern with the reception. However, instead of offering an apology, the staff questioned our delay in reporting the issue and offered a complimentary coffee as compensation. How funny.
The guy at the FD who checked us in was very nice. He was very helpful that when we noticed we don’t have a kettle in room, he went up to our floor and got us a new one.
The only downside was the cleanliness of the room. Hair was found beside the window and the duvet cover was a bit stained.
But overall we enjoyed the stay. :)
Wij werden zeer vriendelijk en gastvrij ontvangen, medewerker deed moeite om kamer al voor inchecktijd vrij te geven en kon voldoen aan vraag om een kamer dicht bij de lift. Het hotel ligt centraal middenin de straat met veel leuke restaurantjes, heeft veel faciliteiten, ontbijt to go (of voor op de kamer) en heeft een prima prijs-kwaliteitverhouding.
De service was echt prachtig het personeel was warm, aandachtig, en maakte de hele verblijf voelen zich moeiteloos en ontspannen. De locatie is ideaal voor het uitzoeken van Old Quebec, en de charmerende sfeer van het hotel werkelijk verbetert de algemene ervaring. Het kleine winkeltje in het hotel is ook een prachtige bonus mooi geheelde met kwaliteit lokale items, perfect voor souvenirs of kleine behandelingen. Ik zou absoluut aan iedereen die naar Quebec bezoekt, hier blijven aanbevelen!
Absolutely wonderful experience! Service by all (valet, front desk, concierge, maid) was exceptional. Will always stay here when visiting Quebec City. Many, many thanks to all involved in making our stay at the Auberge Saint-Antoine simply unforgettable!
The location cannot be better. The room was sparkling clean and everything was quite new. The only comment I have for other distracted travelers is that it doesn’t have parking included and you will be in a place where it’s impossible to leave the car on the road.
Hotels in Cote-des-Neiges–Notre-Dame-de-Grace,Montreal
GGastgebruiker2025.02.08
Snug room that the hot shower and warm air were all working in severe winter in Montreal. Perfect location with 5 mins walk from the metro station. Also the hotel provides plenty parking lots which suitable for driving visitors. Staff are always friendly and answerable!
The hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.
Zeer goed
115 beoordelingen
8,0/10
Prijs vanaf
INR 11.359
per nacht
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8,3/10
Very Good
LLorca_510The location is excellent. It’s like walking distance to everywhere in downtown. In my three days trip, we barely take any transport when we’re roaming around in downtown area. And the staffs are super friendly and helpful. Will definitely come back again next time!!
GGuest UserThe toilet was clogged. Our key cards kept malfunctioning, and we had to get them reset several times to access our room. The facilities felt a bit worn. On a positive note, we were able to keep the same room. The beds and pillows were comfortable, the included breakfast was comprehensive, and the air conditioning worked very well.
HhaydyweiThe hotel is right next to Chinatown, and the subway station is conveniently located across the street to the left of the hotel's main entrance. If you turn right from the main entrance, you'll find a Southeast Asian food street. It's a fantastic location, just a 7-8 minute walk to attractions like the Old Port, Notre-Dame Basilica, the underground city's fountains, and the Berlin Wall photo spot. What was most surprising was the hotel's Chinese-style decor, and even the food ads in the elevator were in Chinese, which felt very welcoming. We booked a twin room, and it was quite spacious with two comfortable queen-sized beds (1.5m). Some front desk staff speak Chinese, though not always available. Overall, the service was good. The only minor downsides were that the room didn't provide slippers or a kettle, and there was no complimentary bottled water.
GGuest UserThere is no breakfast, the service is average, and a deposit is required when checking in, and the deposit is returned when checking out, which is obviously troublesome and inconvenient for guests. Room inspection is required every time you check out.
强强盗There is a Shuttle bus that is very punctual and has short intervals, which will undoubtedly allow long-distance tired passengers to get a rest as soon as possible. Shuttle drops off every half an hour, and shares the same bus with Best western next door.
FFudoumeimeiThe location is super good, just a few minutes' walk from the free cable car ride point, and close to the mountain villa commercial district. You can park your car temporarily on the roadside in front of the hotel, complete the check-in procedures and get a parking card, and then park your car in the hotel's indoor parking lot (an additional parking fee of 26.05 Canadian dollars will be charged).
The hotel breakfast variety is not rich, but this room price is very cost-effective for breakfast included.
The scenery of the room is very beautiful, with colorful autumn colors outside the window, and the cable car is slow, like a fairy tale world.
AAnonymous UserI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
AAnonymous UserThe hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
GGuest UserMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
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